{"id":161002,"date":"2026-07-28T13:34:14","date_gmt":"2026-07-28T13:34:14","guid":{"rendered":"https:\/\/www.europesays.com\/cz\/161002\/"},"modified":"2026-07-28T13:34:14","modified_gmt":"2026-07-28T13:34:14","slug":"z-klimatizace-padali-svabi-pres-160-lidi-uvizlo-na-kosu-kvuli-poruse-letadla-nahradni-ubytovani-je-sokovalo","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/cz\/161002\/","title":{"rendered":"Z klimatizace padali \u0161v\u00e1bi. P\u0159es 160\u00a0lid\u00ed uv\u00edzlo na Kosu kv\u016fli poru\u0161e letadla, n\u00e1hradn\u00ed ubytov\u00e1n\u00ed je \u0161okovalo"},"content":{"rendered":"

\u201eVlastn\u011b cel\u00fd ten z\u00e1\u017eitek je jak z\u00a0hororu. Dokonce jsme u\u017e nastoupili do letadla a\u00a0vyjeli na ranvej, jen\u017ee v\u00a0letadle za\u010dalo zap\u00e1chat sp\u00e1len\u00e9 palivo a\u00a0letadlo nacouvalo zp\u00e1tky. Nechali n\u00e1s zhruba \u010dty\u0159i a\u00a0p\u016fl hodiny sed\u011bt v\u00a0letadle, kter\u00e9 opravovali. Jednou dokonce p\u0159ijeli k\u00a0letadlu hasi\u010di s\u00a0houkaj\u00edc\u00edmi maj\u00e1ky,\u201c popsali Novink\u00e1m sv\u016fj nep\u0159\u00edjemn\u00fd z\u00e1\u017eitek lid\u00e9, kte\u0159\u00ed 18.\u00a0\u010dervence cestovali dom\u016f do Ostravy z\u00a0dovolen\u00e9 na ostrov\u011b Kos.<\/p>\n

Cestuj\u00edc\u00ed nakonec u\u017e nevydr\u017eeli v\u00a0letadle d\u00e1le sed\u011bt, a\u00a0proto se opakovan\u011b do\u017eadovali, aby stroj mohli opustit. B\u011bhem \u010dek\u00e1n\u00ed v\u00a0letadle toti\u017e dostali pouze vodu, jin\u00fd sortiment na palub\u011b nebyl. <\/p>\n

Nakonec prob\u011bhla zkou\u0161ka motoru letadla, kter\u00e1 nedopadla dob\u0159e, a\u017e po n\u00ed se mohli vr\u00e1tit do odletov\u00e9 haly a\u00a0\u010dekat d\u00e1l. Nakonec od cestovn\u00ed kancel\u00e1\u0159e dostali informaci, \u017ee dnes u\u017e do Ostravy neodlet\u00ed, \u017ee let byl zru\u0161en. Polet\u00ed se a\u017e n\u00e1sleduj\u00edc\u00ed den.<\/p>\n

P\u0159evoz na \u201ep\u011btihv\u011bzdi\u010dkov\u00fd\u201c hotel<\/p>\n

\u201eDeleg\u00e1t zavelel, \u017ee jedeme na p\u011btihv\u011bzdi\u010dkov\u00fd hotel, kde budeme m\u00edt nouzov\u00e9 ubytov\u00e1n\u00ed do z\u00edt\u0159ej\u0161\u00edho odletu. Nasedli jsme do autobus\u016f a\u00a0jeli. Ov\u0161em na hotelu p\u0159i\u0161el \u0161ok. Pokoje byly \u0161pinav\u00e9, byla tam pl\u00edse\u0148, smrd\u011bla zatuchlina, z\u00a0klimatizace padali \u0161v\u00e1bi, v\u00a0postel\u00edch lezl hmyz,\u201c l\u00ed\u010dili \u00fa\u010dastn\u00edci z\u00e1jezdu. Odl\u00e9tat m\u011bli v\u00a0sobotu v\u00a01.40\u00a0hodin, na n\u00e1hradn\u00ed ubytov\u00e1n\u00ed v\u00a0hotelu Kipriotis Village Resort se dostali zhruba p\u0159ed sobotn\u00ed 17.\u00a0hodinou odpoledne.<\/p>\n

<\/a><\/p>\n

Lid\u00e9 kontaktovali \u010cedok s\u00a0\u017e\u00e1dost\u00ed, aby sjednal n\u00e1pravu a\u00a0ubytoval je v\u00a0hotelu, kde nejsou z\u00e1va\u017en\u00e9 hygienick\u00e9 a\u00a0technick\u00e9 nedostatky. <\/p>\n

\u201eN\u00e1m ne\u0161lo o\u00a0to, \u017ee je vybaven\u00ed pokoj\u016f star\u00e9, ale o\u00a0to, \u017ee v\u0161ude byla \u0161p\u00edna, v\u00a0posteli n\u00e1m lezl hmyz. Pokusili jsme se na recepci pokoj vym\u011bnit, ale ten druh\u00fd byl je\u0161t\u011b hor\u0161\u00ed. Volali jsme deleg\u00e1tovi, ale ten odm\u00edtl n\u00e1\u0161 probl\u00e9m \u0159e\u0161it s\u00a0t\u00edm, \u017ee se m\u00e1me obr\u00e1tit na bulharskou leteckou spole\u010dnost Electra Airways,\u201c popsal situaci jeden z\u00a0cestuj\u00edc\u00edch, Jakub Bo\u010dek.<\/p>\n

Nakonec byla jeho rodina nucena situaci vy\u0159e\u0161it sama. \u201eOpravdu ne\u0161lo se ubytovat v\u00a0takov\u00e9m \u0161pinav\u00e9m pokoji s\u00a0na\u0161\u00edm sedmim\u011bs\u00ed\u010dn\u00edm d\u00edt\u011btem. Zjistili jsme, \u017ee vedle je dal\u0161\u00ed hotel, kde je p\u00e1r pokoj\u016f voln\u00fdch. Poda\u0159ilo se n\u00e1m zajistit si pokoj, zaplatili jsme za n\u011bj kolem 10\u00a0tis\u00edc korun,\u201c up\u0159esnil mu\u017e.<\/p>\n

Mnoho dal\u0161\u00edch lid\u00ed je n\u00e1sledovalo a\u00a0z hotelu tak\u00e9 ode\u0161lo, jin\u00ed si \u201eustlali\u201c na recepci na ko\u017een\u00fdch seda\u010dk\u00e1ch, proto\u017ee odm\u00edtali p\u0159espat ve \u0161pinav\u00fdch pokoj\u00edch s\u00a0hmyzem. Lid\u00e9 toti\u017e m\u011bli podez\u0159en\u00ed na \u0161t\u011bnice, blechy a\u00a0v\u0161i. N\u011bkdo ale m\u011bl \u0161t\u011bst\u00ed a\u00a0dostal pokoj ve slu\u0161n\u00e9m stavu. \u201eP\u0159ipadalo n\u00e1m, jako kdyby \u0161lo o\u00a0\u010d\u00e1st hotelu, kter\u00e1 se nevyu\u017e\u00edv\u00e1. Zvl\u00e1\u0161tn\u00ed bylo, \u017ee m\u011bli m\u00edsto pro v\u00edce ne\u017e 160\u00a0lid\u00ed najednou,\u201c uvedli cestuj\u00edc\u00ed.<\/p>\n

Foto: Archiv cestuj\u00edc\u00edch<\/p>\n

Lid\u00e9 redakci upozornili i\u00a0na to, \u017ee bulharsk\u00e1 leteck\u00e1 spole\u010dnost m\u00e1 se sv\u00fdmi letadly opakovan\u00e9 probl\u00e9my. B\u011bhem dvou t\u00fddn\u016f se jedn\u00e1 ji\u017e o\u00a0t\u0159et\u00ed incident, kdy klienti cestovn\u00ed kancel\u00e1\u0159e \u010cedok m\u011bli podle nich probl\u00e9m s\u00a0odletem, a\u0165 u\u017e na dovolenou, \u010di p\u0159i n\u00e1vratu dom\u016f.<\/p>\n

\u201eZaznamenali jsme, \u017ee u\u017e 9.\u00a0\u010dervence let\u011bli lid\u00e9 z\u00a0Ostravy do Marsa Alam a\u00a0m\u011bli 13\u00a0hodin zpo\u017ed\u011bn\u00ed, pak jsme my \u010dekali na letadlo 39\u00a0hodin na Kosu a\u00a0probl\u00e9m m\u011bli i\u00a0lid\u00e9 v\u00a0Ostrav\u011b, kte\u0159\u00ed let\u011bli do Egypta ve stejn\u00fd den jako my. \u010cekali toti\u017e na na\u0161e letadlo, jen\u017ee my jsme nep\u0159ilet\u011bli. Ti \u010dekali na odlet sedm\u00a0hodin,\u201c vysv\u011btluj\u00ed lid\u00e9, kte\u0159\u00ed jsou zklam\u00e1ni jedn\u00e1n\u00edm \u010cedoku.<\/p>\n

\u201eTakov\u00e1 cestovka s\u00a0dobr\u00fdm jm\u00e9nem a\u00a0m\u00e1 takovou dopravn\u00ed spole\u010dnost, kter\u00e1 m\u00e1 st\u00e1le porouchan\u00e1 letadla. Asi v\u0161ichni cht\u011bj\u00ed u\u0161et\u0159it,\u201c napsali lid\u00e9, kte\u0159\u00ed chystaj\u00ed reklamace z\u00e1jezdu, \u017e\u00e1dosti o\u00a0kompenzace a\u00a0st\u00ed\u017enosti na chov\u00e1n\u00ed deleg\u00e1t\u016f. Ani SOS linka \u010cedoku jim pr\u00fd v\u00a0danou chv\u00edli nepomohla.<\/p>\n

\u010cedok: Bylo to v\u00a0souladu s\u00a0platn\u00fdmi postupy<\/p>\n

V\u00fdkonn\u00e1 \u0159editelka prodeje a\u00a0marketingu CK \u010cedok Edita Rendlov\u00e1 uvedla, \u017ee firmu velmi mrz\u00ed komplikace, kter\u00fdm museli jej\u00ed klienti b\u011bhem n\u00e1vratu z\u00a0t\u00e9to dovolen\u00e9 \u010delit. <\/p>\n

\u201eP\u0159\u00ed\u010dinou byla technick\u00e1 z\u00e1vada na letadle, kterou nebylo mo\u017en\u00e9 odstranit p\u0159\u00edmo v\u00a0destinaci. Leteck\u00e1 spole\u010dnost proto vyslala na ostrov Kos n\u00e1hradn\u00ed letadlo, kter\u00e9 n\u00e1sledn\u011b zajistilo odlet cestuj\u00edc\u00edch do Ostravy,\u201c vysv\u011btlila Rendlov\u00e1.<\/p>\n

Dodala, \u017ee po celou dobu mimo\u0159\u00e1dn\u00e9 situace byla cestovn\u00ed kancel\u00e1\u0159 se sv\u00fdmi klienty v\u00a0kontaktu prost\u0159ednictv\u00edm sv\u00fdch deleg\u00e1t\u016f i\u00a0SMS zpr\u00e1v. \u201ePr\u016fb\u011b\u017en\u011b jsme jim p\u0159ed\u00e1vali informace, kter\u00e9 jsme obdr\u017eeli od leteck\u00e9ho dopravce,\u201c up\u0159esnila Rendlov\u00e1. Zd\u016fraznila, \u017ee b\u011bhem \u010dek\u00e1n\u00ed bylo o\u00a0klienty postar\u00e1no v\u00a0souladu s\u00a0platn\u00fdmi postupy.<\/p>\n

\u201eBylo jim zaji\u0161t\u011bno ob\u010derstven\u00ed, n\u00e1hradn\u00ed ubytov\u00e1n\u00ed v\u00a0hotelu \u010dty\u0159hv\u011bzdi\u010dkov\u00e9 kategorie v\u010detn\u011b transferu a\u00a0pobyt o\u00a0jednu noc nav\u00edc do odletu n\u00e1hradn\u00edho letu,\u201c upozornila. Podle n\u00ed se p\u0159\u00edpadn\u00fd n\u00e1rok na finan\u010dn\u00ed kompenzaci \u0159\u00edd\u00ed p\u0159\u00edslu\u0161nou legislativou a\u00a0podm\u00ednkami leteck\u00e9ho dopravce. \u201eDot\u010den\u00ed cestuj\u00edc\u00ed se mohou se svou \u017e\u00e1dost\u00ed obr\u00e1tit p\u0159\u00edmo na leteckou spole\u010dnost,\u201c shrnula.<\/p>\n

<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"\u201eVlastn\u011b cel\u00fd ten z\u00e1\u017eitek je jak z\u00a0hororu. Dokonce jsme u\u017e nastoupili do letadla a\u00a0vyjeli na ranvej, jen\u017ee v\u00a0letadle…\n","protected":false},"author":2,"featured_media":161003,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[7],"tags":[24434,43,42,22541,41,40,40294,10334,2888,1476,40293,7526],"class_list":["post-161002","post","type-post","status-publish","format-standard","has-post-thumbnail","category-cesko","tag-cedok","tag-ceska-republika","tag-cesko","tag-cestovani-letadlem","tag-czech-republic","tag-czechia","tag-elektra-airways","tag-kompenzace","tag-letecka-doprava","tag-letni-dovolena","tag-ostrov-kos","tag-recko"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@cz\/116997866780775481","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/161002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/comments?post=161002"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/161002\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media\/161003"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media?parent=161002"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/categories?post=161002"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/tags?post=161002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}