{"id":191097,"date":"2026-08-25T11:35:11","date_gmt":"2026-08-25T11:35:11","guid":{"rendered":"https:\/\/www.europesays.com\/cz\/191097\/"},"modified":"2026-08-25T11:35:11","modified_gmt":"2026-08-25T11:35:11","slug":"dobirku-chtel-zaplatit-ve-vydejnim-boxu-e-shop-mu-to-neumoznil","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/cz\/191097\/","title":{"rendered":"Dob\u00edrku cht\u011bl zaplatit ve v\u00fddejn\u00edm boxu, e-shop mu to neumo\u017enil"},"content":{"rendered":"

P\u0159\u00edkladem je V\u00e1clav Mottl, kter\u00fd si za\u010d\u00e1tkem \u010dervence objednal knihy z\u00a0obchodu Luxor a\u00a0nechal si je poslat do AlzaBoxu v\u00a0Doln\u00edch B\u0159e\u017eanech u\u00a0Prahy. Zvolil dob\u00edrku a\u00a0cht\u011bl zaplatit a\u017e p\u0159i vyzvednut\u00ed. Jen\u017ee kdy\u017e z\u00e1silka do boxu dorazila, p\u0159i\u0161la mu zpr\u00e1va, \u017ee pen\u00edze mus\u00ed uhradit p\u0159es aplikaci nebo web p\u0159epravce PPL. Tedy zp\u016fsobem, kter\u00e9mu se volbou dob\u00edrky cht\u011bl vyhnout.<\/p>\n

Dob\u00edrka p\u0159itom l\u00e9ta fungovala jednodu\u0161e: z\u00e1kazn\u00edk zaplat\u00ed kartou nebo hotov\u011b a\u017e p\u0159i p\u0159ed\u00e1n\u00ed bal\u00ed\u010dku, kur\u00fdrovi, na po\u0161t\u011b nebo ve v\u00fddejn\u00edm boxu. Pen\u00edze pak dopravce se zpo\u017ed\u011bn\u00edm a\u00a0za poplatek po\u0161le e-shopu. Zat\u00edmco v\u00a0z\u00e1padn\u00ed Evrop\u011b se u\u017e skoro nepou\u017e\u00edv\u00e1, v\u00a0\u010cesku je st\u00e1le popul\u00e1rn\u00ed.<\/p>\n

Mottlovi se PPL na e-mail s\u00a0\u017e\u00e1dost\u00ed o\u00a0jin\u00fd zp\u016fsob platby neozvalo, obchod mu poradil jen znovu objednat zbo\u017e\u00ed a\u00a0vyzvednout ho osobn\u011b na prodejn\u011b. Stejn\u00fd probl\u00e9m m\u011bl vz\u00e1p\u011bt\u00ed i\u00a0s ml\u00fdnkem na ovoce, kde dob\u00edrku \u017e\u00e1dala zaplatit online platebn\u00ed br\u00e1na Bal\u00edkovna. Nevyzvednut\u00fd bal\u00edk nakonec putoval zp\u011bt p\u0159es p\u016fl republiky.<\/p>\n

<\/a><\/p>\n

Online bankovnictv\u00ed, na kter\u00e9 jsou nav\u00e1z\u00e1ny i\u00a0aplikace e-shop\u016f, p\u0159itom doned\u00e1vna nepou\u017e\u00edval, m\u011bl jen fyzickou platebn\u00ed kartu. Ne\u0161lo tedy o\u00a0vzdor, ale o\u00a0praktickou nemo\u017enost se k\u00a0bal\u00ed\u010dku dostat. Podle statistik ho v\u00a0\u010cesku st\u00e1le nepou\u017e\u00edv\u00e1 zhruba p\u011btina dosp\u011bl\u00fdch.<\/p>\n

N\u011bkter\u00e9 boxy v\u016fbec nemaj\u00ed termin\u00e1l<\/p>\n

Podobn\u00fdch st\u00ed\u017enost\u00ed se objevilo v\u00edc, t\u0159eba na webu Va\u0161est\u00ed\u017enosti.cz<\/a>. Podle Martina Pitrona z\u00a0pr\u00e1vn\u00edho odd\u011blen\u00ed spot\u0159ebitelsk\u00e9 organizace dTest z\u00e1le\u017e\u00ed na tom, jak byl z\u00e1kazn\u00edk o\u00a0platb\u011b p\u0159edem informovan\u00fd.<\/p>\n

\u201ePokud by byla vy\u017eadov\u00e1na platba p\u0159ed doru\u010den\u00edm, nebyly by napln\u011bny znaky dob\u00edrky, za kterou spot\u0159ebitel zaplatil. Mohl by se dom\u00e1hat n\u00e1pravy, nov\u00e9ho doru\u010den\u00ed za sjednan\u00fdch podm\u00ednek nebo vr\u00e1cen\u00ed pen\u011bz,\u201c upozornil Pitron. V\u00a0Mottlov\u011b p\u0159\u00edpad\u011b ale e-shop Luxor podm\u00ednku platby p\u0159edem uv\u00e1d\u011bl u\u017e p\u0159i v\u00fdb\u011bru v\u00fddejn\u00edho m\u00edsta, tak\u017ee podle Pitrona postupoval v\u00a0souladu s\u00a0podm\u00ednkami.<\/p>\n

Praxe se p\u0159itom li\u0161\u00ed box od boxu. AlzaBoxy umo\u017e\u0148uj\u00ed platbu kartou u\u00a0objedn\u00e1vek p\u0159\u00edmo z\u00a0Alza.cz, jin\u00ed dopravci je ale vyu\u017e\u00edvaj\u00ed v\u011bt\u0161inou jen pro platbu online. Z\u00e1silkovna termin\u00e1ly na karty nem\u00e1 v\u016fbec\u00a0\u2013 zd\u016fvod\u0148uje to t\u00edm, \u017ee boxy funguj\u00ed na sol\u00e1rn\u00ed panely a\u00a0\u0161et\u0159\u00ed energii. Podobn\u011b na tom je PPL, termin\u00e1l na karty m\u00e1 jen \u010d\u00e1st star\u0161\u00edch box\u016f.<\/p>\n

\u201ePokud se t\u00fdk\u00e1 mo\u017enost\u00ed zaplatit dob\u00edrku p\u0159\u00edmo na termin\u00e1lu v\u00fddejn\u00edho boxu, z\u00e1le\u017e\u00ed na technick\u00e9m a\u00a0smluvn\u00edm nastaven\u00ed konkr\u00e9tn\u00edho typu nebo s\u00edt\u011b box\u016f,\u201c \u0159ekl Novink\u00e1m Jan Vety\u0161ka, v\u00fdkonn\u00fd \u0159editel Asociace pro elektronickou komerci. Online platba podle n\u011bj pr\u016fb\u011b\u017en\u011b roste, mimo jin\u00e9 proto, \u017ee se lid\u00e9 necht\u011bj\u00ed zdr\u017eovat placen\u00edm na m\u00edst\u011b. \u201eCh\u00e1pu, \u017ee digitalizace p\u0159in\u00e1\u0161\u00ed \u00faskal\u00ed, hlavn\u011b pro star\u0161\u00ed generaci, ale data ukazuj\u00ed, \u017ee v\u011bt\u0161ina u\u017eivatel\u016f zrychlen\u00ed procesu v\u00edt\u00e1,\u201c dodal.<\/p>\n

Kdo p\u0159esto chce platit kartou na m\u00edst\u011b, m\u011bl by si vyb\u00edrat boxy, kter\u00e9 to umo\u017e\u0148uj\u00ed, nebo si nechat z\u00e1silku doru\u010dit na v\u00fddejn\u00ed m\u00edsto \u010di p\u0159\u00edmo dom\u016f \u0159idi\u010dem.<\/p>\n

Anketa<\/p>\n

Pou\u017e\u00edv\u00e1te platbu na dob\u00edrku?<\/p>\n

Celkem
\n\t\t\t\thlasovalo
\n\t\t\t\t9402
\n\t\t\t\t\u010dten\u00e1\u0159\u016f.<\/p>\n

<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"P\u0159\u00edkladem je V\u00e1clav Mottl, kter\u00fd si za\u010d\u00e1tkem \u010dervence objednal knihy z\u00a0obchodu Luxor a\u00a0nechal si je poslat do AlzaBoxu…\n","protected":false},"author":2,"featured_media":191098,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[12],"tags":[67,68,44437,5102,2363,838],"class_list":["post-191097","post","type-post","status-publish","format-standard","has-post-thumbnail","category-byznys","tag-business","tag-byznys","tag-dobirka","tag-e-shopy","tag-posta","tag-vydejni-boxy"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@cz\/117155943525184149","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/191097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/comments?post=191097"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/191097\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media\/191098"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media?parent=191097"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/categories?post=191097"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/tags?post=191097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}