{"id":22735,"date":"2026-03-13T05:19:10","date_gmt":"2026-03-13T05:19:10","guid":{"rendered":"https:\/\/www.europesays.com\/cz\/22735\/"},"modified":"2026-03-13T05:19:10","modified_gmt":"2026-03-13T05:19:10","slug":"samoobsluzne-kasy-lakaji-zlodeje-retezce-nasazuji-umelou-inteligenci","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/cz\/22735\/","title":{"rendered":"Samoobslu\u017en\u00e9 kasy l\u00e1kaj\u00ed zlod\u011bje. \u0158et\u011bzce nasazuj\u00ed um\u011blou inteligenci"},"content":{"rendered":"

\u201eObecn\u011b jsme identifikovali \u010dty\u0159i nej\u010dast\u011bj\u0161\u00ed zp\u016fsoby vyu\u017e\u00edvan\u00e9 nepoctivci p\u0159i kr\u00e1de\u017e\u00edch u\u00a0samoobslu\u017en\u00fdch pokladen. U\u00a0v\u00e1\u017een\u00e9ho zbo\u017e\u00ed zkou\u0161ej\u00ed ozna\u010dovat na pokladn\u011b levn\u011bj\u0161\u00ed polo\u017eky. Dal\u0161\u00edm trikem je p\u0159elepov\u00e1n\u00ed k\u00f3d\u016f \u010di p\u0159ikl\u00e1d\u00e1n\u00ed levn\u00e9 polo\u017eky spole\u010dn\u011b s\u00a0drahou,\u201c \u0159ekl Novink\u00e1m Luk\u00e1\u0161 N\u011bm\u010d\u00edk, m\u00edstop\u0159edseda p\u0159edstavenstva spole\u010dnosti COOP.<\/p>\n

\u0158et\u011bzec m\u00e1 v\u00a0\u010cesku nejv\u011bt\u0161\u00ed s\u00ed\u0165 prodejen. Celkem jich je p\u0159es dva tis\u00edce, v\u011bt\u0161inou men\u0161\u00edho form\u00e1tu na venkov\u011b a\u00a0v men\u0161\u00edch m\u011bstech.<\/p>\n

\u201eT\u0159et\u00edm nej\u010dast\u011bji vyu\u017e\u00edvan\u00fdm zp\u016fsobem je platba jen za \u010d\u00e1st n\u00e1kupu a\u00a0n\u011bkdy zlod\u011bji placen\u00ed kartou jen p\u0159edst\u00edraj\u00ed,\u201c dodal N\u011bm\u010d\u00edk.<\/p>\n

<\/a><\/p>\n

Posledn\u00ed variant\u011b, kdy si z\u00e1kazn\u00edk odnese n\u00e1kup bez placen\u00ed, dok\u00e1\u017ee nejsn\u00e1ze zabr\u00e1nit branka, kter\u00e1 se otev\u0159e po naskenov\u00e1n\u00ed \u00fa\u010dtenky. Tu v\u00a0\u010cesku vyu\u017e\u00edvaj\u00ed n\u011bkter\u00e9 \u0159et\u011bzce, ale zdaleka ne v\u0161echny. V\u00a0COOP branky maj\u00ed v\u00a0n\u011bkter\u00fdch v\u011bt\u0161\u00edch m\u011bstsk\u00fdch prodejn\u00e1ch. V\u00a0men\u0161\u00edch pro n\u011b nen\u00ed moc m\u00edsta a\u00a0prodejce s\u00e1z\u00ed i\u00a0na to, \u017ee na venkov\u011b je prost\u0159ed\u00ed m\u00e9n\u011b anonymn\u00ed a \u201ev\u017edy je n\u011bkdo pobl\u00ed\u017e\u201c.<\/p>\n

Podle mana\u017eera je nicm\u00e9n\u011b po\u0159\u00e1d nejtypi\u010dt\u011bj\u0161\u00edm zp\u016fsobem kr\u00e1de\u017ee to, \u017ee si n\u011bkdo zbo\u017e\u00ed \u201estr\u010d\u00ed pod kab\u00e1t\u201c. <\/p>\n

Na podez\u0159el\u00e9 chov\u00e1n\u00ed dok\u00e1\u017eou upozornit kamery s\u00a0programy vyu\u017e\u00edvaj\u00edc\u00edmi um\u011blou inteligenci. Ty b\u00fdvaj\u00ed i\u00a0u pokladen a\u00a0dovedou zbo\u017e\u00ed identifikovat a\u00a0upozornit z\u00e1kazn\u00edka a\u00a0p\u0159\u00edpadn\u011b i\u00a0obsluhu na z\u00e1m\u011brnou z\u00e1m\u011bnu zbo\u017e\u00ed \u010di p\u0159elepen\u00fd k\u00f3d. <\/p>\n

Vyu\u017eit\u00ed um\u011bl\u00e9 inteligence pro rozpozn\u00e1v\u00e1n\u00ed zbo\u017e\u00ed, nap\u0159\u00edklad ovoce \u010di pe\u010diva, testuj\u00ed u\u017e n\u011bjak\u00fd \u010das i\u00a0t\u0159eba v\u00a0Albertu.<\/p>\n

Pozornost vyvolala zpr\u00e1va n\u011bmeck\u00e9ho den\u00edku Bild<\/a>, podle kter\u00e9 v\u00a0jedn\u00e9 z\u00a0prodejen Lidlu v\u00a0Berl\u00edn\u011b zak\u00e1zali \u0161kol\u00e1k\u016fm pou\u017e\u00edvat samoobslu\u017en\u00e9 pokladny, proto\u017ee se ztr\u00e1celo hlavn\u011b pe\u010divo. Lidl pro Bild nicm\u00e9n\u011b zd\u016fraznil, \u017ee neexistuje \u017e\u00e1dn\u00fd obecn\u00fd z\u00e1kaz pro konkr\u00e9tn\u00ed skupiny z\u00e1kazn\u00edk\u016f pou\u017e\u00edvat samoobslu\u017en\u00e9 kasy.<\/p>\n

D\u016fvod pro p\u0159\u00edsn\u011bj\u0161\u00ed kontroly je jasn\u00fd. Podle N\u011bmeck\u00e9 federace maloobchodu stoj\u00ed kr\u00e1de\u017ee a\u00a0nespr\u00e1vn\u00e9 transakce maloobchodn\u00ed sektor ro\u010dn\u011b p\u0159ibli\u017en\u011b t\u0159i miliardy eur, tedy 73\u00a0miliard korun.<\/p>\n

Samoobslu\u017en\u00e9 kasy tak na jedn\u00e9 stran\u011b \u0161et\u0159\u00ed obchod\u016fm n\u00e1klady na pracovn\u00ed s\u00edlu pokladn\u00edch, zato ale znamenaj\u00ed vy\u0161\u0161\u00ed ztr\u00e1ty zbo\u017e\u00ed a\u00a0nutn\u00e9 investice do technologie kontroly. <\/p>\n

V\u00a0posledn\u00edch dvou letech kv\u016fli tomu za\u010daly sni\u017eovat po\u010dty samoobslu\u017en\u00fdch pokladen n\u011bkter\u00e9 \u0159et\u011bzce hlavn\u011b v\u00a0USA nebo ve Velk\u00e9 Brit\u00e1nii. V\u00a0\u010cesku se k\u00a0tomu osloven\u00e9 \u0159et\u011bzce ale nechystaj\u00ed.<\/p>\n

\u201eSp\u00ed\u0161e naopak. Jedn\u00e1 se o\u00a0trend a\u00a0pokladny jsou pro z\u00e1kazn\u00edky p\u0159\u00ednosem. Aktu\u00e1ln\u011b m\u00e1me samoobslu\u017en\u00fdmi pokladnami vybaveny u\u017e v\u0161echny prodejny. V\u00a0sou\u010dasn\u00e9 dob\u011b je vyu\u017e\u00edv\u00e1 pr\u016fm\u011brn\u011b polovina z\u00e1kazn\u00edk\u016f. V\u00a0centrech v\u011bt\u0161\u00edch m\u011bst, kde p\u0159evl\u00e1daj\u00ed men\u0161\u00ed n\u00e1kupy, je tento pod\u00edl vy\u0161\u0161\u00ed,\u201c \u0159ekla Novink\u00e1m mluv\u010d\u00ed Lidlu Iveta Barab\u00e1\u0161ov\u00e1.<\/p>\n

Billa br\u00e1ny nechyst\u00e1<\/p>\n

\u201eBezpe\u010dnost zaji\u0161\u0165ujeme kombinac\u00ed modern\u00edch technologi\u00ed, \u0161kolen\u00ed person\u00e1lu a\u00a0p\u0159\u00edtomnost\u00ed obsluhy,\u201c dodala mluv\u010d\u00ed. Podle n\u00ed \u0161patn\u00e9 markov\u00e1n\u00ed b\u00fdv\u00e1 \u010dast\u011bji z\u00e1kazn\u00edkov\u00fdm omylem ne\u017e \u00famyslem a\u00a0v\u011bt\u0161inou se takov\u00e9 situace \u0159e\u0161\u00ed domluvou. <\/p>\n

V\u00a0Lidlu maj\u00ed br\u00e1ny, kter\u00e9 z\u00e1kazn\u00edka ze z\u00f3ny samoobslu\u017en\u00fdch pokladen pust\u00ed po naskenov\u00e1n\u00ed \u00fa\u010dtenky. Stejn\u011b tak to m\u00e1 Kaufland.<\/p>\n

\u0158et\u011bzce obecn\u011b necht\u011bj\u00ed p\u0159\u00edli\u0161 prozrazovat, co se t\u00fd\u010de vy\u010d\u00edslen\u00ed ztr\u00e1t z\u00a0kr\u00e1de\u017e\u00ed a\u00a0trik\u016f pachatel\u016f. \u201eJedn\u00e1 se o\u00a0intern\u00ed informace, kter\u00e9 v\u00e1m nem\u016f\u017eeme poskytnout,\u201c sd\u011blila mluv\u010d\u00ed Kauflandu Renata Maierl.<\/p>\n

\u00da\u010dtenku od samoobslu\u017en\u00e9 pokladny naopak nemus\u00ed ukazovat z\u00e1kazn\u00edci v\u00a0Globusu nebo Bille.<\/p>\n

\u201eO instalaci bari\u00e9r v\u00a0tuto chv\u00edli neuva\u017eujeme,\u201c \u0159ekla mluv\u010d\u00ed prodejen Billa Dana Brat\u00e1nkov\u00e1. Firma proti kr\u00e1de\u017e\u00edm pou\u017e\u00edv\u00e1 kombinaci technick\u00fdch prvk\u016f a\u00a0dohledu person\u00e1lu, tak\u00e9\u00a0testuje nov\u00e9 technologie.<\/p>\n

\u201eSamoobslu\u017en\u00e9 pokladny pl\u00e1nujeme postupn\u011b zav\u00e1d\u011bt do v\u0161ech prodejen pro ty, kdo preferuj\u00ed rychl\u00e9 a\u00a0samostatn\u00e9 odbaven\u00ed. V\u00a0n\u011bkter\u00fdch prodejn\u00e1ch nab\u00edz\u00edme tak\u00e9 varianty umo\u017e\u0148uj\u00edc\u00ed platbu v\u00a0hotovosti, zejm\u00e9na tam, kde je o\u00a0tento zp\u016fsob placen\u00ed v\u011bt\u0161\u00ed z\u00e1jem,\u201c dodala mluv\u010d\u00ed.<\/p>\n

Z\u00e1vory nebo povinn\u00e9 ukazov\u00e1n\u00ed \u00fa\u010dtenky p\u0159i odchodu ze z\u00f3ny pokladen aktu\u00e1ln\u011b nepl\u00e1nuj\u00ed ani v\u00a0prodejn\u00e1ch velkoobchodu Makro. \u201eI\u00a0my evidujeme jednotliv\u00e9 p\u0159\u00edpady nespr\u00e1vn\u00e9ho markov\u00e1n\u00ed zbo\u017e\u00ed. Ke kontrol\u00e1m vyu\u017e\u00edv\u00e1me modern\u00ed kamerov\u00e9 syst\u00e9my a\u00a0analytick\u00e9 n\u00e1stroje,\u201c dodala za Makro Nikola Formanov\u00e1. <\/p>\n

V\u00a0Makru zhruba 70\u00a0procent z\u00e1kazn\u00edk\u016f st\u00e1le preferuje n\u00e1kup p\u0159es klasick\u00e9 pokladny.<\/p>\n

<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"\u201eObecn\u011b jsme identifikovali \u010dty\u0159i nej\u010dast\u011bj\u0161\u00ed zp\u016fsoby vyu\u017e\u00edvan\u00e9 nepoctivci p\u0159i kr\u00e1de\u017e\u00edch u\u00a0samoobslu\u017en\u00fdch pokladen. U\u00a0v\u00e1\u017een\u00e9ho zbo\u017e\u00ed zkou\u0161ej\u00ed ozna\u010dovat na pokladn\u011b…\n","protected":false},"author":2,"featured_media":22736,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[67,68,4226,10902,10904,10903],"class_list":{"0":"post-22735","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-byznys","8":"tag-business","9":"tag-byznys","10":"tag-obchodni-retezce","11":"tag-pokladna","12":"tag-retezce","13":"tag-samoobsluzne-pokladny"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@cz\/116220183402871163","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/22735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/comments?post=22735"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/22735\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media\/22736"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media?parent=22735"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/categories?post=22735"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/tags?post=22735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}