{"id":76061,"date":"2026-04-02T04:54:07","date_gmt":"2026-04-02T04:54:07","guid":{"rendered":"https:\/\/www.europesays.com\/ch-fr\/76061\/"},"modified":"2026-04-02T04:54:07","modified_gmt":"2026-04-02T04:54:07","slug":"quel-bilan-six-mois-apres-le-lancement-dun-numero-vert-dans-le-departement","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ch-fr\/76061\/","title":{"rendered":"quel bilan six mois apr\u00e8s le lancement d\u2019un num\u00e9ro vert dans le d\u00e9partement\u00a0?"},"content":{"rendered":"<p>\u00ab\u00a0Ce n\u2019est pas \u00e9norme.\u00a0\u00bb Sophie Pozzobon, directrice adjointe de la Caisse primaire d\u2019assurance maladie (CPAM) des Vosges, le reconna\u00eet. Avec 250 appels re\u00e7us en six mois, il est vrai que le num\u00e9ro vert lanc\u00e9 par l\u2019Assurance maladie n\u2019a pas r\u00e9volutionn\u00e9 les mentalit\u00e9s. Des chiffres par lesquels il ne faut pas \u00eatre obnubil\u00e9. \u00ab\u00a0Ce n\u2019est pas g\u00eanant, car cela ne nous co\u00fbte presque rien. Dans un cas sur trois, on arrive \u00e0 convaincre quelqu\u2019un.\u00a0\u00bb<\/p>\n<p>\u00ab\u00a0Il y a \u00e9norm\u00e9ment de d\u00e9perdition avec les appels sortants\u00a0\u00bb<\/p>\n<p>Qu\u2019est-ce que le num\u00e9ro vert, au fait\u00a0? Cela correspond au lancement d\u2019un standard t\u00e9l\u00e9phonique, mis en place depuis septembre au 0\u00a0800\u00a0006&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"\u00ab\u00a0Ce n\u2019est pas \u00e9norme.\u00a0\u00bb Sophie Pozzobon, directrice adjointe de la Caisse primaire d\u2019assurance maladie (CPAM) des Vosges, le&hellip;\n","protected":false},"author":2,"featured_media":76062,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[11071,5164,5683,22624,13575,13576,297,83,84,238,23,5684],"class_list":{"0":"post-76061","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-sante","8":"tag-edition-epinal","9":"tag-edition-la-plaine","10":"tag-edition-remiremont-gerardmer","11":"tag-edition-saint-die","12":"tag-epinal","13":"tag-epinal-ville-88a","14":"tag-fil-info","15":"tag-health","16":"tag-sante","17":"tag-societe","18":"tag-suisse","19":"tag-vosges"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ch_fr\/116333331337955959","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ch-fr\/wp-json\/wp\/v2\/posts\/76061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ch-fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ch-fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch-fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch-fr\/wp-json\/wp\/v2\/comments?post=76061"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ch-fr\/wp-json\/wp\/v2\/posts\/76061\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch-fr\/wp-json\/wp\/v2\/media\/76062"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ch-fr\/wp-json\/wp\/v2\/media?parent=76061"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ch-fr\/wp-json\/wp\/v2\/categories?post=76061"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ch-fr\/wp-json\/wp\/v2\/tags?post=76061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}