Financial loss doubled in 2025

Canada Post reported a loss before tax of $1.57 billion for 2025, compared with a loss of $841 million the year before, its largest deficit on record, reported CBC News. The company also required more than $1 billion in repayable federal funding in 2025 and has since received authorization for additional government loans in 2026 to avert insolvency.

Parcel revenue fell sharply as customers shifted volume to private carriers during the 2024–25 labour dispute and ongoing uncertainty around contract talks with the Canadian Union of Postal Workers, according to the report. Canada Post says parcel volumes dropped by more than 30 per cent in 2025 alone, a reversal that will be difficult to win back even as labour peace returns.

Against that backdrop, management has secured federal approval to loosen long‑standing policy and regulatory constraints and is moving ahead with a restructuring plan that touches almost every aspect of its operating model. Canada Post’s blueprint includes phasing out remaining door‑to‑door delivery in favour of community mailboxes, trimming underused retail outlets and adjusting delivery standards, according to Blacklock’s Reporter. Those network changes are expected to drive much of the workforce reduction over the next decade.

Restructuring framed as essential for survival

In his annual message, president and CEO Doug Ettinger framed the changes as essential to preserving the national postal service while acknowledging their human impact. He warned that “some changes will raise concerns” and noted that “change is never easy, especially at Canada Post.”

The corporation has emphasized that most of the 30,000 job cuts will occur through attrition rather than pink slips, relying on retirements, natural turnover and redeployment to lower the need for involuntary layoffs. The annual report confirms expectations revealed at Canada Post’s annual public meeting in November 2025, where Chief Financial Officer Rindala El-Hage said the corporation was “effectively insolvent” and Ettinger said it needed to become a “leaner organization.”