{"id":2783,"date":"2025-09-23T10:21:07","date_gmt":"2025-09-23T10:21:07","guid":{"rendered":"https:\/\/www.europesays.com\/ee\/2783\/"},"modified":"2025-09-23T10:21:07","modified_gmt":"2025-09-23T10:21:07","slug":"klientide-hinnangul-on-elisa-teenusest-keeruline-loobuda-ettevote-lepingu-lopetamine-vajab-tapsemat-selgitust","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ee\/2783\/","title":{"rendered":"Klientide hinnangul on Elisa teenusest keeruline loobuda. Ettev\u00f5te: lepingu l\u00f5petamine vajab t\u00e4psemat selgitust"},"content":{"rendered":"<p>\u201eElan L\u00e4\u00e4ne-Virumaal, kuid ei saa kohalikus Rakvere esinduses lepingut l\u00f5petada. Selleks peaksin s\u00f5itma Tallinnasse,\u201c \u00fctleb \u00fcks Elisa klient. Samas seisus on tema s\u00f5nul paljude teiste maakondade elanikud, kes kohalikus esinduses lepingut l\u00f5petada ei saa.<\/p>\n<p>Elisa ise suunab kodulehel kliente lepingut l\u00f5petama iseteenindusse. \u201eMis kasu sellest on, kui k\u00f5igepealt pean suhtlema vestlusrobot Annikaga, kes kohe \u00fcldse ei taha lepingu l\u00f5petamise soovist aru saada,\u201c pahandab l\u00e4\u00e4nevirumaalane. \u201eL\u00f5puks lubatakse tagasi helistada, kuid selleks v\u00f5ib kuluda mitu p\u00e4eva,\u201c lisab ta ja toob esile veel \u00fche aspekti: mida peavad tegema vanemad inimesed, kes kasutavad Elisat n\u00e4iteks helistamiseks v\u00f5i televisiooni vaatamiseks, kuid internetti ei kasuta? \u201eSuuname 90-aastase vanapapi, kes pole arvutit l\u00e4hedalt n\u00e4inudki, ka Annikaga suhtlema?\u201c k\u00fcsib ta irooniliselt.<\/p>\n<p>Oled juba tellija?  Logi sisse <\/p>\n<p>       <a href=\"https:\/\/arileht.delfi.ee\/artikkel\/120403995\/klientide-hinnangul-on-elisa-teenusest-loobumine-keeruline-ettevote-lepingu-lopetamine-vajab-tapsemat-selgitust\/kommentaarid\" class=\"article-body-bottom__comment article-body-bottom__comment--write button button--primary button--size-auto\" rel=\"nofollow noopener\" target=\"_blank\"><br \/>\n        Kommenteeri<br \/>\n       <\/a> <a href=\"https:\/\/arileht.delfi.ee\/artikkel\/120403995\/klientide-hinnangul-on-elisa-teenusest-loobumine-keeruline-ettevote-lepingu-lopetamine-vajab-tapsemat-selgitust\/kommentaarid\" class=\"article-body-bottom__comment article-body-bottom__comment--read button button--size-auto\" rel=\"nofollow noopener\" target=\"_blank\"><br \/>\n        Loe kommentaare (83) <\/a>  <\/p>\n","protected":false},"excerpt":{"rendered":"\u201eElan L\u00e4\u00e4ne-Virumaal, kuid ei saa kohalikus Rakvere esinduses lepingut l\u00f5petada. Selleks peaksin s\u00f5itma Tallinnasse,\u201c \u00fctleb \u00fcks Elisa klient.&hellip;\n","protected":false},"author":2,"featured_media":2784,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[131,130,37,33,35,2717,34,36],"class_list":{"0":"post-2783","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ari","8":"tag-ari","9":"tag-business","10":"tag-ee","11":"tag-eesti","12":"tag-eesti-keel","13":"tag-elisa","14":"tag-estonia","15":"tag-estonian"},"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts\/2783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/comments?post=2783"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts\/2783\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/media\/2784"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/media?parent=2783"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/categories?post=2783"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/tags?post=2783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}