{"id":88356,"date":"2026-07-22T18:42:15","date_gmt":"2026-07-22T18:42:15","guid":{"rendered":"https:\/\/www.europesays.com\/britain\/88356\/"},"modified":"2026-07-22T18:42:15","modified_gmt":"2026-07-22T18:42:15","slug":"halifax-shares-details-over-transition-for-customer-accounts-personal-finance-finance","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/britain\/88356\/","title":{"rendered":"Halifax shares details over ‘transition’ for customer accounts | Personal Finance | Finance"},"content":{"rendered":"

Halifax has issued an update about a major change<\/a> coming in affecting its services. The group spoke out after a customer asked a question about emails they had received from the bank.<\/p>\n

The person asked over social media: “I keep getting emails saying I should change from the Halifax app to the Lloyds app, but my account is becoming a Bank of Scotland one.” Their question was: “Should I be using the Lloyds app, or is there a Bank of Scotland app I should be using?”<\/p>\n

Halifax customers will be moving over<\/a> to become part of the Lloyds Bank group over the coming months. The Lloyds Banking Group already includes both Lloyds Bank and Halifax, as well as Bank of Scotland.<\/p>\n

Gradual change<\/p>\n

Customers will be invited to move over in stages over the coming months. In response to the question, Halifax informed the customer: “You don’t need to do anything right now and can continue using your accounts as normal.<\/p>\n

“The move to Lloyds will happen gradually, and we’ll contact you when it’s your turn.” Halifax also told the customer to expect a message from them soon.<\/p>\n

The savings provider said: “You’ll receive an invitation in the coming weeks with a few simple steps to start using the Lloyds app or Online Banking. Over time, your accounts will also transition across.<\/p>\n

“For now, there’s nothing you need to do.” The person asked the bank to clarify if they would use the Lloyds app in future even though they were changing to a Bank of Scotland account.<\/p>\n

In response to this, Halifax said: “If and when you’re invited to move, you’ll be asked to start using the Lloyds app or Online Banking. There isn’t a separate step for moving to a Bank of Scotland app.”<\/p>\n

Online guidance<\/p>\n

Guidance on the Halifax website<\/a> about the change explains: “Over the next few months, we’ll be in touch to move you to the Lloyds app and online banking as we’ll be closing these for Halifax. They work in a similar way so should feel familiar and just as easy to use.<\/p>\n

“We’ll send you an invitation in the app and online banking, so you\u2019ll know it\u2019s from us. It’ll guide you through the process in just a few easy steps, with no passwords or memorable details to set up. We’ll also email you around the time the invite will appear, so you don\u2019t miss it.”<\/p>\n","protected":false},"excerpt":{"rendered":"Halifax has issued an update about a major change coming in affecting its services. The group spoke out…\n","protected":false},"author":2,"featured_media":88357,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[21256],"tags":[1256,4514,2103,3692,20345,2861,8730,38214],"class_list":["post-88356","post","type-post","status-publish","format-standard","has-post-thumbnail","category-lloyds-banking-group","tag-bank-of-england","tag-halifax","tag-interest-rates","tag-lloyds","tag-lloyds-bank","tag-lloyds-banking-group","tag-savings","tag-when-is-halifax-moving-over-to-lloyds"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@UnitedKingdom\/116965103825549090","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/posts\/88356","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/comments?post=88356"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/posts\/88356\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/media\/88357"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/media?parent=88356"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/categories?post=88356"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/tags?post=88356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}