Bank ABB has launched two conversational AI banking assistants, AI-nur and AI-khan, in its mobile app, according to reporting by The Manila Times and regional outlets. The Manila Times reports more than 230,000 users and over 2.5 million interactions since release, while Azerisport reports roughly 150,000 clients and more than 1 million interactions; both sources describe voice-enabled transfers, card blocking/reactivation, and personalized recommendations. The Manila Times also reports the bank applies 180 generative and predictive models and attributes a 35 million AZN positive financial impact to those models. Industry context: For practitioners, this illustrates growing regional adoption of voice-capable conversational banking and the combination of transactional and advisory features in deployed systems.
