Tata Consultancy Services (TCS) has signed a multi-year, multi-million-dollar agreement with global technology company ABB to modernise and manage ABB\u2019s worldwide network operations through an AI-driven Network-as-a-Service (NaaS) model.<\/p>\n
The partnership will see TCS design, integrate and operate ABB\u2019s global network ecosystem, replacing fragmented network environments with a secure, standardised and centrally managed digital infrastructure. The agreement is aimed at improving user experience, operational efficiency, security, compliance and scalability across ABB\u2019s international operations.<\/p>\n
Also read: Equal number of AI agents and employees in three years at TCS, predicts N Chandrasekaran<\/a><\/p>\n The announcement triggered a strong rally in TCS shares and boosted sentiment across the Indian IT sector.<\/p>\n Next phase of partnership <\/p>\n Under the deal, TCS will use artificial intelligence for automated monitoring, orchestration and issue resolution. It will also integrate advanced security capabilities and service management tools to safeguard ABB\u2019s infrastructure and ensure compliance with global standards. In addition, TCS will coordinate ABB\u2019s multi-vendor network environment to ensure seamless operations worldwide.<\/p>\n The agreement marks the next phase of a trusted 20-year relationship between the two companies. TCS\u2019s role will expand from managing infrastructure and applications to delivering end-to-end global network operations through an integrated NaaS architecture.<\/p>\n What the deal means <\/p>\n Unlike traditional software maintenance contracts, the ABB agreement focuses on deploying an AI-enabled network operations model. This demonstrates TCS\u2019s shift towards higher-value AI orchestration and digital transformation services, rather than low-margin IT support work.<\/p>\n