{"id":49573,"date":"2026-04-09T04:10:17","date_gmt":"2026-04-09T04:10:17","guid":{"rendered":"https:\/\/www.europesays.com\/cz\/49573\/"},"modified":"2026-04-09T04:10:17","modified_gmt":"2026-04-09T04:10:17","slug":"cesky-obchodnik-celi-vymahani-150-tisic-od-allegra-stejny-problem-maji-v-polsku","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/cz\/49573\/","title":{"rendered":"\u010cesk\u00fd obchodn\u00edk \u010del\u00ed vym\u00e1h\u00e1n\u00ed 150\u00a0tis\u00edc od Allegra. Stejn\u00fd probl\u00e9m maj\u00ed v\u00a0Polsku"},"content":{"rendered":"<p class=\"c_bz\">Plze\u0148sk\u00fd podnikatel Tom\u00e1\u0161 Koldovsk\u00fd prod\u00e1val chovatelsk\u00e9 pot\u0159eby a\u00a0krmiva p\u0159es Allegro loni na ja\u0159e. Z\u00e1silky balil p\u0159esn\u011b podle ofici\u00e1ln\u00edho n\u00e1vodu dopravce DPD. \u201ePo celou dobu mi nikdo nenazna\u010dil, \u017ee by bylo cokoliv \u0161patn\u011b,\u201c uvedl. <\/p>\n<p class=\"c_bz\">Allegro je nejv\u011bt\u0161\u00ed polsk\u00e9 internetov\u00e9 tr\u017ei\u0161t\u011b, krom\u011b \u010ceska nav\u00edc p\u016fsob\u00ed tak\u00e9 na Slovensku a\u00a0v Ma\u010farsku. V\u00a0roce 2024\u00a0dos\u00e1hly tr\u017eby cel\u00e9 skupiny v\u00a0p\u0159epo\u010dtu 65\u00a0miliard korun, \u010dist\u00fd zisk \u010dinil 6,4\u00a0miliardy korun.<\/p>\n<p class=\"c_bz\">Po n\u011bkolika t\u00fddnech obchodov\u00e1n\u00ed p\u0159i\u0161el pro Koldovsk\u00e9ho \u0161ok\u00a0\u2013 platforma mu zp\u011btn\u011b na\u00fa\u010dtovala p\u0159\u00edplatky za stovky z\u00e1silek ozna\u010den\u00fdch jako \u201enestandardn\u00ed\u201c. Celkov\u00e1 \u010d\u00e1stka se vy\u0161plhala skoro na 150\u00a0tis\u00edc korun. Allegro tak\u00e9 obchodn\u00edkovi zablokovalo tr\u017ebu.<\/p>\n<p><a data-dot=\"atm-link\" target=\"_self\" href=\"https:\/\/www.novinky.cz\/clanek\/ekonomika-razie-v-sidle-allegro-policie-vtrhla-do-kancelari-ve-varsave-a-v-poznani-40564384\" class=\"c_N\" rel=\"nofollow noopener\"><img fetchpriority=\"high\" height=\"2283\" width=\"4060\" src=\"https:\/\/www.europesays.com\/cz\/wp-content\/uploads\/2026\/04\/585c.jpeg\" loading=\"eager\" decoding=\"sync\" class=\"c_t c_r\"\/><\/a><\/p>\n<p class=\"c_bz\">Jako d\u016fvod uvedlo velikost nebo nevhodn\u00e9 balen\u00ed\u00a0\u2013 z\u00e1silky byly obaleny pr\u016fhlednou f\u00f3li\u00ed. Jen\u017ee v\u00a0n\u00e1vodu DPD stoj\u00ed jasn\u011b: pr\u016fhledn\u00e1 i\u00a0nepr\u016fhledn\u00e1 f\u00f3lie je povolena, zak\u00e1z\u00e1na je pouze \u010dern\u00e1. Stejn\u011b velk\u00fd a\u00a0stejn\u011b zabalen\u00fd bal\u00edk p\u0159itom v\u00a0jin\u00fdch p\u0159\u00edpadech pro\u0161el bez probl\u00e9m\u016f. Novinky se s\u00a0dokumentac\u00ed prodejce sezn\u00e1mily.<\/p>\n<p class=\"c_bz\">Do\u00fa\u010dtov\u00e1n\u00ed nav\u00edc p\u0159i\u0161lo s\u00a0v\u00fdrazn\u00fdm zpo\u017ed\u011bn\u00edm\u00a0\u2013 t\u0159i a\u017e \u010dty\u0159i m\u011bs\u00edce pot\u00e9, co z\u00e1silky dorazily k\u00a0z\u00e1kazn\u00edk\u016fm. \u201ePokud bych\u00a0upozorn\u011bn\u00ed dostal hned, mohl jsem prodej okam\u017eit\u011b ukon\u010dit a\u00a0p\u0159edej\u00edt tak vysok\u00e9 \u0161kod\u011b,\u201c popsal Koldovsk\u00fd.<\/p>\n<p class=\"c_bz\">Odvolal se, jen\u017ee Allegro jeho reklamaci nevy\u0159\u00eddilo. M\u00edsto odpov\u011bdi za\u010daly chodit v\u00fdhru\u017en\u00e9 e-maily\u00a0\u2013 st\u0159\u00eddav\u011b p\u0159ed\u017ealobn\u00ed v\u00fdzvy a\u00a0hrozby p\u0159ed\u00e1n\u00edm agentu\u0159e Intrum, kter\u00e1 se zab\u00fdv\u00e1 vym\u00e1h\u00e1n\u00edm pohled\u00e1vek. Koldovsk\u00fd si proto vzal na pomoc advok\u00e1tn\u00ed kancel\u00e1\u0159, ta n\u00e1roky platformy odm\u00edtla a\u00a0vyzvala ji k\u00a0p\u0159edlo\u017een\u00ed d\u016fkaz\u016f. Allegro na dopis ani jeho elektronickou verzi nereagovalo.<\/p>\n<p>Antimonopoln\u00ed \u00fa\u0159ad p\u0159\u00edpad smetl<\/p>\n<p class=\"c_bz\">Stejn\u00fd probl\u00e9m \u0159e\u0161ili tak\u00e9 prodejci v\u00a0Polsku. P\u0159\u00edplatky se tam objevovaly t\u00fddny po doru\u010den\u00ed z\u00e1silek, za \u00fadajn\u00e9 p\u0159ekro\u010den\u00ed rozm\u011br\u016f nebo hmotnosti\u00a0\u2013 jen\u017ee bez protokol\u016f a\u00a0fotodokumentace. Allegro uv\u00e1d\u011blo, \u017ee se reklamace t\u00fdkaj\u00ed m\u00e9n\u011b ne\u017e jednoho promile z\u00e1silek, z\u00e1rove\u0148 ale odm\u00edtlo zve\u0159ejnit konkr\u00e9tn\u00ed \u010d\u00edsla.<\/p>\n<p class=\"c_bz\">Tamn\u00ed podnikatel\u00e9 odhaduj\u00ed, \u017ee v\u00fd\u0161e sporn\u00fdch p\u0159ir\u00e1\u017eek m\u016f\u017ee dosahovat v\u00a0p\u0159epo\u010dtu des\u00edtek a\u017e stovek milion\u016f korun ro\u010dn\u011b. P\u0159\u00edpad zam\u00ed\u0159il k\u00a0polsk\u00e9mu antimonopoln\u00edmu \u00fa\u0159adu, ten ale \u0159\u00edzen\u00ed nezah\u00e1jil s\u00a0t\u00edm, \u017ee spot\u0159ebitelsk\u00e9 p\u0159edpisy se na vztahy mezi podnikateli nevztahuj\u00ed.<\/p>\n<p class=\"c_bz\">Podle \u010desk\u00e9 pobo\u010dky Allegra firma o\u00a0probl\u00e9mu v\u00ed. \u201eAktu\u00e1ln\u011b prov\u00e1d\u00edme intern\u00ed audit t\u011bchto p\u0159\u00edpad\u016f. Kdy\u017e zjist\u00edme nesrovnalosti, situaci aktivn\u011b \u0159e\u0161\u00edme a\u00a0p\u0159\u00edpadn\u00e9 neopr\u00e1vn\u011bn\u011b na\u00fa\u010dtovan\u00e9 poplatky korigujeme,\u201c odpov\u011bd\u011bla Novink\u00e1m PR mana\u017eerka Monika Brichtov\u00e1. Kolik \u010desk\u00fdch prodejc\u016f bylo zasa\u017eeno a\u00a0zda bude Koldovsk\u00e9mu dluh odpu\u0161t\u011bn, ale jasn\u00e9 nen\u00ed.<\/p>\n<p>Kam se obr\u00e1tit o\u00a0pomoc<\/p>\n<p class=\"c_bz\">Obchodn\u00edci, kte\u0159\u00ed naraz\u00ed na podobn\u00fd probl\u00e9m, maj\u00ed podle Svazu obchodu a\u00a0cestovn\u00edho ruchu k\u00a0dispozici n\u011bkolik cest. Mohou se obr\u00e1tit na \u010ceskou obchodn\u00ed inspekci nebo Rozhod\u010d\u00ed soud p\u0159i Hospod\u00e1\u0159sk\u00e9 komo\u0159e. U\u00a0velk\u00fdch nadn\u00e1rodn\u00edch platforem p\u0159ich\u00e1z\u00ed v\u00a0\u00favahu tak\u00e9 podn\u011bt Evropsk\u00e9 komisi.<\/p>\n<p class=\"c_bz\">\u201ePov\u011bdom\u00ed o\u00a0mo\u017enostech a\u00a0podm\u00ednk\u00e1ch je mezi obchodn\u00edky n\u00edzk\u00e9 a\u00a0vymahatelnost v\u00a0praxi slab\u00e1,\u201c upozornil prezident Svazu obchodu Tom\u00e1\u0161 Prouza. \u201eCelkov\u011b je ochrana obchodn\u00edk\u016f, na rozd\u00edl od spot\u0159ebitel\u016f, v\u00a0\u010cesku syst\u00e9mov\u011b podcen\u011bna,\u201c dodal.<\/p>\n<p class=\"c_bz\">Potvrzuje to i\u00a0v\u00fdkonn\u00fd \u0159editel Asociace pro elektronickou komerci Jan Vety\u0161ka. \u201eJe t\u0159eba pe\u010dliv\u011b studovat podm\u00ednky, za jak\u00fdch na dan\u00e9m port\u00e1lu bude prodejce fungovat,\u201c rad\u00ed obchodn\u00edk\u016fm p\u0159ed vstupem na online tr\u017ei\u0161t\u011b obecn\u011b.<\/p>\n<p><a data-dot=\"atm-link\" target=\"_self\" href=\"https:\/\/www.novinky.cz\/clanek\/ekonomika-nebezpecne-zbozi-milionove-ztraty-presto-lide-objednavaji-z-temu-ve-velkem-40559496\" class=\"c_N\" rel=\"nofollow noopener\"><img height=\"2304\" width=\"4096\" src=\"https:\/\/www.europesays.com\/cz\/wp-content\/uploads\/2026\/02\/temu-balicek.jpeg\" loading=\"eager\" decoding=\"sync\" class=\"c_t c_r\"\/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Plze\u0148sk\u00fd podnikatel Tom\u00e1\u0161 Koldovsk\u00fd prod\u00e1val chovatelsk\u00e9 pot\u0159eby a\u00a0krmiva p\u0159es Allegro loni na ja\u0159e. Z\u00e1silky balil p\u0159esn\u011b podle ofici\u00e1ln\u00edho&hellip;\n","protected":false},"author":2,"featured_media":49574,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[5390,17321,17,21,16,519,18,19,22,20],"class_list":{"0":"post-49573","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-zpravy","8":"tag-allegro","9":"tag-dpd","10":"tag-headlines","11":"tag-hlavni-udalosti","12":"tag-news","13":"tag-podminky","14":"tag-top-news","15":"tag-top-stories","16":"tag-udalosti-dne","17":"tag-zpravy"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@cz\/116372794439859034","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/49573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/comments?post=49573"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/49573\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media\/49574"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media?parent=49573"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/categories?post=49573"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/tags?post=49573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}