“Canadian organizations are still figuring out how to scale AI responsibly,” sayas Manav Gupta, Vice President and CTO, IBM Canada. “What we’re seeing is a growing gap between the speed of adoption and the governance, operating models and workforce readiness needed to support it. Closing that gap will be critical to realizing AI’s full value and staying competitive.”
Big increase in AI agents
IBM’s research projects that Canadian organisations will deploy an average of 1,189 AI agents by 2027 — a 36% increase from current levels — yet only 9% of Canadian tech leaders say they feel fully prepared for that wave.
“Your company bought AI, but nobody changed. At some level, we’ve seen this with every major technology shift over the years, but in the case of AI, these results are quite disappointing,” says Kristian Kabashi in a statement accompanying his report titled The State of AI at Work. The report found that while AI adoption is widespread, 87% of workers use AI at the beginner level. Just 13% use AI for meaningful work.
“The technology has such vast promise, but, in my view, it’s not being used the right way.”
Nearly one in four professionals who feel their employer is failing to deliver on AI are prepared to resign within two years, according to a previous report.