{"id":173227,"date":"2026-08-08T23:04:18","date_gmt":"2026-08-08T23:04:18","guid":{"rendered":"https:\/\/www.europesays.com\/cz\/173227\/"},"modified":"2026-08-08T23:04:18","modified_gmt":"2026-08-08T23:04:18","slug":"marketa-nasla-ve-vydejnim-boxu-cizi-balicek-a-spustila-patrani-na-internetu-kdo-si-vyzvedl-ten-jeji-reakce-lidi-byly-prekvapive","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/cz\/173227\/","title":{"rendered":"Mark\u00e9ta na\u0161la ve v\u00fddejn\u00edm boxu ciz\u00ed bal\u00ed\u010dek a spustila p\u00e1tr\u00e1n\u00ed na internetu, kdo si vyzvedl ten jej\u00ed. Reakce lid\u00ed byly p\u0159ekvapiv\u00e9"},"content":{"rendered":"

Mlad\u00e1 \u017eena si jako obvykle za\u0161la vyzvednout z\u00e1silku do Z-BOXu.
\nV\u00a0aplikaci m\u011bla potvrzeno, \u017ee je bal\u00ed\u010dek p\u0159ipraven\u00fd, a v\u0161e na prvn\u00ed
\npohled vypadalo v\u00a0po\u0159\u00e1dku. Kdy\u017e si ale z\u00e1silku prohl\u00e9dla po\u0159\u00e1dn\u011b,
\nzjistila, \u017ee v\u016fbec nen\u00ed jej\u00ed. Na bal\u00ed\u010dku toti\u017e na\u0161la dal\u0161\u00ed \u0161t\u00edtek se
\njm\u00e9nem \u00fapln\u011b ciz\u00ed\u00a0\u017eeny.<\/p>\n

Ciz\u00ed bal\u00ed\u010dek<\/p>\n

Proto\u017ee z\u00e1silka souvisela s\u00a0n\u00e1kupem p\u0159es Vinted, obr\u00e1tila se mlad\u00e1
\n\u017eena s\u00a0prosbou o\u00a0pomoc na facebookovou skupinu Vinted CZ\/SK. Cht\u011bla zjistit,
\nzda n\u011bkdo nezn\u00e1 \u017eenu uvedenou na bal\u00ed\u010dku a jak m\u00e1 te\u010f postupovat. Lid\u00e9
\nj\u00ed doporu\u010dili, aby se obr\u00e1tila p\u0159\u00edmo na Z\u00e1silkovnu. Ta m\u016f\u017ee podle
\nk\u00f3du dohledat skute\u010dn\u00e9ho p\u0159\u00edjemce z\u00e1silky a vystavit nov\u00fd podac\u00ed
\nk\u00f3d, d\u00edky kter\u00e9mu se bal\u00ed\u010dek dostane ke spr\u00e1vn\u00e9 osob\u011b.
\nZ\u00e1rove\u0148 m\u016f\u017ee za\u010d\u00edt p\u00e1trat po z\u00e1silce, kter\u00e1 m\u011bla p\u016fvodn\u011b dorazit
\nMark\u00e9t\u011b.<\/p>\n

Podobnou zku\u0161enost popsala v\u00a0diskuzi i\u00a0dal\u0161\u00ed \u017eena. Jej\u00ed z\u00e1silka se
\nomylem zam\u011bnila s\u00a0bal\u00ed\u010dkem jin\u00e9 z\u00e1kaznice. P\u0159esto\u017ee ob\u011b dostaly nov\u00fd
\nk\u00f3d pro odesl\u00e1n\u00ed, nakonec zjistily, \u017ee bydl\u00ed nedaleko od sebe, a
\ntak si bal\u00ed\u010dky jednodu\u0161e p\u0159edaly osobn\u011b.<\/p>\n


\n
\n <\/a>P\u0159es Z-BOXy dnes projdou des\u00edtky milion\u016f z\u00e1silek ro\u010dn\u011b
\n , …<\/p>\n

Mark\u00e9ta nakonec dala na radu lid\u00ed ze skupiny a obr\u00e1tila se p\u0159\u00edmo na
\nz\u00e1kaznickou linku. Dostala nov\u00fd k\u00f3d a ciz\u00ed bal\u00ed\u010dek odnesla zp\u011bt na
\npobo\u010dku. A\u017e podle reakc\u00ed ostatn\u00edch zjistila, \u017ee podobnou z\u00e1m\u011bnu
\nz\u00e1silky u\u017e \u0159e\u0161ila cel\u00e1 \u0159ada dal\u0161\u00edch lid\u00ed.<\/p>\n

Podobn\u00fd p\u0159\u00edpad se objevil i\u00a0v\u00a0jin\u00e9 facebookov\u00e9 skupin\u011b. Jedn\u00e9 \u017een\u011b
\ndorazil bal\u00ed\u010dek ze Sheinu, po otev\u0159en\u00ed v\u0161ak s\u00a0\u00fadivem zjistila, \u017ee
\nobjedn\u00e1vka pat\u0159\u00ed n\u011bkomu \u00fapln\u011b jin\u00e9mu. Uvnit\u0159 na\u0161la p\u00e1nsk\u00e9 spodn\u00ed
\npr\u00e1dlo a tri\u010dka, kter\u00e1 si nikdy neobjednala. Rozhodla se proto zkusit naj\u00edt
\nskute\u010dn\u00e9ho majitele p\u0159es soci\u00e1ln\u00ed s\u00edt\u011b. A\u00a0zdaleka nen\u00ed jedin\u00e1\u00a0\u2013 na
\nFacebooku dokonce funguje skupina \u201eZtracen\u00e9 a nalezen\u00e9 bal\u00ed\u010dky\u201c, kde
\nlid\u00e9 \u0159e\u0161\u00ed pr\u00e1v\u011b podobn\u00e9 z\u00e1m\u011bny z\u00e1silek.<\/p>\n

Pro\u010d se to v\u016fbec d\u011bje<\/p>\n

Skupina Packeta, jej\u00ed\u017e sou\u010d\u00e1st\u00ed je i\u00a0Z\u00e1silkovna, doru\u010dila
\nv\u00a0roce 2025\u00a0rekordn\u00edch 184\u00a0milion\u016f z\u00e1silek, o\u00a040\u00a0milion\u016f v\u00edce
\nne\u017e rok p\u0159edt\u00edm. Aby firma n\u00e1por zvl\u00e1dla, stav\u011bla v\u00a0\u010cesku v\u00a0pr\u016fm\u011bru
\n\u010dty\u0159i nov\u00e9 Z-BOXy
\ndenn\u011b<\/a>, na za\u010d\u00e1tku leto\u0161n\u00edho roku jich pak m\u011bla p\u0159es 6\u00a0200.\u00a0Jen\u017ee
\n\u010d\u00edm v\u00edce bal\u00ed\u010dk\u016f proch\u00e1z\u00ed samoobslu\u017en\u00fdmi boxy bez jak\u00e9koli kontroly
\ntoto\u017enosti, t\u00edm vy\u0161\u0161\u00ed je i\u00a0\u0161ance, \u017ee se dva \u0161t\u00edtky p\u0159ehod\u00ed nebo
\nz\u00e1silka skon\u010d\u00ed ve \u0161patn\u00e9 p\u0159ihr\u00e1dce.<\/p>\n


\n
\n <\/a>Stane se, \u017ee bal\u00ed\u010dek otev\u0159ete a je tam n\u011bco, co jste si neobjednali
\n , …<\/p>\n

Z\u00e1silkovna rostouc\u00ed po\u010det st\u00ed\u017enost\u00ed ale aktivn\u011b \u0159e\u0161\u00ed a probl\u00e9m
\nsama p\u0159ipustila. Podle jej\u00edho vyj\u00e1d\u0159en\u00ed jde hlavn\u011b o\u00a0z\u00e1silky,
\nkter\u00e9 si mezi sebou pos\u00edlaj\u00ed soukrom\u00e9 osoby p\u0159es Z-BOX, nej\u010dast\u011bji
\nu\u017eivatel\u00e9 Vintedu. Podle zku\u0161enost\u00ed, kter\u00e9 lid\u00e9 sd\u00edlej\u00ed
\nv\u00a0diskuz\u00edch, p\u0159itom samotn\u00fd Vinted na podobn\u00e9 p\u0159\u00edpady v\u00a0mnoha
\np\u0159\u00edpadech v\u016fbec nereaguje a nech\u00e1v\u00e1 \u0159e\u0161en\u00ed na dopravci.<\/p>\n

To ukazuje i\u00a0p\u0159\u00edklad Evy, kter\u00e1 na Vintedu koupila st\u0159\u00edbrn\u00fd n\u00e1ramek,
\npo vyzvednut\u00ed z\u00e1silky ze Z-BOXu ale zjistila, \u017ee v\u00a0bal\u00ed\u010dku je nefunk\u010dn\u00ed
\ntlakom\u011br. Z\u00e1silkovna potvrdila z\u00e1m\u011bnu bal\u00ed\u010dku, jen\u017ee ne\u017e stihla dodat
\nspr\u00e1vn\u00fd bal\u00ed\u010dek, Vinted mezit\u00edm obchod vyhodnotil jako dokon\u010den\u00fd a
\npen\u00edze poslal prod\u00e1vaj\u00edc\u00ed. N\u00e1ramek nakonec nedorazil v\u016fbec a Vinted
\nreklamaci odm\u00edtl, proto\u017ee uplynula dvoudenn\u00ed lh\u016fta na nahl\u00e1\u0161en\u00ed probl\u00e9mu
\np\u0159\u00edmo v\u00a0aplikaci.<\/p>\n

Z\u00e1silkovna se z\u00e1kazn\u00edk\u016fm za podobn\u00e9 p\u0159\u00edpady omlouv\u00e1 a kv\u016fli
\nrostouc\u00edmu po\u010dtu z\u00e1m\u011bn upravila pravidla pod\u00e1n\u00ed. U\u00a0z\u00e1silek, kter\u00e9 si
\nlid\u00e9 mezi sebou pos\u00edlaj\u00ed p\u0159es Z-BOX, jako tomu bylo u\u00a0Mark\u00e9ty, nyn\u00ed
\naplikace doporu\u010duje napsat na bal\u00edk krom\u011b k\u00f3du i\u00a0jm\u00e9no p\u0159\u00edjemce.
\nJm\u00e9no na \u0161t\u00edtku ale nakonec nerozhoduje o\u00a0tom, kdo m\u00e1 na
\nreklamaci\u00a0n\u00e1rok.<\/p>\n

Reklamaci u\u00a0dopravce p\u0159itom m\u016f\u017ee podat jen odes\u00edlatel,
\nbu\u010f soukrom\u00e1 osoba, nebo e-shop. Mark\u00e9ta se v\u00a0tu chv\u00edli sama stala
\nodes\u00edlatelkou, pos\u00edlala toti\u017e zp\u00e1tky ciz\u00ed bal\u00ed\u010dek pod nov\u00fdm k\u00f3dem od
\nZ\u00e1silkovny.<\/p>\n

Net\u00fdk\u00e1 se to jen Z\u00e1silkovny<\/p>\n

Podobn\u00e9 z\u00e1m\u011bny se d\u011bj\u00ed i\u00a0u\u00a0AlzaBox\u016f nebo box\u016f Bal\u00edkovny \u010cesk\u00e9
\npo\u0161ty. U\u00a0z\u00e1silek ze zahrani\u010dn\u00edch e-shop\u016f, jako je Shein, b\u00fdv\u00e1 cesta
\nk\u00a0n\u00e1prav\u011b mnohem slo\u017eit\u011bj\u0161\u00ed. Recenze i\u00a0zku\u0161enosti z\u00e1kazn\u00edk\u016f
\npopisuj\u00ed, \u017ee podpora Sheinu na podobn\u00e9 st\u00ed\u017enosti reaguje pomalu a
\nkomunikuje jen v\u00a0angli\u010dtin\u011b. Nen\u00ed se tak \u010demu divit, \u017ee\u00a0spousta
\nlid\u00ed pak reklamaci ani nezkou\u0161\u00ed a rad\u011bji majitele bal\u00ed\u010dk\u016f hled\u00e1 p\u0159es
\nfacebookov\u00e9 skupiny.\u00a0<\/p>\n


\n
\n <\/a>Zam\u011bnit se d\u00e1 bal\u00ed\u010dek v jak\u00e9mkoli boxu
\n , …<\/p>\n

Pokud se to stane i\u00a0v\u00e1m a v\u00a0boxu najdete z\u00e1silku, kter\u00e1 v\u00e1m nepat\u0159\u00ed,
\nnejrychlej\u0161\u00ed cestou je to, co ud\u011blala Mark\u00e9ta: kontaktovat
\nz\u00e1kaznickou podporu dopravce. Bal\u00ed\u010dek nerozbalujte, ani si ho
\nneponech\u00e1vejte<\/a>. A\u00a0pokud naopak bal\u00ed\u010dek odes\u00edl\u00e1te vy, nahlaste
\njak\u00fdkoli probl\u00e9m p\u0159\u00edmo v\u00a0aplikaci platformy.<\/p>\n","protected":false},"excerpt":{"rendered":"Mlad\u00e1 \u017eena si jako obvykle za\u0161la vyzvednout z\u00e1silku do Z-BOXu. V\u00a0aplikaci m\u011bla potvrzeno, \u017ee je bal\u00ed\u010dek p\u0159ipraven\u00fd, a…\n","protected":false},"author":2,"featured_media":173228,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[15],"tags":[839,94,93,838,13938],"class_list":["post-173227","post","type-post","status-publish","format-standard","has-post-thumbnail","category-sport","tag-balicky","tag-sport","tag-sports","tag-vydejni-boxy","tag-zasilkovna"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@cz\/117062393232862780","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/173227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/comments?post=173227"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/173227\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media\/173228"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media?parent=173227"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/categories?post=173227"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/tags?post=173227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}