Pamatuju si to skoro fyzicky. Dvan\u00e1ctihodinov\u00e1 sm\u011bna, nohy jako z\u00a0olova, blok pln\u00fd objedn\u00e1vek a\u00a0v hlav\u011b t\u0159i stoly najednou. A\u00a0pak ten moment u\u00a0placen\u00ed\u00a0\u2014 host s\u00e1hne po pen\u011b\u017eence, chvilku po\u010d\u00edt\u00e1 a\u00a0na podt\u00e1cku nech\u00e1 p\u011bt korun. Ne proto, \u017ee by se mu nel\u00edbilo j\u00eddlo nebo obsluha. Prost\u011b proto, \u017ee \u201ed\u00fd\u0161ko se u\u00a0n\u00e1s tak n\u011bjak ned\u00e1v\u00e1\u201c.<\/p>\n
A p\u0159esn\u011b o\u00a0tom chci ps\u00e1t. Ne abych n\u011bkoho \u0161kolila nebo vy\u010d\u00edtala. Sp\u00ed\u0161 proto, \u017ee v\u011bt\u0161ina lid\u00ed netu\u0161\u00ed, co to spropitn\u00e9 na druh\u00e9 stran\u011b toho podt\u00e1cku vlastn\u011b znamen\u00e1.<\/p>\n
Nen\u00ed to bonus. Pro spoustu z\u00a0n\u00e1s je to v\u00fdplata<\/p>\n
Tohle je prvn\u00ed v\u011bc, kterou si lidi neuv\u011bdomuj\u00ed. D\u00fd\u0161ko v\u00a0\u010cesku zn\u00ed jako t\u0159e\u0161ni\u010dka na dortu\u00a0\u2014 mil\u00e9 gesto, kdy\u017e m\u00e1te n\u00e1ladu. Jen\u017ee realita za pultem vypad\u00e1 jinak.<\/p>\n
Pro \u010d\u00ed\u0161n\u00edky a\u00a0serv\u00edrky tvo\u0159\u00ed spropitn\u00e9 b\u011b\u017en\u011b 20\u00a0a\u017e 50\u00a0procent jejich re\u00e1ln\u00e9ho m\u011bs\u00ed\u010dn\u00edho p\u0159\u00edjmu. A\u00a0te\u010f pozor\u00a0\u2014 tohle nen\u00ed p\u0159ilep\u0161en\u00ed k\u00a0jinak slu\u0161n\u00e9 mzd\u011b. Je to obr\u00e1cen\u011b. Z\u00e1kladn\u00ed mzda v\u00a0gastru je schv\u00e1ln\u011b nastaven\u00e1 n\u00edzko, proto\u017ee cel\u00fd syst\u00e9m po\u010d\u00edt\u00e1 s\u00a0t\u00edm, \u017ee si obsluha rozd\u00edl dorovn\u00e1 z\u00a0d\u00fd\u0161ek. Jin\u00fdmi slovy: bez spropitn\u00e9ho by ten \u010dlov\u011bk nebral \u201eo n\u011bco m\u00ed\u0148\u201c, ale klidn\u011b o\u00a0t\u0159etinu a\u017e polovinu m\u00ed\u0148. Je to ta \u010d\u00e1st v\u00fdplaty, ze kter\u00e9 se plat\u00ed n\u00e1jem.<\/p>\n
Ministerstvo financ\u00ed nav\u00edc odhaduje, \u017ee v\u00a0d\u00fd\u0161k\u00e1ch se v\u00a0\u010cesku ro\u010dn\u011b proto\u010d\u00ed kolem 17\u00a0miliard korun\u00a0\u2014 a\u00a0st\u00e1t kv\u016fli tomu dokonce chyst\u00e1 zm\u011bnu, d\u00edky kter\u00e9 by spropitn\u00e9 mohlo b\u00fdt osvobozen\u00e9 od dan\u00ed a\u00a0pomohlo lidem v\u00a0gastru t\u0159eba i\u00a0k hypot\u00e9ce. Banky toti\u017e ofici\u00e1ln\u00ed v\u00fdplatu vid\u00ed n\u00edzkou a\u00a0k d\u00fd\u0161k\u016fm nep\u0159ihl\u00ed\u017eej\u00ed.<\/p>\n
Kdy\u017e to spoj\u00edte dohromady, dojde v\u00e1m to: ta \u201edrobn\u00e1 dobrovoln\u00e1 \u010d\u00e1stka\u201c dr\u017e\u00ed cel\u00e9 jedno odv\u011btv\u00ed nad vodou.<\/p>\n
\u201eJ\u00e1 v\u00a0pr\u00e1ci taky \u017e\u00e1dn\u00fd d\u00fd\u0161ko nedost\u00e1v\u00e1m\u201c<\/p>\n
Tuhle v\u011btu jsem sly\u0161ela snad stokr\u00e1t. A\u00a0rozum\u00edm j\u00ed\u00a0\u2014 zn\u00ed logicky. Pro\u010d bych m\u011bl platit nav\u00edc n\u011bkomu, kdo d\u011bl\u00e1 svou pr\u00e1ci, kdy\u017e mn\u011b za moji nikdo nep\u0159id\u00e1v\u00e1?<\/p>\n
Jen\u017ee pr\u00e1v\u011b v\u00a0tom je h\u00e1\u010dek. Vy v\u00a0kancel\u00e1\u0159i, ve fabrice nebo za pokladnou m\u00e1te mzdu, kter\u00e1 je postaven\u00e1 tak, aby v\u00e1m sta\u010dila cel\u00e1. Je to va\u0161e kompletn\u00ed v\u00fdplata. V\u00a0gastru to tak ale nefunguje\u00a0\u2014 tam je z\u00e1klad \u00famysln\u011b n\u00edzk\u00fd pr\u00e1v\u011b proto, \u017ee se s\u00a0d\u00fd\u0161kem po\u010d\u00edt\u00e1 jako s\u00a0jeho sou\u010d\u00e1st\u00ed. Nejde tedy o\u00a0to, \u017ee by si serv\u00edrka \u0159\u00edkala o\u00a0v\u00edc ne\u017e ostatn\u00ed. Jde o\u00a0to, \u017ee jej\u00ed mzda je rozd\u011blen\u00e1 na dv\u011b \u010d\u00e1sti a\u00a0tu druhou nese na podt\u00e1cku z\u00e1kazn\u00edk.<\/p>\n
A k\u00a0tomu p\u00e1r v\u011bc\u00ed nav\u00edc, kter\u00e9 se ve \u201ef\u00e9rov\u00e9m srovn\u00e1n\u00ed\u201c \u010dasto zapom\u00ednaj\u00ed. V\u011bt\u0161ina z\u00a0n\u00e1s nem\u00e1 pevnou pracovn\u00ed dobu ani jistotu, kolik si v\u00a0dan\u00e9m m\u011bs\u00edci vyd\u011bl\u00e1\u00a0\u2014 p\u0159\u00edjem kol\u00eds\u00e1 podle toho, jestli zrovna pr\u0161\u00ed, je sezona, nebo je p\u016fl podniku pr\u00e1zdn\u00fdch. Stoj\u00edme dvan\u00e1ct hodin na nohou, jsme prvn\u00ed na r\u00e1n\u011b, kdy\u017e n\u011bco neklapne v\u00a0kuchyni, a\u00a0usm\u00edv\u00e1me se i\u00a0ve chv\u00edli, kdy n\u00e1s bol\u00ed \u00fapln\u011b v\u0161echno.<\/p>\n
Tak\u017ee ne\u00a0\u2014 nikdo netvrd\u00ed, \u017ee pr\u00e1ce serv\u00edrky je t\u011b\u017e\u0161\u00ed ne\u017e ta va\u0161e. Jen funguje na jin\u00e9m platebn\u00edm modelu. A\u00a0d\u00fd\u0161ko v\u00a0n\u011bm nen\u00ed odm\u011bna \u201enav\u00edc\u201c. Je to dorovn\u00e1n\u00ed toho, co zam\u011bstnavatel z\u00e1m\u011brn\u011b nedoplatil.<\/p>\n
\u010ce\u0161i jsou mist\u0159i zaokrouhlova\u010di. A\u00a0to je ten probl\u00e9m<\/p>\n
Te\u010f trochu nep\u0159\u00edjemn\u00e1 pravda o\u00a0n\u00e1s v\u0161ech. Podle pr\u016fzkum\u016f nech\u00e1v\u00e1 zhruba 70\u00a0procent \u010cech\u016f obsluze jen p\u00e1r desetikorun\u00a0\u2014 nej\u010dast\u011bji n\u011bkde mezi dvaceti a\u00a0\u010dty\u0159iceti korunami. Pln\u00e9 pov\u011bstn\u00e9 desetiprocentn\u00ed d\u00fd\u0161ko? To u\u00a0n\u00e1s nech\u00e1v\u00e1 jen ka\u017ed\u00fd p\u00e1t\u00fd host.<\/p>\n
Pr\u016fm\u011brn\u00e9 \u010desk\u00e9 spropitn\u00e9 se podle dat firmy Objedn\u00e1me pohybuje kolem 23\u00a0korun, co\u017e jsou v\u00a0p\u0159epo\u010dtu jen asi \u010dty\u0159i a\u017e p\u011bt procent \u00fatraty. Pro srovn\u00e1n\u00ed\u00a0\u2014 celosv\u011btov\u00fd gastronomick\u00fd standard za\u010d\u00edn\u00e1 na deseti, v\u00a0USA se za slu\u0161nost pova\u017euje rovnou osmn\u00e1ct a\u017e dvacet procent. V\u00a0New Yorku v\u00e1m pod dvacet procent m\u00e1lem vyb\u011bhnou ze dve\u0159\u00ed.<\/p>\n
Nep\u00ed\u0161u to proto, abychom za\u010dali kop\u00edrovat Ameriku. Tamn\u00ed syst\u00e9m, kde si serv\u00edrka mus\u00ed d\u00fd\u0161kem doslova doplatit mzdu, opravdu nechceme. Ale je rozd\u00edl mezi \u201enemus\u00edm d\u00e1vat dvacet procent\u201c a \u201enech\u00e1m p\u011btikorunu z\u00a0\u00fa\u010dtu za dva t\u00e1cy\u201c.<\/p>\n
Co v\u00e1m u\u00a0placen\u00ed nikdo ne\u0159ekne<\/p>\n
P\u00e1r v\u011bc\u00ed z\u00a0druh\u00e9 strany, kter\u00e9 byste mohli cht\u00edt v\u011bd\u011bt:<\/p>\n
Serv\u00edrka u\u00a0stolu obvykle nen\u00ed ta, kdo si ur\u010duje ceny. Kdy\u017e je j\u00eddlo drah\u00e9 nebo kuchyn\u011b pomal\u00e1, na obsluze to nen\u00ed. A\u00a0p\u0159esto jsme to my, kdo dost\u00e1v\u00e1 \u00fasm\u011bv i\u00a0na\u0161tvan\u00fd pohled jako prvn\u00ed.<\/p>\n
Z\u00e1le\u017e\u00ed, jak d\u00fd\u0161ko d\u00e1te. Tohle je mo\u017en\u00e1 nejprakti\u010dt\u011bj\u0161\u00ed rada cel\u00e9ho \u010dl\u00e1nku. Kdy\u017e plat\u00edte kartou, spropitn\u00e9 p\u0159ipsan\u00e9 k\u00a0\u00fa\u010dtu se ne v\u017edy dostane k\u00a0tomu, kdo v\u00e1s obsluhoval\u00a0\u2014 z\u00e1le\u017e\u00ed na syst\u00e9mu podniku i\u00a0na \u0161\u00e9fovi. Etiketa i\u00a0lid\u00e9 z\u00a0oboru se shoduj\u00ed: nejjist\u011bj\u0161\u00ed zp\u016fsob, jak pod\u011bkovat konkr\u00e9tn\u00edmu \u010dlov\u011bku, je nechat d\u00fd\u0161ko v\u00a0hotovosti p\u0159\u00edmo na stole. Kdy\u017e si nejste jist\u00ed, klidn\u011b se zeptejte. Dobr\u00e1 obsluha v\u00e1m taktn\u011b porad\u00ed.<\/p>\n
Nen\u00ed to o\u00a0tom kolik vyd\u011bl\u00e1te vy, ale jak\u00fd n\u00e1m ud\u011bl\u00e1te den. Zn\u00e1m to z\u00a0obou stran. Slu\u0161n\u00e9 d\u00fd\u0161ko po n\u00e1ro\u010dn\u00e9 sm\u011bn\u011b dok\u00e1\u017ee \u010dlov\u011bka postavit na nohy v\u00edc, ne\u017e si dovedete p\u0159edstavit. A\u00a0naopak\u00a0\u2014 v\u00fdsm\u011b\u0161n\u00e1 dvacka u\u00a0velk\u00e9ho \u00fa\u010dtu um\u00ed pokazit zbytek ve\u010dera.<\/p>\n
Tak kolik vlastn\u011b d\u00e1vat?<\/p>\n
\u017d\u00e1dn\u00e1 policie spropitn\u00e9ho neexistuje a\u00a0nikdo v\u00e1s k\u00a0ni\u010demu nenut\u00ed\u00a0\u2014 to a\u0165 je jasn\u00e9. Ale pokud chcete vod\u00edtko, dr\u017ete se jednoduch\u00e9ho pravidla, kter\u00e9 opakuj\u00ed i\u00a0odborn\u00edci na etiketu: deset procent z\u00a0\u00fatraty. T\u00edm nikdy nic nezkaz\u00edte.<\/p>\n
U k\u00e1vy nebo piva sta\u010d\u00ed zaokrouhlit nahoru. U\u00a0p\u011bkn\u00e9 ve\u010de\u0159e, kde se o\u00a0v\u00e1s n\u011bkdo poctiv\u011b staral, p\u0159idejte t\u011bch deset procent s\u00a0klidn\u00fdm sv\u011bdom\u00edm. A\u00a0kdy\u017e v\u00e1s obsluha vylo\u017een\u011b dostala\u00a0\u2014 mil\u00fdm slovem, trp\u011blivost\u00ed, t\u00edm, \u017ee v\u00e1m zachr\u00e1nila zka\u017een\u00fd den\u00a0\u2014 nebojte se b\u00fdt \u0161t\u011bd\u0159\u00ed. V\u011b\u0159te mi, \u017ee si to ten \u010dlov\u011bk odnese dom\u016f.<\/p>\n
Pro\u010d o\u00a0tom v\u016fbec p\u00ed\u0161u<\/p>\n
Proto\u017ee roky st\u00e1la na druh\u00e9 stran\u011b holka, kter\u00e1 se usm\u00edvala i\u00a0dvan\u00e1ctou hodinu v\u00a0kuse, i\u00a0kdy\u017e ji bolelo \u00fapln\u011b v\u0161echno. A\u00a0proto\u017ee v\u00edm, \u017ee v\u011bt\u0161ina lid\u00ed nen\u00ed skoup\u00e1\u00a0\u2014 jen jim nikdy nikdo ne\u0159ekl, co to d\u00fd\u0161ko doopravdy znamen\u00e1.<\/p>\n
Tak\u017ee a\u017e p\u0159\u00ed\u0161t\u011b budete platit, vzpome\u0148te si: ta \u010d\u00e1stka, kterou nech\u00e1te na stole, nen\u00ed jen drobn\u00e9 nav\u00edc. Je to vzkaz. A\u00a0je jen na v\u00e1s, jak\u00fd po\u0161lete.<\/p>\n
Do\u010detli jste a\u017e sem? Podpo\u0159te autora libovolnou \u010d\u00e1stkou.Zdrojearecenze.cz \u2014 \u201eTohle d\u00fd\u0161ko je sp\u00ed\u0161 v\u00fdsm\u011bch,\u201c serv\u00edrka popsala, kolik \u010ce\u0161i nech\u00e1vaj\u00ed (data o tom, \u017ee d\u00fd\u0161ka tvo\u0159\u00ed 20\u201350 % p\u0159\u00edjmu obsluhy, odhad MF \u010cR ~17 mld. K\u010d ro\u010dn\u011b, pr\u016fzkum STEM\/MARK pro Storyous): arecenze.cz<\/a>Crest Communications \/ Objedn\u00e1me \u2014 pr\u016fzkum o pr\u016fm\u011brn\u00e9 v\u00fd\u0161i spropitn\u00e9ho (23 K\u010d, cca 5 % \u00fatraty, \u010ce\u0161i jako \u201ezaokrouhlova\u010di\u201c): crestcom.cz<\/a>Toprecepty.cz \u2014 Jak\u00e9 spropitn\u00e9 d\u00e1t v restauraci s etiketou Ladislava \u0160pa\u010dka (forma platby, p\u0159ipravovan\u00fd n\u00e1vrh na osvobozen\u00ed d\u00fd\u0161ek od dan\u00ed, dopad na hypot\u00e9ku): toprecepty.cz<\/a>Apetit Online \u2014 Spropitn\u00e9 v \u010cesku i v zahrani\u010d\u00ed (nepsan\u00e9 pravidlo 10\u201312 %, srovn\u00e1n\u00ed se zahrani\u010d\u00edm): apetitonline.cz<\/a>Euro.cz \u2014 V New Yorku u\u017e \u201emus\u00ed\u201c spropitn\u00e9 \u010dinit alespo\u0148 20 procent (americk\u00fd standard 18\u201320 %, n\u00edzk\u00e9 z\u00e1kladn\u00ed mzdy v gastru): euro.cz<\/a>Podnikatel.cz \u2014 D\u00fd\u0161ko placen\u00e9 kartou p\u0159ijde restauraci p\u011bkn\u011b draho (jak se d\u00fd\u0161ko z karty dost\u00e1v\u00e1 k person\u00e1lu, zdan\u011bn\u00ed): podnikatel.cz<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Pamatuju si to skoro fyzicky. Dvan\u00e1ctihodinov\u00e1 sm\u011bna, nohy jako z\u00a0olova, blok pln\u00fd objedn\u00e1vek a\u00a0v hlav\u011b t\u0159i stoly najednou.…\n","protected":false},"author":2,"featured_media":124048,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[12],"tags":[67,68,650,1016,649,1992],"class_list":["post-124047","post","type-post","status-publish","format-standard","has-post-thumbnail","category-byznys","tag-business","tag-byznys","tag-lide","tag-nazor","tag-spolecnost","tag-spropitne"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@cz\/116782922767531188","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/124047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/comments?post=124047"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/124047\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media\/124048"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media?parent=124047"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/categories?post=124047"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/tags?post=124047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}