{"id":153004,"date":"2026-07-20T13:00:12","date_gmt":"2026-07-20T13:00:12","guid":{"rendered":"https:\/\/www.europesays.com\/cz\/153004\/"},"modified":"2026-07-20T13:00:12","modified_gmt":"2026-07-20T13:00:12","slug":"meli-odletet-na-dovolenou-do-egypta-letadlo-ale-nepriletelo","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/cz\/153004\/","title":{"rendered":"M\u011bli odlet\u011bt na dovolenou do Egypta, letadlo ale nep\u0159ilet\u011blo"},"content":{"rendered":"

\u201eNa leti\u0161ti jsme byli u\u017e v\u00a0sedm hodin r\u00e1no, a\u00a0nakonec jsme tam museli \u010dekat a\u017e do 16\u00a0hodin. Letadlo prost\u011b nep\u0159ilet\u011blo, pr\u00fd snad m\u011blo n\u011bjakou poruchu. To \u010dek\u00e1n\u00ed pro n\u00e1s bylo hodn\u011b n\u00e1ro\u010dn\u00e9. Na hotel v\u00a0Egypt\u011b jsme se dostali a\u017e ve\u010der ve 21.30\u00a0hodin. P\u0159i\u0161li jsme tak vlastn\u011b o\u00a0p\u016fl dne u\u00a0mo\u0159e,\u201c sv\u011b\u0159ila se Novink\u00e1m sedmdes\u00e1tilet\u00e1 Olga Uherkov\u00e1.<\/p>\n

Jej\u00ed man\u017eel Ji\u0159\u00ed Uherek dodal, \u017ee na leti\u0161ti p\u0159i \u010dek\u00e1n\u00ed dostali pouk\u00e1zku na ob\u010derstven\u00ed v\u00a0hodnot\u011b 150\u00a0korun. \u201eNo, bageta tam stoj\u00ed 97\u00a0korun a\u00a0p\u016fl litru vody 30\u00a0korun. Mysl\u00edm si, \u017ee za to dlouh\u00e9 \u010dek\u00e1n\u00ed bychom m\u011bli dostat v\u011bt\u0161\u00ed kompenzaci. Po p\u0159\u00edletu dom\u016f budeme ur\u010dit\u011b \u017e\u00e1dat finan\u010dn\u00ed kompenzaci,\u201c upozornil mu\u017e. <\/p>\n

Nakonec v\u0161echny \u010dekaj\u00edc\u00ed na dovolenou do Marsa Matruh transportovalo letadlo, kter\u00e9 p\u0159ilet\u011blo z\u00a0bulharsk\u00e9ho Burgasu.<\/p>\n

Podle v\u00fdkonn\u00e9 \u0159editelky prodeje a\u00a0marketingu cestovn\u00ed kancel\u00e1\u0159e \u010cedok Edity Rendlov\u00e9 stoj\u00ed za sobotn\u00edm zpo\u017ed\u011bn\u00edm letu z\u00a0Ostravy do Egypta technick\u00e9 probl\u00e9my na stran\u011b leteck\u00e9 spole\u010dnosti Electra Airways.<\/p>\n

\u201eDopravce musel zajistit n\u00e1hradn\u00ed letadlo, co\u017e vedlo k\u00a0posunu odletu z\u00a0pl\u00e1novan\u00fdch 8.50\u00a0hodin na p\u0159ibli\u017en\u011b 16\u00a0hodin. Leteck\u00e1 spole\u010dnost p\u0159ijala toto rozhodnut\u00ed s\u00a0ohledem na bezpe\u010dnost cestuj\u00edc\u00edch, kter\u00e1 je v\u017edy na prvn\u00edm m\u00edst\u011b,\u201c sd\u011blila Rendlov\u00e1 s\u00a0t\u00edm, \u017ee cestovn\u00ed kancel\u00e1\u0159 byla po celou dobu se sv\u00fdmi klienty v\u00a0kontaktu. \u201eA to prost\u0159ednictv\u00edm na\u0161ich deleg\u00e1t\u016f i\u00a0call centra. Cestuj\u00edc\u00edm byl na leti\u0161ti zaji\u0161t\u011bn poukaz na ob\u010derstven\u00ed,\u201c up\u0159esnila.<\/p>\n

Lid\u00e9 mohou dopravce po\u017e\u00e1dat o\u00a0finan\u010dn\u00ed kompenzaci<\/p>\n

Rendlov\u00e1 d\u00e1le uvedla, \u017ee co se t\u00fdk\u00e1 finan\u010dn\u00ed kompenzace, tak jej\u00ed n\u00e1rok a\u00a0v\u00fd\u0161e se \u0159\u00edd\u00ed pravidly leteck\u00e9ho dopravce a\u00a0p\u0159\u00edslu\u0161nou legislativou.<\/p>\n

\u201eKlienti mohou o\u00a0kompenzaci po\u017e\u00e1dat p\u0159\u00edmo u\u00a0leteck\u00e9 spole\u010dnosti Electra Airways. Po n\u00e1vratu z\u00a0dovolen\u00e9 budeme v\u0161echny dot\u010den\u00e9 klienty kontaktovat a\u00a0poskytneme jim informace o\u00a0dal\u0161\u00edm postupu a\u00a0mo\u017enostech uplatn\u011bn\u00ed n\u00e1roku,\u201c sl\u00edbila Rendlov\u00e1.<\/p>\n

Dodala, \u017ee cestovn\u00ed kancel\u00e1\u0159 vznikl\u00e1 situace velmi mrz\u00ed. \u201eOmlouv\u00e1me se v\u0161em klient\u016fm za komplikace spojen\u00e9 se zpo\u017ed\u011bn\u00edm letu. Bohu\u017eel se jednalo o\u00a0okolnosti na stran\u011b leteck\u00e9 spole\u010dnosti, kter\u00e9 jsme nemohli ovlivnit,\u201c podotkla.<\/p>\n

Mluv\u010d\u00ed ostravsk\u00e9ho leti\u0161t\u011b Kate\u0159ina Pust\u011bjovsk\u00e1 redakci potvrdila, \u017ee d\u016fvodem sobotn\u00edho zpo\u017ed\u011bn\u00ed byla technick\u00e1 z\u00e1vada na letadle, kter\u00e9 m\u011blo dan\u00fd let operovat. <\/p>\n

\u201eZ tohoto d\u016fvodu letadlo do Ostravy v\u016fbec nep\u0159ilet\u011blo a\u00a0leteck\u00e1 spole\u010dnost musela zajistit n\u00e1hradn\u00ed stroj, kter\u00fd n\u00e1sledn\u011b cestuj\u00edc\u00ed p\u0159epravil do c\u00edlov\u00e9 destinace. Leti\u0161t\u011b letadly nedisponuje a\u00a0tud\u00ed\u017e nem\u00e1 vliv na \u0159e\u0161en\u00ed takov\u00fdchto situac\u00ed,\u201c \u0159ekla Pust\u011bjovsk\u00e1. <\/p>\n

Podotkla, \u017ee leti\u0161t\u011b si uv\u011bdomuje, \u017ee n\u011bkolikahodinov\u00e9 zpo\u017ed\u011bn\u00ed je pro cestuj\u00edc\u00ed nep\u0159\u00edjemn\u00e9, zvl\u00e1\u0161t\u011b na za\u010d\u00e1tku dovolen\u00e9. <\/p>\n

\u201eBezpe\u010dnost leteck\u00e9ho provozu je v\u0161ak v\u017edy na prvn\u00edm m\u00edst\u011b a\u00a0v p\u0159\u00edpad\u011b technick\u00e9 z\u00e1vady nen\u00ed mo\u017en\u00e9 let uskute\u010dnit, dokud nen\u00ed zaji\u0161t\u011bno n\u00e1hradn\u00ed letadlo spl\u0148uj\u00edc\u00ed v\u0161echny bezpe\u010dnostn\u00ed po\u017eadavky. A\u00a0to nen\u00ed v\u017edy \u00fapln\u011b jednoduch\u00e9, obzvl\u00e1\u0161t\u011b v\u00a0obdob\u00ed letn\u00ed sez\u00f3ny, a\u00a0nen\u00ed v\u017edy mo\u017en\u00e9 za\u0159\u00eddit okam\u017eitou \u00a0n\u00e1hradu v\u00a0podob\u011b jin\u00e9ho letadla tak, aby dan\u00fd let nebyl opo\u017ed\u011bn,\u201c vysv\u011btlila.<\/p>\n

<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"\u201eNa leti\u0161ti jsme byli u\u017e v\u00a0sedm hodin r\u00e1no, a\u00a0nakonec jsme tam museli \u010dekat a\u017e do 16\u00a0hodin. Letadlo prost\u011b…\n","protected":false},"author":2,"featured_media":153005,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[7],"tags":[24434,43,42,41,40,1471,6776,24435,10334,26576,744,38900],"class_list":["post-153004","post","type-post","status-publish","format-standard","has-post-thumbnail","category-cesko","tag-cedok","tag-ceska-republika","tag-cesko","tag-czech-republic","tag-czechia","tag-dovolena","tag-egypt","tag-electra-airways","tag-kompenzace","tag-letiste-leose-janacka-ostrava","tag-ostrava","tag-porucha-letadla"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@cz\/116952434707882077","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/153004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/comments?post=153004"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/153004\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media\/153005"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media?parent=153004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/categories?post=153004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/tags?post=153004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}