What to know<\/p>\n
A Canadian woman says she was targeted by a scammer posing as an Uber Eats worker who knew her exact order and asked for a verification code \u2014 a key tactic to gain account access.<\/p>\n
The red flag: she received a text from DoorDash despite ordering through Uber Eats; when she refused to share the code, the caller claimed to have cancelled her order, while the real driver was unaware.<\/p>\n
The incident, shared on TikTok, has sparked concern about \u201csocial engineering\u201d scams targeting delivery users; Uber commented under the post that it\u2019s reviewing the case, and police say they haven\u2019t received similar reports.<\/p>\n
A phone call from your \u2018Uber Eats driver\u2019 who knows your exact order may be routine, but one asking for a verification code is actually the latest scam targeting food delivery customers.<\/p>\n
A Canadian woman named Cheryl shared her experience in a 3-minute TikTok video.<\/p>\n
@drcherylthevet<\/a> Uber Eats scam! Be aware. I am officially the generation that they are targeting now \ud83d\ude05\ud83d\ude2d #doordashs<\/a> #ubereats<\/a> \u266c original sound \u2013 Dr. Cheryl | Veterinarian\ud83c\udde8\ud83c\udde6<\/a> <\/p>\n In the video, she explained that shortly after ordering, she got a call from a 1-800 number.<\/p>\n The caller confirmed her meal and requested her number for a verification code. When Cheryl, who had used Uber Eats, received a DoorDash text, she grew suspicious, refused to share the code, and the caller cancelled her order.<\/p>\n Her driver delivered the order and was unaware of the call, leaving Cheryl unsettled and questioning whether the driver\u2019s account had been compromised.<\/p>\n People commented under her video, with some relating to the scam and others noting clear signs.<\/p>\n One user asked, \u201cHow did they get your information in the first place?\u201d Another commented, \u201cWhy confirm your phone number? This is the first red flag.\u201d<\/p>\n \u201cThe same exact thing happened to me just two weeks ago and I got scammed for $270,\u201d one user related.<\/p>\n Another user wrote, \u201cThis is social engineering. Don\u2019t give out your PIN \u2013 ever. Ever. Ever.\u201d Another criticized, \u201cSo Uber Eats doesn\u2019t have a secure site. They need to fix that and upgrade their firewalls IMMEDIATELY. I will abstain from using Uber Eats until they announce they\u2019ve fixed their issues.\u201d<\/p>\n On April 10, Uber commented on the video. \u201cSupport Team here \u2013 Hi Cheryl, this is concerning to hear. We\u2019d like to help and have escalated these details to a specialized team for further review.\u201d<\/p>\n The creator replied to Uber\u2019s comment just three days ago that they still haven\u2019t done anything yet.<\/p>\n @drcherylthevet<\/a> <\/p>\n Uber Eats scam <\/p>\n \u266c original sound \u2013 Dr. Cheryl | Veterinarian\ud83c\udde8\ud83c\udde6<\/a> <\/p>\n Now Toronto reached out to Uber for a statement, but they haven\u2019t replied by the time of publication.<\/p>\n This scam has not been reported to the Toronto Police Service either, according to a TPS spokesperson.<\/p>\n For those concerned about scams, review the fraud prevention tips on their website<\/a>. Some tips include stopping communication with the scammer, not making any major financial decisions until your accounts are secured and changing your passwords.<\/p>\n