{"id":82551,"date":"2026-06-12T15:18:29","date_gmt":"2026-06-12T15:18:29","guid":{"rendered":"https:\/\/www.europesays.com\/ch\/82551\/"},"modified":"2026-06-12T15:18:29","modified_gmt":"2026-06-12T15:18:29","slug":"fssai-seeks-responses-from-nestle-kfc-franchise-flipkart-and-open-secret-after-social-media-complaints","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ch\/82551\/","title":{"rendered":"FSSAI seeks responses from Nestl\u00e9, KFC franchise, Flipkart and Open Secret after social media complaints"},"content":{"rendered":"<p>The Food Safety and Standards Authority of India (FSSAI) on June 12, 2026 reportedly issued notices to multiple companies after consumers flagged problems on social media. Notices were sent to Nestl\u00e9 India (for a Maggi noodles complaint), a KFC outlet in Eluru (hygiene issues), and to Flipkart India and snack brand Open Secret (insects in a dates product), news agency ANI reported. FSSAI\u2019s letters seek detailed Action Taken Reports (ATRs) and documentation from the companies, including batch and vendor details, quality\u2010control logs, and measures taken to remove any affected products and prevent recurrence. Nestl\u00e9 India shares fell about 3.3 per cent on Friday amid the news.<\/p>\n<p>FSSAI asked Nestl\u00e9 to explain an online claim of insects\/larvae in a packet of Maggi. The notice requests the product batch\/vendor, internal quality\u2010check records for that batch, and evidence of steps taken to withdraw any impacted stock and prevent future issues. Nestl\u00e9 India has \u201ccategorically reject[ed]\u201d the allegation, saying the complaint came from an unverified social\u2011media account and the firm has not received the sample in question. It says it has submitted \u201cquality records from batch and market samples, [and] test reports\u201d to authorities and that independent laboratory tests on reference samples showed \u201cabsence of infestation of any nature\u201d.<\/p>\n<p>A notice was issued over claims of unhygienic conditions at the KFC restaurant in MVR Mall, Eluru (Andhra Pradesh). FSSAI asked the outlet\u2019s operator to report any deficiencies in hygiene, sanitation, food handling, storage, waste disposal, pest control and staff hygiene, and to provide documentary proof of any corrective and preventive actions taken. The franchise operator, Devyani International, reportedly said it will investigate the allegations and respond to FSSAI. (Sapphire Foods clarified that the Eluru outlet in question is run by Devyani International.)<\/p>\n<p>A third notice concerns an online order of Open Secret\u2019s \u201cUn-junked Dates\u201d via Flipkart\u2019s quick-delivery service, which was reported on social media to contain insects. FSSAI has sought internal quality-control logs for the relevant period and details of any recall or corrective action, plus preventive steps to avoid recurrence. Neither Flipkart India nor Open Secret has publicly commented on the issue. FSSAI\u2019s letters make clear this is a fact-finding exercise \u2013 they \u201cdo not establish wrongdoing\u201d \u2013 and companies have been asked to submit detailed responses and supporting evidence before any further act<\/p>\n","protected":false},"excerpt":{"rendered":"The Food Safety and Standards Authority of India (FSSAI) on June 12, 2026 reportedly issued notices to multiple&hellip;\n","protected":false},"author":2,"featured_media":82552,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[126],"tags":[42460,42459,42457,587,42461,42462,547,42455,42456,29842,199,200,42458,548,8764,8498],"class_list":["post-82551","post","type-post","status-publish","format-standard","has-post-thumbnail","category-nestle","tag-action-taken-report","tag-consumer-complaints","tag-flipkart-india","tag-food-contamination","tag-food-hygiene","tag-food-regulator","tag-food-safety","tag-fssai-notice","tag-kfc-eluru","tag-maggi-noodles","tag-nestle","tag-nestle-india","tag-open-secret","tag-product-recall","tag-quality-control","tag-social-media"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ch\/116737809165576979","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/posts\/82551","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/comments?post=82551"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/posts\/82551\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/media\/82552"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/media?parent=82551"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/categories?post=82551"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ch\/wp-json\/wp\/v2\/tags?post=82551"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}