{"id":40597,"date":"2025-11-12T08:52:18","date_gmt":"2025-11-12T08:52:18","guid":{"rendered":"https:\/\/www.europesays.com\/ee\/40597\/"},"modified":"2025-11-12T08:52:18","modified_gmt":"2025-11-12T08:52:18","slug":"kas-e-poe-toodet-saab-tagastada-kui-see-on-juba-avatud","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ee\/40597\/","title":{"rendered":"kas e-poe toodet saab tagastada, kui see on juba avatud?"},"content":{"rendered":"<p>Tarbija tellis 17. juunil 2025 veebipoest Saarlander.eu mootorvoodi kattemadratsi l\u00f5hikuga lina, mille tellimus vormistati l\u00e4bi Google\u2019i otsingutulemustest suunatud lingi. Kui pakk aga kuuaega hiljem, 18. juulil, kohale j\u00f5udis, selgus aga, et tegemist oli tavalise kummilinaga mitte l\u00f5hikuga.<\/p>\n<p>Tarbija teavitas 26. juulil kauplejat, et sai vale toote. Ta selgitas, et ei kontrollinud eraldi tellimuse numbrit, kuna eeldas, et Google\u2019i kaudu j\u00f5udis ta \u00f5ige tooteni. Tarbija avas kilepakendi, veendus sisu vastavuses ning pani lina seej\u00e4rel samasse pakendisse tagasi. Tema s\u00f5nul toode ei m\u00e4\u00e4rdunud ega puutunud kokku pindadega ning tagastati samas seisukorras, nagu see oli saabudes.<\/p>\n<p>Tarbija s\u00f5nul keeldus kaupleja raha tagastamast, v\u00e4ites, et toode ei ole enam algses seisukorras ning ettev\u00f5te pakkus h\u00fcvitist vaid 45 protsendi ulatuses ning ei soovinud alguses h\u00fcvitada ka postikulu. Samuti ei pakutud v\u00e4lja v\u00f5imalust \u00f5ige toote vastu vahetamiseks.<\/p>\n<p>H\u00fcgieenitoodet saab tagastada originaalpakendis<\/p>\n<p>Kaupleja p\u00f5hjendas keeldumist sellega, et tegemist on h\u00fcgieenitootega, mida saab tagastada vaid juhul, kui see on originaalpakendis ja avamata.<\/p>\n<p>Ettev\u00f5tte s\u00f5nul oli pakend avatud ja m\u00e4\u00e4rdunud ning lina ei olnud enam m\u00fc\u00fcgik\u00f5lblik. Kaupleja lisas fotosid, millel v\u00e4idetavalt on n\u00e4ha, et toode ei olnud sile ning liimiriba pakendil oli m\u00e4\u00e4rdunud.<\/p>\n<p>Komisjon: tarbijal oli \u00f5igus tellitut kontrollida<\/p>\n<p>Tarbijakaitse ja Tehnilise J\u00e4relevalve Ameti tarbijavaidluste komisjon leidis, et tarbijal oli \u00f5igus e-poest ostetud tootest lepinguliselt taganeda ja saada ostusumma tagasi t\u00e4ies ulatuses. Kaupleja peab tagastama ostjale toote maksumuse koos saatmiskuluga summas 51,77 eurot.<\/p>\n","protected":false},"excerpt":{"rendered":"Tarbija tellis 17. juunil 2025 veebipoest Saarlander.eu mootorvoodi kattemadratsi l\u00f5hikuga lina, mille tellimus vormistati l\u00e4bi Google\u2019i otsingutulemustest suunatud&hellip;\n","protected":false},"author":2,"featured_media":40598,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[131,130,9276,37,33,35,34,36,20456,20455,20453,20454],"class_list":{"0":"post-40597","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ari","8":"tag-ari","9":"tag-business","10":"tag-e-kaubandus","11":"tag-ee","12":"tag-eesti","13":"tag-eesti-keel","14":"tag-estonia","15":"tag-estonian","16":"tag-komisjon","17":"tag-moistlik-proovimine","18":"tag-tagastamine","19":"tag-tarbijavaidlus"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ee\/115535881622067616","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts\/40597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/comments?post=40597"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts\/40597\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/media\/40598"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/media?parent=40597"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/categories?post=40597"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/tags?post=40597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}