Metrolinx, the regional transit authority for the Greater Toronto and Hamilton Area, also approached the tournament with extensive scenario planning. Ramneet Aujla, Chief Human Resources Officer at\u00a0Metrolinx, says\u00a0the organization ran significant tabletop exercises ahead of the tournament to stress-test its workforce model against as many contingencies as possible. “We tested our hypotheses a number of times, really trying to make sure we were responding to as many of the\u00a0what-ifs\u00a0that we could as part of our planning,\u201d says Aujla.\u00a0<\/p>\n
Aujla also notes\u00a0that\u00a0Metrolinx’s\u00a0daily operational rhythm \u2014 which regularly involves managing unexpected service incidents \u2014 proved to be\u00a0useful\u00a0preparation. A culture of volunteerism within the organization has also played a role, with\u00a0a number of\u00a0employees volunteering for World Cup duties beyond their regular responsibilities, she says.\u00a0<\/p>\n
Levitt\u00a0also says\u00a0that Vancouver’s staffing plans have similarly tracked expectations. “We\u2019ve built contingency plans into staffing plans,\u00a0but we\u2019ve\u00a0found\u202fthat\u202fto\u202fdate,\u202fanticipated\u202fstaffing needs are\u202fgenerally working\u202fwell, with small adjustments being made where\u202fappropriate,\u201d she says.\u00a0<\/p>\n
Hospitality\u00a0sector: an uneven picture\u00a0<\/p>\n
While\u00a0municipal\u00a0government operations have kept pace with projections, the hospitality sector has faced a more complicated reality.\u00a0<\/p>\n
Hotel occupancy in Toronto during the second week of June\u00a02026\u00a0\u2014 when Canada played its first match \u2014 came in at 82 per cent, down\u00a0slightly\u00a0from 83 per cent in the same period last year, according to\u00a0Sara Anghel, president of the Greater Toronto Hotel Association, in an interview with the Canadian Press. The decline was sharper in the third week of June\u00a02026, when the rate dropped to 72 per cent, compared with 86 per cent a year earlier,\u00a0while\u00a0Destination Vancouver reported\u00a0before the World Cup began\u00a0that room bookings in that city were down approximately 20 per cent in June compared with the same month in 2025, according\u00a0to the Canadian Press.\u00a0\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"Metrolinx, the regional transit authority for the Greater Toronto and Hamilton Area, also approached the tournament with extensive…\n","protected":false},"author":2,"featured_media":109618,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[34750,38510,48,36799],"class_list":["post-109617","post","type-post","status-publish","format-standard","has-post-thumbnail","category-toronto","tag-burnout","tag-staffing","tag-toronto","tag-workforce-planning"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/canada\/wp-json\/wp\/v2\/posts\/109617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/canada\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/canada\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/canada\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/canada\/wp-json\/wp\/v2\/comments?post=109617"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/canada\/wp-json\/wp\/v2\/posts\/109617\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/canada\/wp-json\/wp\/v2\/media\/109618"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/canada\/wp-json\/wp\/v2\/media?parent=109617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/canada\/wp-json\/wp\/v2\/categories?post=109617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/canada\/wp-json\/wp\/v2\/tags?post=109617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}