2. You have taken on many different roles over your career. What’s the thread that binds them together?
Over the course of my career, every role I’ve taken has brought me one step closer to my mission: Understanding and addressing the unique experiences of every patient and healthcare provider we serve. After losing my sister, this mission became profoundly personal.
For instance, prior to taking on my current role, I helped build and lead the Novartis Patient Support organization here in the US, bringing services for patients who were prescribed Novartis therapies in house. This allowed us to fully support our patients from fulfilling pre-authorization requirements to addressing gaps in coverage.
Building bridges across my organization, patients and the treatments they need has been at the core of many of my roles.
As head of IDS, my team and I are at the forefront of using AI and AI-enabled data products to support every discipline, from coaching our field teams to facilitating more efficient regulatory reviews. By accelerating and connecting these workflows, we are creating an integrated data ecosystem, where information flows seamlessly, so that we can be more responsive to the needs of our customers and patients.
Building bridges across my organization, patients and the treatments they need has been at the core of many of my roles.