{"id":29675,"date":"2026-03-04T19:38:15","date_gmt":"2026-03-04T19:38:15","guid":{"rendered":"https:\/\/www.europesays.com\/ch-de\/29675\/"},"modified":"2026-03-04T19:38:15","modified_gmt":"2026-03-04T19:38:15","slug":"digitec-wirft-kunden-laptop-weg-das-sagt-der-konsumentenschutz","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ch-de\/29675\/","title":{"rendered":"Digitec wirft Kunden-Laptop weg: Das sagt der Konsumentenschutz"},"content":{"rendered":"<p>Kunz wurde stutzig und erfuhr auf Nachfrage, dass die Firma ihr Ger\u00e4t \u00absehr wahrscheinlich entsorgt\u00bb hat. Besonders irritierend: Der Mitarbeiter in Bern hatte ihr versichert, dass eine Entsorgung ohne Einverst\u00e4ndnis der Kundin nicht stattfinde. Digitec Galaxus kommunizierte pl\u00f6tzlich anders: Es handelt sich \u00abum einen standardisierten Prozess\u00bb. Eine individuelle R\u00fcckmeldung an jeden Kunden sei aus organisatorischen Gr\u00fcnden nicht m\u00f6glich.<\/p>\n","protected":false},"excerpt":{"rendered":"Kunz wurde stutzig und erfuhr auf Nachfrage, dass die Firma ihr Ger\u00e4t \u00absehr wahrscheinlich entsorgt\u00bb hat. Besonders irritierend:&hellip;\n","protected":false},"author":2,"featured_media":29676,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[46,3495,8249,3845,3841,8685,42,40,45,44],"class_list":{"0":"post-29675","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-schweiz","8":"tag-ch","9":"tag-daily","10":"tag-interaktion","11":"tag-konsum","12":"tag-konsumentenschutz","13":"tag-missstaende","14":"tag-nachrichten","15":"tag-schlagzeilen","16":"tag-schweiz","17":"tag-switzerland"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ch_de\/116172593289756341","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ch-de\/wp-json\/wp\/v2\/posts\/29675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ch-de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ch-de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch-de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch-de\/wp-json\/wp\/v2\/comments?post=29675"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ch-de\/wp-json\/wp\/v2\/posts\/29675\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch-de\/wp-json\/wp\/v2\/media\/29676"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ch-de\/wp-json\/wp\/v2\/media?parent=29675"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ch-de\/wp-json\/wp\/v2\/categories?post=29675"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ch-de\/wp-json\/wp\/v2\/tags?post=29675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}