Tata Consultancy Services (TCS) has signed a five-year, multi-million-dollar deal with ABB to transform and manage the technology company’s global network operations.
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The agreement expands a partnership between the two companies that has lasted for 20 years.
TCS will extend its role from managing ABB’s infrastructure and applications to delivering end-to-end global network operations through an integrated network-as-a-service model.
The work will support ABB’s Future Network Model programme, which aims to replace fragmented network environments with standardised digital infrastructure managed through a centralised framework.
TCS will design, integrate and operate ABB’s global network ecosystem as a secure and AI-driven service. It will also coordinate the company’s multi-vendor network environment to provide consistent operations worldwide.
The programme will bring together service integration and management, a global network operations centre and advanced security capabilities.
It will also modernise ABB’s local area networks, wide area networks and software-defined wide area network systems.
TCS said it will provide end-to-end monitoring and orchestration across ABB’s network services. The programme is intended to improve connectivity, operational efficiency and user experience while strengthening security, compliance and service reliability.
Alec Joannou, Group CIO of ABB, said, “The Future Network Model represents an important milestone in reinforcing the digital foundation of ABB’s global operations. As our business evolves, it is critical to have an ecosystem that is resilient, secure, and aligned with long-term transformation goals. Our association with TCS reflects a shared focus on delivery excellence, continuous enhancement, and building capabilities that can support our strategic priorities.”
“For over two decades, TCS has had the privilege of supporting ABB’s transformation journey, and the Future Network Model marks the next chapter in this partnership. With AI embedded into the network operations model, supported by secure digital infrastructure and our deep domain expertise, we are bringing our ‘infrastructure to intelligence’ approach to build a resilient, intelligent network backbone. Through this engagement, we will enable network systems that can sense, adapt, and improve continuously, while strengthening reliability, security, user experience, and scale as ABB continues to advance as a future-ready enterprise,” said, Anupam Singhal, President, Manufacturing, TCS.
TCS and ABB have worked together on several technology programmes over the past two decades. These have included consolidating multiple enterprise resource planning systems onto a unified SAP platform and supporting ABB’s adoption of cloud technology.
ABB is a global technology company specialising in electrification and automation. It has about 110,000 employees and a history spanning more than 140 years.