{"id":79492,"date":"2026-05-08T13:55:09","date_gmt":"2026-05-08T13:55:09","guid":{"rendered":"https:\/\/www.europesays.com\/cz\/79492\/"},"modified":"2026-05-08T13:55:09","modified_gmt":"2026-05-08T13:55:09","slug":"levny-cesky-e-shop-skoncil-co-delat-v-pripade-vraceni-zbozi-a-reklamace","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/cz\/79492\/","title":{"rendered":"Levn\u00fd \u010desk\u00fd e-shop skon\u010dil. Co d\u011blat v p\u0159\u00edpad\u011b vr\u00e1cen\u00ed zbo\u017e\u00ed a reklamace"},"content":{"rendered":"

\u010cesk\u00fd trh s\u00a0elektronikou p\u0159ich\u00e1z\u00ed o\u00a0velk\u00e9 hr\u00e1\u010de. Aktu\u00e1ln\u011b vrchol\u00ed insolven\u010dn\u00ed bitva po loni zkrachoval\u00e9m \u0159et\u011bzci OKAY, k\u00a0tomu nyn\u00ed zam\u00ed\u0159ila do insolvence karvinsk\u00e1 spole\u010dnost ExaSoft Holding. \u201eProvoz e-shopu<\/a> byl ukon\u010den. Spole\u010dnost ExaSoft Holding a.s. podala insolven\u010dn\u00ed n\u00e1vrh a e-shop ji\u017e nep\u0159ij\u00edm\u00e1 nov\u00e9 objedn\u00e1vky,\u201c uvedla firma na sv\u00e9m webu<\/a>.<\/p>\n

Z\u00e1kazn\u00edci si je\u0161t\u011b na p\u0159elomu dubna a kv\u011btna pochvalovali rychlost vy\u0159\u00edzen\u00ed objedn\u00e1vek a p\u0159edev\u0161\u00edm konkurenceschopn\u00e9 ceny. ExaSoft byl zn\u00e1m agresivn\u00ed cenovou politikou. Te\u010f u\u017e lid\u00e9 upozor\u0148uj\u00ed na mo\u017en\u00e9 probl\u00e9my s\u00a0p\u0159\u00edpadn\u00fdm vr\u00e1cen\u00edm zbo\u017e\u00ed.<\/p>\n


\n \"\u010cesk\u00e9
\n <\/a><\/p>\n

Sama firma upozornila na zm\u011bnu. \u201eVe\u0161ker\u00e9 dal\u0161\u00ed kroky, jako uplatn\u011bn\u00ed n\u00e1rok\u016f z\u00a0vr\u00e1cen\u00ed zbo\u017e\u00ed nebo reklamac\u00ed<\/a>, je nyn\u00ed nutn\u00e9 \u0159e\u0161it v\u00fdhradn\u011b v\u00a0r\u00e1mci insolven\u010dn\u00edho \u0159\u00edzen\u00ed. Informace o\u00a0jeho pr\u016fb\u011bhu budou zve\u0159ej\u0148ov\u00e1ny v\u00a0insolven\u010dn\u00edm rejst\u0159\u00edku. D\u011bkujeme za pochopen\u00ed a omlouv\u00e1me se za vznikl\u00e9 komplikace,\u201c vzk\u00e1zali z\u00e1stupci ExaSoftu.<\/p>\n

Pozor na lh\u016ftu pohled\u00e1vky<\/p>\n

Co d\u011blat, pokud m\u00e1te zaplacenou objedn\u00e1vku? Pokud se nepoda\u0159\u00ed platbu stornovat a z\u00edskat pen\u00edze zp\u011bt p\u0159\u00edmo od banky, st\u00e1v\u00e1 se z\u00e1kazn\u00edk v\u011b\u0159itelem. V\u00a0takov\u00e9m p\u0159\u00edpad\u011b o\u00a0mo\u017en\u00e9m postupu informuje nap\u0159\u00edklad spot\u0159ebitelsk\u00e1 organizace dTest. \u201eStav insolven\u010dn\u00edho \u0159\u00edzen\u00ed si spot\u0159ebitel m\u016f\u017ee ov\u011b\u0159it zdarma na webov\u00fdch str\u00e1nk\u00e1ch insolven\u010dn\u00edho rejst\u0159\u00edku isir.justice.cz<\/a>,\u201c rad\u00ed organizace.<\/p>\n

D\u016fle\u017eit\u00e9 je hl\u00eddat si lh\u016ftu k\u00a0p\u0159ihl\u00e1\u0161en\u00ed pohled\u00e1vek. Soud ji vyhla\u0161uje v\u00a0rozhodnut\u00ed o\u00a0\u00fapadku a jakoukoli pohled\u00e1vku p\u0159ihl\u00e1\u0161enou po term\u00ednu usnesen\u00edm odm\u00edtne. \u00da\u0159edn\u00ed formul\u00e1\u0159 je ke sta\u017een\u00ed na Port\u00e1lu justice i\u00a0v\u00a0insolven\u010dn\u00edm rejst\u0159\u00edku.<\/p>\n


\n \"Ilustra\u010dn\u00ed
\n <\/a><\/p>\n

Kdo lh\u016ftu zme\u0161k\u00e1, m\u00e1 je\u0161t\u011b teoretickou \u0161anci, proto\u017ee pohled\u00e1vka \u00fapln\u011b nezanik\u00e1. Podle dTestu je v\u00a0takov\u00e9m p\u0159\u00edpad\u011b nutn\u00e9 kontaktovat p\u0159\u00edmo insolven\u010dn\u00edho spr\u00e1vce, jeho\u017e jm\u00e9no a kontaktn\u00ed \u00fadaje jsou uvedeny u\u00a0dan\u00e9 spisov\u00e9 zna\u010dky v\u00a0rejst\u0159\u00edku.<\/p>\n

Probl\u00e9my s\u00a0financov\u00e1n\u00edm i\u00a0st\u00edn minulosti<\/p>\n

Specializovan\u00e9 servery u\u017e d\u0159\u00edve zmi\u0148ovaly prohlubuj\u00edc\u00ed se probl\u00e9my s\u00a0financov\u00e1n\u00edm, pokles tr\u017eeb a sni\u017eov\u00e1n\u00ed stavu zam\u011bstnanc\u016f.<\/p>\n

Podle Hospod\u00e1\u0159sk\u00fdch novin dr\u017eel v\u011bt\u0161inov\u00fd pod\u00edl (p\u0159es 80\u00a0procent) v\u00a0obchodu Martin Ficek.\u00a0\u201eJeho jm\u00e9no se v\u00a0m\u00e9di\u00edch objevilo v\u00a0roce 2019\u00a0v\u00a0souvislosti s\u00a0podez\u0159en\u00edm z\u00a0pran\u00ed pen\u011bz p\u0159es p\u0159edra\u017eenou reklamu,\u201c uvedl server HN.cz<\/a>. V\u00a0kauze kr\u00e1cen\u00ed dan\u011b padla podle Ekonomick\u00e9ho den\u00edku<\/a> obvin\u011bn\u00ed jak u\u00a0Ficka, tak u\u00a0samotn\u00e9 firmy ExaSoft Czech.<\/p>\n

Tlak z\u00a0Asie drt\u00ed tradi\u010dn\u00ed prodejce<\/p>\n

ExaSoft a p\u0159ed n\u00edm OKAY skon\u010dily v\u00a0dob\u011b masivn\u00edho tlaku \u010d\u00ednsk\u00fdch on-line tr\u017ei\u0161\u0165<\/a> na \u010desk\u00fd maloobchod. A\u010dkoliv pod\u00edl insolvenc\u00ed v\u00a0maloobchodu v\u00a0\u010cesku meziro\u010dn\u011b m\u00edrn\u011b klesl (ze 13,2\u00a0na 12\u00a0procent), sektor \u010del\u00ed agresivn\u00ed konkurenci asijsk\u00fdch platforem, kter\u00e9 naru\u0161uj\u00ed tradi\u010dn\u00ed obchodn\u00ed modely. Nejv\u011bt\u0161\u00ed lo\u0148sk\u00e1 insolvence se t\u00fdkala spole\u010dnosti OK 2025 (p\u0159ejmenovan\u00fd \u0159et\u011bzec OKAY).<\/p>\n

Podle Martina Proch\u00e1zky ze spole\u010dnosti Coface bude leto\u0161n\u00ed rok pro mnoho firem zkou\u0161kou \u017eivotaschopnosti. Experti o\u010dek\u00e1vaj\u00ed, \u017ee se rizika platebn\u00ed neschopnosti d\u00e1le prohloub\u00ed.\u00a0\u201eNov\u00fd energetick\u00fd \u0161ok zat\u00ed\u017e\u00ed dom\u00e1cnosti i\u00a0podniky. R\u016fst cen ropy a plynu zvy\u0161uje vstupn\u00ed n\u00e1klady a sni\u017euje mar\u017ee. Firmy se mus\u00ed rozhodovat, zda n\u00e1klady absorbovat, nebo je p\u0159en\u00e9st na z\u00e1kazn\u00edky v\u00a0prost\u0159ed\u00ed oslaben\u00e9 popt\u00e1vky,\u201c vysv\u011btlil Proch\u00e1zka.<\/p>\n


\n \"Z\u00e1kaz
\n <\/a><\/p>\n

Podle n\u011bj by mohly insolvence letos dos\u00e1hnout sv\u00e9ho vrcholu. P\u0159itom nap\u0159\u00edklad \u010desk\u00fd trh s\u00a0on-line nakupov\u00e1n\u00edm loni podle dat Heureka Group a Asociace pro elektronickou komerci (APEK) vzrostl o\u00a0v\u00edce ne\u017e 6\u00a0procent.<\/p>\n

Na celkov\u00e9m obratu e-commerce se sice st\u00e1le nejv\u00fdrazn\u011bji pod\u00edl\u00ed kategorie elektroniky, tento segment v\u0161ak jako jeden z\u00a0m\u00e1la meziro\u010dn\u011b m\u00edrn\u011b kles\u00e1 (o\u00a01,85\u00a0procentn\u00edho bodu). \u201e\u010cesk\u00e1 e-commerce potvrzuje svou kvalitu, ale nesm\u00edme zav\u00edrat o\u010di p\u0159ed masivn\u00edm n\u00e1stupem asijsk\u00fdch tr\u017ei\u0161\u0165, kter\u00e1 \u010dasto nerespektuj\u00ed evropsk\u00e1 pravidla pro bezpe\u010dnost \u010di ekologii,\u201c upozornil v\u00fdkonn\u00fd \u0159editel APEK Jan Vety\u0161ka s\u00a0t\u00edm, \u017ee pro zdrav\u00fd v\u00fdvoj trhu je kl\u00ed\u010dov\u00e9 vym\u00e1h\u00e1n\u00ed f\u00e9rov\u00fdch pravidel pro v\u0161echny\u00a0hr\u00e1\u010de.<\/p>\n","protected":false},"excerpt":{"rendered":"\u010cesk\u00fd trh s\u00a0elektronikou p\u0159ich\u00e1z\u00ed o\u00a0velk\u00e9 hr\u00e1\u010de. Aktu\u00e1ln\u011b vrchol\u00ed insolven\u010dn\u00ed bitva po loni zkrachoval\u00e9m \u0159et\u011bzci OKAY, k\u00a0tomu nyn\u00ed zam\u00ed\u0159ila…\n","protected":false},"author":2,"featured_media":415,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[67,68],"class_list":{"0":"post-79492","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-byznys","8":"tag-business","9":"tag-byznys"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@cz\/116539301893159188","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/79492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/comments?post=79492"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/posts\/79492\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media\/415"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/media?parent=79492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/categories?post=79492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/cz\/wp-json\/wp\/v2\/tags?post=79492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}