{"id":168563,"date":"2026-06-09T21:29:16","date_gmt":"2026-06-09T21:29:16","guid":{"rendered":"https:\/\/www.europesays.com\/ch-fr\/168563\/"},"modified":"2026-06-09T21:29:16","modified_gmt":"2026-06-09T21:29:16","slug":"haute-autorite-de-sante-flash-securite-patient","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ch-fr\/168563\/","title":{"rendered":"Haute Autorit\u00e9 de Sant\u00e9 – Flash S\u00e9curit\u00e9 Patient"},"content":{"rendered":"

Haute Autorit\u00e9 de Sant\u00e9 – Flash S\u00e9curit\u00e9 Patient – \u00ab Barri\u00e8res linguistiques en sant\u00e9. Quand les mots manquent, le risque augmente\u202f\u00bb<\/p>\n


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\n Contexte\u00a0<\/p>\n

La communication entre les\u00a0patients\u00a0et les professionnels\u00a0de sant\u00e9\u00a0est essentielle pour assurer la qualit\u00e9 et la s\u00e9curit\u00e9 des soins.\u00a0\u00a0<\/p>\n

Une barri\u00e8re linguistique, d\u00e9finie comme un obstacle auquel on se heurte face \u00e0 une langue non ma\u00eetris\u00e9e, peut entraver cette communication. Cela peut engendrer notamment une moindre participation des patients aux actions de promotion de la sant\u00e9 et de pr\u00e9vention, des demandes de soins plus tardives, un acc\u00e8s plus difficile aux services de sant\u00e9, des difficult\u00e9s de compr\u00e9hension et d\u2019observance des traitements, ainsi que des erreurs diagnostiques.\u00a0 \u00a0<\/p>\n

La\u00a0pr\u00e9sence d\u2019une barri\u00e8re linguistique\u00a0est\u00a0donc\u00a0une\u00a0situation\u00a0\u00e0 risque\u00a0qui peut\u00a0entra\u00eener des \u00e9v\u00e8nements ind\u00e9sirables associ\u00e9s aux soins\u00a0\u00e0 toutes les\u00a0\u00e9tapes du parcours de soins.\u00a0<\/p>\n

\u00a0<\/p>\n


\n Pour que cela ne se reproduise pas\u00a0\u00a0<\/p>\n

Afin de\u00a0pr\u00e9venir\u00a0les\u00a0risques\u00a0li\u00e9s\u00a0aux barri\u00e8res linguistiques,\u00a0il est pr\u00e9conis\u00e9 de :\u00a0<\/p>\n

installer une\u00a0signal\u00e9tique lisible, visible et compr\u00e9hensible, par tous les patients,\u00a0afin de faciliter leur orientation dans les structures de soins\u202f;\u00a0<\/p>\n

sensibiliser\u00a0et former les professionnels intervenant dans le parcours de sant\u00e9 \u00e0 la prise en charge des personnes ne parlant pas la m\u00eame langue qu\u2019eux\u202f;\u00a0<\/p>\n

rechercher\u00a0syst\u00e9matiquement une barri\u00e8re linguistique, y compris chez les patients parlant partiellement le fran\u00e7ais ;\u00a0\u00a0<\/p>\n

s\u2019assurer\u00a0du respect du droit du patient \u00e0 recevoir une information claire, compl\u00e8te et adapt\u00e9e \u00e0 sa situation ;\u00a0\u00a0<\/p>\n

recourir \u00e0 l\u2019interpr\u00e9tariat professionnel, en particulier lors des temps cl\u00e9s du parcours de soins ; \u00a0<\/p>\n

limiter\u00a0le recours aux alternatives \u00e0 l\u2019interpr\u00e9tariat professionnel aux situations d\u2019urgence ou aux informations non m\u00e9dicales simples ;\u00a0\u00a0<\/p>\n

utiliser\u00a0des supports d\u2019information adapt\u00e9s et valid\u00e9s\u00a0;\u00a0\u00a0<\/p>\n

s\u2019assurer\u00a0de la compr\u00e9hension du patient, en le faisant reformuler\u00a0dans sa langue\u202f;\u00a0\u00a0<\/p>\n

pour les \u00e9tablissements de sant\u00e9, structurer la pr\u00e9paration de la sortie d\u2019hospitalisation et la continuit\u00e9 des soins, en lien avec le m\u00e9decin traitant.\u00a0<\/p>\n

\u00a0<\/p>\n

Acc\u00e9der \u00e0 tous les flashs s\u00e9curit\u00e9 patient<\/a><\/p>\n

\u00a0<\/p>\n

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\t
\n\tVoir aussi<\/p>\n

\n \t\tAvis et d\u00e9cisions de la HAS\n\t\t\t\t <\/p>\n

09\/06\/2026<\/p>\n

\n \t\tOutil d’am\u00e9lioration des pratiques professionnelles\n\t\t\t\t <\/p>\n

04\/03\/2021<\/p>\n

\t <\/p>\n

<\/p>\n


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