{"id":21354,"date":"2026-03-11T18:15:09","date_gmt":"2026-03-11T18:15:09","guid":{"rendered":"https:\/\/www.europesays.com\/cz\/21354\/"},"modified":"2026-03-11T18:15:09","modified_gmt":"2026-03-11T18:15:09","slug":"drahe-letenky-a-zadna-jistota-letu-na-co-si-dat-pozor-pri-letech-z-asie","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/cz\/21354\/","title":{"rendered":"Drah\u00e9 letenky a\u00a0\u017e\u00e1dn\u00e1 jistota letu. Na co si d\u00e1t pozor p\u0159i letech z\u00a0Asie"},"content":{"rendered":"

Konflikt na Bl\u00edzk\u00e9m v\u00fdchod\u011b zatarasil mnoha cestuj\u00edc\u00edm cestu dom\u016f. Aerolinky v\u00a0\u0159ad\u011b asijsk\u00fdch zem\u00ed zru\u0161ily nespo\u010det let\u016f a\u00a0lid\u00e9, kte\u0159\u00ed se pot\u0159ebuj\u00ed dostat z\u00a0Asie nap\u0159\u00edklad do Evropy, tak musej\u00ed volit alternativn\u00ed mo\u017enosti, jak se p\u0159epravit. Vol\u00ed proto lety, kter\u00e9 se vyh\u00fdbaj\u00ed zasa\u017een\u00fdm kl\u00ed\u010dov\u00fdm dopravn\u00edm uzl\u016fm, nap\u0159\u00edklad Dubaji nebo Abu Dhab\u00ed. To je ov\u0161em m\u016f\u017ee st\u00e1t i\u00a0mnohon\u00e1sobn\u011b v\u00edce ne\u017e jejich p\u016fvodn\u00ed letenky.<\/p>\n

Nav\u00edc se m\u016f\u017ee st\u00e1t, \u017ee a\u010dkoliv budou lety v\u00a0nab\u00eddce vyhled\u00e1va\u010d\u016f, nakonec t\u0159eba ani nevzl\u00e9tnou, nap\u0159\u00edklad kv\u016fli zm\u011bn\u011b bezpe\u010dnostn\u00edch podm\u00ednek.<\/p>\n

Podobn\u00e1 situace se stala cestuj\u00edc\u00edm, kte\u0159\u00ed se cht\u011bli dostat z\u00a0Bangkoku do Evropy. Jedna z\u00a0cestuj\u00edc\u00edch zaplatila na vyhled\u00e1va\u010di Kiwi za letenky ze Singapuru do Barcelony asi 90\u00a0tis\u00edc korun. Rezervaci provedla po domluv\u011b s\u00a0chatbotem vyhled\u00e1va\u010de, kter\u00fd ji ujistil, \u017ee se let s\u00a0velkou pravd\u011bpodobnost\u00ed uskute\u010dn\u00ed. Mezit\u00edm se cestuj\u00edc\u00ed z\u00a0Bangkoku p\u0159epravili do Singapuru, odkud m\u011bli let\u011bt do Evropy. Ani po uplynut\u00ed 24\u00a0hodin v\u0161ak rezervaci vyhled\u00e1va\u010d st\u00e1le nepotvrdil a\u00a0na dal\u0161\u00ed let se cestuj\u00edc\u00ed nakonec nedostali.<\/p>\n

<\/a><\/p>\n

Rezervaci sice cestuj\u00edc\u00ed mohla obratem zru\u0161it, po\u010d\u00edtala ov\u0161em s\u00a0t\u00edm, \u017ee j\u00ed vyhled\u00e1va\u010d vr\u00e1t\u00ed pen\u00edze pouze ve form\u011b voucheru, a\u00a0to nav\u00edc s\u00a0manipula\u010dn\u00edm poplatkem.<\/p>\n

Podle mluv\u010d\u00ed Kiwi Daniely Chovancov\u00e9 takov\u00e9 situace nast\u00e1vaj\u00ed pr\u00e1v\u011b kv\u016fli dynamick\u00e9 krizov\u00e9 situaci na Bl\u00edzk\u00e9m v\u00fdchod\u011b, kv\u016fli n\u00ed\u017e se n\u011bkter\u00e9 lety ru\u0161\u00ed na posledn\u00ed chv\u00edli.<\/p>\n

\u201eV\u00fdvoj situace neust\u00e1le sledujeme a\u00a0zav\u00e1d\u00edme opat\u0159en\u00ed, abychom z\u00a0v\u00fdsledk\u016f vyhled\u00e1v\u00e1n\u00ed odstra\u0148ovali spojen\u00ed, u\u00a0kter\u00fdch p\u0159edpokl\u00e1d\u00e1me vysokou pravd\u011bpodobnost zru\u0161en\u00ed. Pokud se stane, \u017ee aerolinka let zru\u0161\u00ed v\u00a0okam\u017eiku, kdy je platba za letenku ve f\u00e1zi zpracov\u00e1n\u00ed, a\u00a0rezervaci nelze dokon\u010dit, z\u00e1kazn\u00edka o\u00a0tom okam\u017eit\u011b informujeme a\u00a0zaplacen\u00e1 \u010d\u00e1stka je mu samoz\u0159ejm\u011b v\u00a0pln\u00e9 v\u00fd\u0161i vr\u00e1cena. Na\u0161\u00edm c\u00edlem je nab\u00edzet z\u00e1kazn\u00edk\u016fm v\u00a0t\u00e9to slo\u017eit\u00e9 situaci co nejv\u00edce mo\u017enost\u00ed leteck\u00fdch spojen\u00ed, je v\u0161ak pochopiteln\u00e9, \u017ee se mohou vyprodat velmi rychle,\u201c uv\u00e1d\u00ed mluv\u010d\u00ed. I\u00a0v p\u0159\u00edpad\u011b cestuj\u00edc\u00edch z\u00a0Bangkoku se tak kupuj\u00edc\u00edm pen\u00edze vr\u00e1t\u00ed do 10\u00a0dn\u016f.<\/p>\n

Kdy m\u00e1 jednat cestovn\u00ed kancel\u00e1\u0159<\/p>\n

Standardn\u011b je ov\u0161em podle Chovancov\u00e9 proces rezervac\u00ed plynul\u00fd. \u201ePotvrzen\u00ed rezervace n\u00e1sleduje velmi rychle po zaplacen\u00ed a\u00a0vz\u00e1p\u011bt\u00ed z\u00e1kazn\u00edk obdr\u017e\u00ed elektronickou letenku. Vzhledem k\u00a0aktu\u00e1ln\u00edmu dramatick\u00e9mu n\u00e1r\u016fstu popt\u00e1vky po letenk\u00e1ch v\u0161ak m\u016f\u017ee doch\u00e1zet ke zpomalen\u00ed potvrzov\u00e1n\u00ed ze strany aerolinek, kter\u00e9 se sna\u017e\u00ed zvl\u00e1dat tuto n\u00e1ro\u010dnou situaci. Na\u0161e data od za\u010d\u00e1tku aktu\u00e1ln\u00edho konfliktu na Bl\u00edzk\u00e9m v\u00fdchod\u011b p\u0159esto ukazuj\u00ed, \u017ee naprost\u00e1 v\u011bt\u0161ina rezervac\u00ed je dokon\u010dena do 45\u00a0minut, p\u0159i\u010dem\u017e 75\u00a0% dokonce pod p\u011bt minut,\u201c tvrd\u00ed.<\/p>\n

Podle mluv\u010d\u00edho \u010cesk\u00e9 obchodn\u00ed inspekce (\u010cOI) Franti\u0161ka Kotrby m\u016f\u017ee spot\u0159ebitel \u017e\u00e1dat vr\u00e1cen\u00ed pen\u011bz, pokud by v\u016fbec nedo\u0161lo ke zprost\u0159edkov\u00e1n\u00ed slu\u017eby. \u201eV p\u0159\u00edpad\u011b, \u017ee byla platba provedena platebn\u00ed kartou, doporu\u010dujeme obr\u00e1tit se na vydavatele platebn\u00ed karty a\u00a0informovat se o\u00a0mo\u017enosti uplatn\u011bn\u00ed reklamace platby (tzv. chargeback). Spot\u0159ebitel se tak\u00e9 m\u016f\u017ee obr\u00e1tit v\u00a0p\u0159\u00edpad\u011b, \u017ee poskytovatel online platformy m\u00e1 s\u00eddlo v\u00a0EU, Norsku, na Islandu \u010di ve Velk\u00e9 Brit\u00e1nii, na Evropsk\u00e9 spot\u0159ebitelsk\u00e9 centrum p\u0159i \u010cOI,\u201c rad\u00ed Kotrba.<\/p>\n

V p\u0159\u00edpad\u011b, \u017ee si spot\u0159ebitel\u00e9 zakoupili z\u00e1jezd do n\u011bkter\u00fdch zasa\u017een\u00fdch zem\u00ed skrze cestovn\u00ed kancel\u00e1\u0159, je podle dTestu na kancel\u00e1\u0159\u00edch, zda se rozhodnou z\u00e1jezd v\u016fbec uskute\u010dnit, nebo ne. Pokud v\u00a0destinaci nen\u00ed bezpe\u010dno, m\u011bly by ho zru\u0161it a\u00a0z\u00e1kazn\u00edk\u016fm bu\u010f vr\u00e1tit pen\u00edze, nebo zajistit nap\u0159\u00edklad jinou dovolenou.<\/p>\n

Pokud je oblast z\u00e1jezdu konfliktem p\u0159\u00edmo zasa\u017eena, jedn\u00e1 se o\u00a0mimo\u0159\u00e1dnou a\u00a0nevyhnutelnou okolnost, kter\u00e1 m\u00e1 v\u00fdznamn\u00fd dopad na poskytov\u00e1n\u00ed z\u00e1jezdu. To znamen\u00e1, \u017ee pokud z\u00e1jezd nezru\u0161\u00ed sama cestovn\u00ed kancel\u00e1\u0159, maj\u00ed z\u00e1kazn\u00edci pr\u00e1vo od smlouvy o\u00a0z\u00e1jezdu odstoupit a\u00a0obdr\u017eet zp\u011bt pen\u00edze.<\/p>\n

Zru\u0161en\u00ed z\u00e1jezdu do oblasti, kde zv\u00fd\u0161en\u00e9 riziko nehroz\u00ed, ale z\u00e1kazn\u00edk se p\u0159esto rozhodl na m\u00edst\u011b dovolenou neuskute\u010dnit, je ov\u0161em mo\u017en\u00e9 pouze zaplacen\u00edm odstupn\u00e9ho.<\/p>\n

Pakli\u017ee cestuj\u00edc\u00ed zastihl konflikt a\u017e b\u011bhem z\u00e1jezdu, je na cestovn\u00ed kancel\u00e1\u0159i, aby zajistila opat\u0159en\u00ed pro zaji\u0161t\u011bn\u00ed bezpe\u010dnosti, nap\u0159\u00edklad evakuaci nebo bezpe\u010dn\u00e9 ubytov\u00e1n\u00ed.<\/p>\n

<\/a><\/p>\n

\u201eMimo to m\u00e1 \u00fa\u010dastn\u00edk z\u00e1jezdu pr\u00e1vo tak\u00e9 na takzvanou pomoc v\u00a0nesn\u00e1z\u00edch, zahrnuj\u00edc\u00ed nap\u0159. \u00fadaje o\u00a0zdravotn\u00edch slu\u017eb\u00e1ch \u010di n\u00e1hradn\u00ed cestovn\u00ed \u0159e\u0161en\u00ed. Pokud je \u00fa\u010dastn\u00edk z\u00e1jezdu konfliktem zasa\u017een, ale cestovn\u00ed kancel\u00e1\u0159 nep\u0159ij\u00edm\u00e1 \u017e\u00e1dn\u00e1 opat\u0159en\u00ed, pak nezb\u00fdv\u00e1, ne\u017e si zajistit alternativn\u00ed \u0159e\u0161en\u00ed vlastn\u00edmi silami a\u00a0n\u00e1sledn\u011b po\u017eadovat po po\u0159adateli z\u00e1jezdu \u00fahradu nezbytn\u00fdch n\u00e1klad\u016f. V\u00a0p\u0159\u00edpad\u011b zavin\u011bn\u00e9ho jedn\u00e1n\u00ed ze strany cestovn\u00ed kancel\u00e1\u0159e m\u016f\u017ee cestovatel \u017e\u00e1dat tak\u00e9 \u00fahradu majetkov\u00e9 \u010di nemajetkov\u00e9 \u00fajmy. Jedn\u00e1 se nap\u0159. o\u00a0situaci, kdy by po\u0159adatel v\u011bd\u011bl, \u017ee pobyt nem\u016f\u017ee b\u00fdt bezpe\u010dn\u011b realizov\u00e1n, a\u00a0p\u0159esto by cestovatele do m\u00edsta vyslal. V\u00a0ostatn\u00edch p\u0159\u00edpadech je zpravidla n\u00e1hrada \u00fajmy vylou\u010dena z\u00a0d\u016fvodu povahy mimo\u0159\u00e1dn\u00fdch okolnost\u00ed, kter\u00e9 po\u0159adatel z\u00e1jezdu nemohl ovlivnit,\u201c informuje dTest.<\/p>\n","protected":false},"excerpt":{"rendered":"Konflikt na Bl\u00edzk\u00e9m v\u00fdchod\u011b zatarasil mnoha cestuj\u00edc\u00edm cestu dom\u016f. Aerolinky v\u00a0\u0159ad\u011b asijsk\u00fdch zem\u00ed zru\u0161ily nespo\u010det let\u016f a\u00a0lid\u00e9, kte\u0159\u00ed…\n","protected":false},"author":2,"featured_media":21355,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[11],"tags":[4495,536,6267,7825,2888,10316,10315,54,1364,53,52],"class_list":["post-21354","post","type-post","status-publish","format-standard","has-post-thumbnail","category-svet","tag-blizky-vychod","tag-cestovani","tag-cestovni-kancelar","tag-konflikt-usa-izrael-iran","tag-letecka-doprava","tag-penale","tag-reklamace","tag-svet","tag-turismus","tag-world","tag-world-news"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@cz\/116211910338069656","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/21354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/comments?post=21354"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/21354\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media\/21355"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media?parent=21354"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/categories?post=21354"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/tags?post=21354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}