{"id":1011809,"date":"2026-05-11T21:36:22","date_gmt":"2026-05-11T21:36:22","guid":{"rendered":"https:\/\/www.europesays.com\/de\/1011809\/"},"modified":"2026-05-11T21:36:22","modified_gmt":"2026-05-11T21:36:22","slug":"zwischen-franchise-optiker-und-chatbot-rentner-enttaeuscht-ueber-fehlende-antwort-nachrichten-aus-waiblingen","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/de\/1011809\/","title":{"rendered":"Zwischen Franchise-Optiker und Chatbot: Rentner entt\u00e4uscht \u00fcber fehlende Antwort &#8211; Nachrichten aus Waiblingen"},"content":{"rendered":"<p><strong>Waiblingen\/Remshalden.<\/strong> Seit Monaten schl\u00e4gt sich Herbert Otterbein mit dem Kundenservice eines gro\u00dfen Brillen-Discounters herum. Nach dem Kauf von zwei Brillen in einer Franchise-Filiale in Waiblingen  stellte der Rentner &#8211; wohl zu sp\u00e4t &#8211; fest, dass sich seine Sehf\u00e4higkeit weiter verschlechtert hatte. Die Brillen wollte er zur\u00fcckgeben. Doch obwohl er mit dem Chatbot des Brillen-Unternehmens viele Nachrichten ausgetauscht hat, hat er noch keine definitive Aussage<\/p>\n","protected":false},"excerpt":{"rendered":"Waiblingen\/Remshalden. Seit Monaten schl\u00e4gt sich Herbert Otterbein mit dem Kundenservice eines gro\u00dfen Brillen-Discounters herum. Nach dem Kauf von&hellip;\n","protected":false},"author":2,"featured_media":1011810,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1830],"tags":[1634,3076,217882,9315,12296,3364,29,50241,30,217883,18434,1229,11037,217884,54071,24094,46987,1441,217885,21723,9887],"class_list":{"0":"post-1011809","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-stuttgart","8":"tag-baden-wuerttemberg","9":"tag-brillen","10":"tag-brillen-de","11":"tag-chat","12":"tag-chatbot","13":"tag-de","14":"tag-deutschland","15":"tag-franchise","16":"tag-germany","17":"tag-jlk-promo4you","18":"tag-kontakt","19":"tag-kritik","20":"tag-kundenservice","21":"tag-lizenznehmer","22":"tag-optiker","23":"tag-remshalden","24":"tag-remspark","25":"tag-stuttgart","26":"tag-supervista","27":"tag-telefonnummer","28":"tag-waiblingen"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@de\/116558101732300267","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/de\/wp-json\/wp\/v2\/posts\/1011809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/de\/wp-json\/wp\/v2\/comments?post=1011809"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/de\/wp-json\/wp\/v2\/posts\/1011809\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/de\/wp-json\/wp\/v2\/media\/1011810"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/de\/wp-json\/wp\/v2\/media?parent=1011809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/de\/wp-json\/wp\/v2\/categories?post=1011809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/de\/wp-json\/wp\/v2\/tags?post=1011809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}