{"id":34838,"date":"2026-03-07T12:04:22","date_gmt":"2026-03-07T12:04:22","guid":{"rendered":"https:\/\/www.europesays.com\/dk\/34838\/"},"modified":"2026-03-07T12:04:22","modified_gmt":"2026-03-07T12:04:22","slug":"retailers-claim-food-prices-will-rise-after-being-shut-out-of-20-year-freight-deal","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/dk\/34838\/","title":{"rendered":"Retailers claim food prices will rise after being \u2018shut out\u2019 of 20-year freight deal"},"content":{"rendered":"<p>Retailers have criticised the government for excluding them from the process that awarded DFDS a 20-year freight contract to supply the island \u2013 warning that poor communication, rising shipping costs and cancelled sailings are pushing up prices for consumers.<\/p>\n<p>At a Scrutiny hearing this morning, representatives from the Chamber of Commerce, the Channel Islands Co-operative, Sandpiper, Alliance and Morrison\u2019s said they had \u201czero involvement\u201d in the tender process that saw DFDS replace Condor as the island\u2019s freight operator in late March.<\/p>\n<p>Mark Cox, CEO of the Channel Islands Co-operative, described the lack of consultation as \u201cdisappointing\u201d \u2013\u00a0adding that Guernsey had invited retailers to take part in discussions before it chose to continue working with Condor. <\/p>\n<p><img loading=\"lazy\" data-recalc-dims=\"1\" decoding=\"async\" width=\"780\" height=\"430\" data-attachment-id=\"335067\" data-permalink=\"https:\/\/www.bailiwickexpress.com\/news\/retailers-claim-food-prices-will-rise-after-being-shut-out-of-20-year-freight-deal\/attachment\/screenshot-2025-10-13-at-11-07-38\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.bailiwickexpress.com\/wp-content\/uploads\/2025\/10\/Screenshot-2025-10-13-at-11.07.38-scaled.png?fit=2560%2C1412&amp;quality=80&amp;ssl=1\" data-orig-size=\"2560,1412\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Screenshot 2025-10-13 at 11.07.38\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/www.bailiwickexpress.com\/wp-content\/uploads\/2025\/10\/Screenshot-2025-10-13-at-11.07.38-scaled.png?fit=300%2C165&amp;quality=80&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/www.bailiwickexpress.com\/wp-content\/uploads\/2025\/10\/Screenshot-2025-10-13-at-11.07.38-scaled.png?fit=780%2C430&amp;quality=80&amp;ssl=1\" src=\"https:\/\/www.europesays.com\/dk\/wp-content\/uploads\/2026\/03\/Screenshot-2025-10-13-at-11.07.38.png\" alt=\"\" class=\"wp-image-335067\"  \/>Representatives from the Chamber of Commerce, the Channel Islands Co-operative, Sandpiper, Alliance and Morrison\u2019s met the Economic and International Affairs Scrutiny panel this morning. <\/p>\n<p>\u201cJersey was a lot more silent,\u201d he added.\u00a0<\/p>\n<p>Retailers also told the Economic and International Affairs Scrutiny panel that the decision for Jersey and Guernsey to have separate operators had increased costs and logistical challenges.<\/p>\n<p>Mr Cox said: \u201cWhereas before, you had a seamless piece and you could move the volume between the islands, now I can\u2019t ship the stock between Jersey and Guernsey anymore. The cost of that has increased 40% because it has to go via the UK.\u201d<\/p>\n<p>Morrison\u2019s operations director Andrew Holmes said that DFDS\u2019s reliability remained a \u201cbig question\u201d \u2013\u00a0warning Condor had more experience operating into Jersey ports.\u00a0<\/p>\n<p>\u201cIt doesn\u2019t give us any confidence for when the weather gets worse,\u201d he said. <\/p>\n<p>Mr Cox warned that the MV Arrow, the 122-metre vessel used for the Portsmouth-Jersey route, \u201ccan\u2019t cope in unseasonal weather\u201d \u2013 adding that Co-op had already logged around ten freight cancellations to Jersey compared with just two to Guernsey.<\/p>\n<p>Retailers also raised concerns about inconsistent departure times from Portsmouth, which they said disrupted staffing and delivery schedules.\u00a0<\/p>\n<p>\u201cIt can vary on a daily basis, much more than what Condor would have done previously,\u201d Mr Cox said. \u201cYou can have three or four hours\u2019 difference depending on what time that vessel left the night before.\u201d<\/p>\n<p>Mr Holmes said Morrison\u2019s frozen products were regularly left behind on UK docks, while Alliance operations director Kieran Poole described the situation as \u201cextremely challenging\u201d.<\/p>\n<p>Businesses also criticised the government\u2019s decision to introduce a flat-rate freight charge, which replaced the volume-based discounts previously available to major importers. <\/p>\n<p><a href=\"https:\/\/www.bailiwickexpress.com\/news\/dfds-hopes-flat-rate-freight-pricing-will-encourage-more-competitive-market\/\" rel=\"nofollow noopener\" target=\"_blank\">The government argued the change would create a more transparent and competitive market,<\/a> but retailers said it had done the opposite.<\/p>\n<p>\u201cWe\u2019ve pulled one lever to say we will have a flat-rate card to increase competition when there is no space for competition,\u201d Mr Cox said. \u201cThere is nobody capable of holding and handling fresh food other than Ferryspeed. It won\u2019t increase competition in the short term whatsoever.\u201d<\/p>\n<p>Retailers also rejected <a href=\"https:\/\/www.bailiwickexpress.com\/news\/leading-retailer-launches-scathing-attack-on-gov-over-freight-charges\/\" rel=\"nofollow noopener\" target=\"_blank\">previous claims <\/a>from the government that the new system would add only 0.4% to food prices. <\/p>\n<p>Mr Holmes said:  \u201cIn terms of the additional cost on food retail prices, we\u2019re looking at potentially another 1.2% on top of inflation.\u201d\u00a0<\/p>\n<p>Another concern raised was the retrospective application of port and freight facility charges, which businesses said had not been budgeted for \u2013 with Morrison\u2019s reporting a 6.1% freight increase between January and June 2025. <\/p>\n<p>Mr Holmes said: \u201cNow we\u2019re going to have to start to look for another \u00a3300,000 to \u00a3400,000 within our budget to deliver the baseline profit for the business. <\/p>\n<p>\u201cIt\u2019s going to be a very challenging situation to be able to find that money.\u201d<\/p>\n<p>All representatives agreed that communication from both DFDS and the government had been poor. <\/p>\n<p>\u201cWe were provided schedules well after the fact,\u201d Mr Cox said. \u201cEach time disruption happens, it incurs additional costs to every one of our businesses, whether that be increased waste or overtime for colleagues.\u201d<\/p>\n<p>Retailers, however, welcomed news that a redacted version of the<a href=\"https:\/\/www.bailiwickexpress.com\/news\/appropriately-redacted-version-of-dfds-contract-to-be-published\/\" rel=\"nofollow noopener\" target=\"_blank\"> DFDS concession agreement<\/a> is due to be published this month.<\/p>\n<p>Ministerial response:<\/p>\n<p>In a response issued on Tuesday afternoon, Economic Development Minister Kirsten Morel said: \u201dThe ferry tender process was conducted in full accordance with Jersey\u2019s public procurement framework and subject to rigorous, independent evaluation. Ministers were fully briefed, and the decision to appoint\u00a0DFDS\u00a0as preferred bidder was taken collectively and unanimously by the Council of Ministers after careful consideration of all the evidence.<\/p>\n<p>\u201cI understand that some retailers would have liked to have been more involved, but it would not have been appropriate for commercial operators or end users to participate in a live tender process. Doing so would have compromised both fairness and confidentiality. All stakeholders are now being engaged as part of the implementation phase, and the Government is committed to maintaining open and constructive dialogue.<\/p>\n<p>\u201cThe move to a flat-rate freight charge was designed to make the market fairer and more competitive. Under the previous volume-based system, we believe that some freight forwarders benefitted from rates which were half those paid by others. That structure effectively shut out competition. The new system ensures operators can competes on equal terms.<\/p>\n<p>\u201cIt is also important to note that only around 40 per cent of total freight costs relate to shipping. The remainder reflects charges within the freight forwarding sector, which are not set by the Government or\u00a0DFDS. It appears that some of the increases being passed to retailers come from elsewhere in the supply chain.<\/p>\n<p>\u201cThe Government remains confident in the integrity of the tender process and does not believe that a public inquiry is necessary. We will continue to monitor performance closely and work closely with industry partners to ensure that Jersey\u2019s freight operations remain reliable, efficient and competitive for the long term.\u201d<\/p>\n<p>\n\tRelated<\/p>\n","protected":false},"excerpt":{"rendered":"Retailers have criticised the government for excluding them from the process that awarded DFDS a 20-year freight contract&hellip;\n","protected":false},"author":2,"featured_media":34839,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6052],"tags":[6057,6245,4858],"class_list":{"0":"post-34838","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-dfds","8":"tag-dfds","9":"tag-expresso-jsy","10":"tag-freight"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@dk\/116187802172701215","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/dk\/wp-json\/wp\/v2\/posts\/34838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/dk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/dk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/dk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/dk\/wp-json\/wp\/v2\/comments?post=34838"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/dk\/wp-json\/wp\/v2\/posts\/34838\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/dk\/wp-json\/wp\/v2\/media\/34839"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/dk\/wp-json\/wp\/v2\/media?parent=34838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/dk\/wp-json\/wp\/v2\/categories?post=34838"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/dk\/wp-json\/wp\/v2\/tags?post=34838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}