{"id":94675,"date":"2026-07-31T11:31:28","date_gmt":"2026-07-31T11:31:28","guid":{"rendered":"https:\/\/www.europesays.com\/britain\/94675\/"},"modified":"2026-07-31T11:31:28","modified_gmt":"2026-07-31T11:31:28","slug":"natwest-profits-up-by-a-fifth-after-ai-led-tech-drive-and-wealth-focus-2","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/britain\/94675\/","title":{"rendered":"NatWest profits up by a fifth after AI-led tech drive and wealth focus"},"content":{"rendered":"\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">NatWest has become the latest high street bank to report a bigger-than-expected jump in earnings, after growing its wealth arm and an AI-led tech drive.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">The British banking group made an operating pre-tax profit of \u00a34.3 billion for the six months to the end of June, up 20% on the same period in 2025.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">This was more than the \u00a34.1 billion that most analysts had been expecting.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">NatWest follows Barclays and Lloyds Banking Group in beating analysts&#8217; expectations for profit growth over the first half of the year.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">Income generated by the bank jumped by 11% year on year, driven by growth across its retail, commercial and wealth management arms.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">Meanwhile, it reduced its cost-to-income ratio \u2013 meaning the amount it spends on running the business as a percentage of what it generates in income \u2013 by 2.8 percentage points year-on-year.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">This was helped by around \u00a3250 million worth of gross cost savings over the first half.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">&#8220;This has been driven by ongoing structural simplification and sustained investment in our technology platforms to improve productivity and deliver simpler, faster and better customer experiences,&#8221; according to the bank.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">This has involved a drive to adopt AI (artificial intelligence) across its operations and as a tool for customers.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">Chief executive Paul Thwaite said that AI &#8220;alters how people live and work&#8221; and that &#8220;there is no doubt that AI is reshaping financial services&#8221;.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">He added: &#8220;The real value of AI comes not from the technology but when it builds stronger relationships, supports productivity and strengthens trust.&#8221;  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">He said NatWest had &#8220;put AI into the hands of our 60,000 staff&#8221; and that the technology &#8220;creates opportunities to serve our customers better&#8221;, such as through fraud protection and the first agentic AI assistant.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">Meanwhile, the banking group said its recent acquisition of wealth management firm Evelyn Group were bearing fruit and was set to improve its financial performance for the year.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">Mr Thwaite said he thought that wealth management was a &#8220;fast-growing area of the economy and of our bank&#8221;.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">&#8220;I think it&#8217;s incredibly important for the country that we have widely available good financial planning and investment advice,&#8221; he said.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">&#8220;I don&#8217;t think it reflects well on the country that only 9% of the population get financial advice.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">&#8220;So when we think about private banking and wealth management, we&#8217;re thinking about our retail bank, our mass affluent customers, as well as high net worth customers.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">&#8220;So structurally we see it as a big opportunity.&#8221;  <\/p>\n","protected":false},"excerpt":{"rendered":"NatWest has become the latest high street bank to report a bigger-than-expected jump in earnings, after growing its&hellip;\n","protected":false},"author":2,"featured_media":94676,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[21386],"tags":[11028,2861,7955,40292,12931],"class_list":["post-94675","post","type-post","status-publish","format-standard","has-post-thumbnail","category-natwest","tag-banking-group","tag-lloyds-banking-group","tag-natwest","tag-tech-drive","tag-wealth-management"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@UnitedKingdom\/117014369881858151","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/posts\/94675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/comments?post=94675"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/posts\/94675\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/media\/94676"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/media?parent=94675"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/categories?post=94675"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/tags?post=94675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}