In addition to leveraging cognitive services such as speech-to-text, text-to-speech, and natural language understanding to find needed content, the app uses augmented reality (AR) to superimpose visual and audio information on existing systems, thus creating an interactive virtual assistant.<\/p>\n
\u00a0<\/p>\n
When it comes to technology, what was new yesterday can be history tomorrow. This is particularly true for energy distribution networks, which are becoming increasingly complex as renewable sources become a growing slice of the pie. This complexity poses a challenge for service technicians and engineers in the field who typically must diagnose and solve problems associated with a variety of elements in a customer\u2019s infrastructure, ranging from motors and valves to switchgear and transformers.<\/p>\n
\u00a0<\/p>\n
And that is just the beginning of the challenge, because sometimes troubleshooting is not just about the equipment itself. Hidden behind physical systems are hurdles in the form of product names and local slang expressions that can significantly slow a technician\u2019s ability to diagnose and repair a problem. How, for instance, can a novice field operator make sense of a request to repair \u201cthe VD4 breaker in outgoing to T11 in TS4 UniGear ZS1 panel\u201d? And things become even more complicated when components from different manufacturers are involved.<\/p>\n
\u00a0<\/p>\n
Furthermore, according to ABB\u2019s Energy Insights Survey [1] of 2,300 leaders from small and large businesses, 92 percent of respondents believe the continuing instability in energy prices is having a significant impact on the workforce in terms of decreased investment in employees \u2013 and therefore in training. So, as older workers retire, and training budgets are squeezed, the need for support grows.<\/p>\n","protected":false},"excerpt":{"rendered":"In addition to leveraging cognitive services such as speech-to-text, text-to-speech, and natural language understanding to find needed content,…\n","protected":false},"author":2,"featured_media":21807,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[130],"tags":[232,2056],"class_list":{"0":"post-21806","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-abb","8":"tag-abb","9":"tag-motion"},"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/posts\/21806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/comments?post=21806"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/posts\/21806\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/media\/21807"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/media?parent=21806"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/categories?post=21806"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/tags?post=21806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}