The expanded partnership will see TCS deliver end-to-end network operations under a Network-as-a-Service model.
Tata Consultancy Services (TCS) has signed a multi-million, multi-year agreement with ABB to transform the industrial technology company’s global network operations, expanding its role from managing infrastructure and applications to delivering end-to-end network services.
The engagement marks the next phase of the companies’ 20-year partnership and will see TCS deliver network operations through an integrated Network-as-a-Service (NaaS) model.
As part of the engagement, TCS will support ABB’s Future Network Model programme, an enterprise-wide initiative to standardise and centrally manage the company’s global network infrastructure.
TCS will design, integrate and operate ABB’s global network ecosystem, while orchestrating the company’s multi-vendor network environment to deliver standardised operations across global locations.
The company said the programme aims to improve user experience, increase operational efficiency, strengthen security and compliance, and support next-generation digital operations.
The transformation will replace fragmented network environments with a secure, scalable and service-driven architecture.
The new operating model will combine service integration and management (SIAM), a global network operations centre, advanced security capabilities, and modernised local area network (LAN), wide area network (WAN) and software-defined WAN (SD-WAN) infrastructure.
TCS will also provide end-to-end monitoring and orchestration to improve network visibility and deliver high-performance connectivity across ABB’s global operations.
ABB group CIO Alec Joannou said the Future Network Model programme will strengthen the digital foundation supporting the company’s global operations.
“As our business evolves, it is critical to have an ecosystem that is resilient, secure, and aligned with long-term transformation goals. Our association with TCS reflects a shared focus on delivery excellence, continuous enhancement, and building capabilities that can support our strategic priorities,” he said.
TCS president, manufacturing, Anupam Singhal, said the engagement builds on over two decades of collaboration between the two companies.
“With AI embedded into the network operations model, supported by secure digital infrastructure and our deep domain expertise, we are bringing our infrastructure to intelligence approach to build a resilient, intelligent network backbone,” Singhal said.
According to TCS, AI will enable network systems to continuously monitor, adapt and improve operations while strengthening reliability, security, user experience and scalability.
The latest engagement expands a long-standing relationship between the two companies. Over the past two decades, TCS has supported ABB across several technology transformation initiatives, including consolidating multiple ERP systems onto a unified SAP platform and accelerating the company’s cloud transformation programmes.
The deal further strengthens TCS’ position in AI-enabled managed network services as enterprises modernise network infrastructure to support digital operations, automation and large-scale AI adoption.