{"id":55587,"date":"2025-12-02T19:55:08","date_gmt":"2025-12-02T19:55:08","guid":{"rendered":"https:\/\/www.europesays.com\/ee\/55587\/"},"modified":"2025-12-02T19:55:08","modified_gmt":"2025-12-02T19:55:08","slug":"klient-avastas-et-arvuti-malu-ei-vasta-tegelikkusele-ja-noudis-raha-tagasi-mis-otsuse-tegi-tarbijavaidluste-komisjon","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ee\/55587\/","title":{"rendered":"Klient avastas, et arvuti m\u00e4lu ei vasta tegelikkusele ja n\u00f5udis raha tagasi. Mis otsuse tegi tarbijavaidluste komisjon?"},"content":{"rendered":"<p>Tarbija ostis 25. septembril Klickist s\u00fclearvuti Lenovo IdeaPad Slim 5 15ARP10 hinnaga 947,99 eurot. Viis p\u00e4eva hiljem, 30. septembril, esitas ta kauplejale m\u00fc\u00fcgilepingust taganemise avalduse ja toimetas s\u00fclearvuti tagasi.<\/p>\n<p>Tarbija p\u00f5hjendas taganemist sellega, et lubatud oli, et s\u00fclearvutil on 32 GB RAM-m\u00e4lu, ent tegelikult sai ta kasutada vaid 27,3 GB. Lisaks m\u00e4rkis tarbija, et YouTube\u2019ist muusika kuulamisel ilmnesid heli kl\u00f5psimise probleemid.<\/p>\n<p>Klick ei n\u00f5ustunud tarbija sooviga lepingust taganeda. Kaupleja v\u00e4itel ei ole nimetatud puudusi tuvastatud: arvuti t\u00f6\u00f6tab nii, nagu reklaamitud, heli on korras ja m\u00e4lu maht vastab spetsifikatsioonile 32 GB, millest kasutajale on s\u00fcsteemi ja taustaprotsesside t\u00f5ttu saadaval ligikaudu 27 GB.<\/p>\n<p>Seet\u00f5ttu leiab Klick, et tarbija n\u00f5ue m\u00fc\u00fcgilepingust taganeda ei ole p\u00f5hjendatud.<\/p>\n<p>Tarbijavaidluste komisjon: tarbija n\u00f5ue ei ole p\u00f5hjendatud<\/p>\n<p>Tarbijavaidluste komisjoni andmetel s\u00f5lmisid tarbija ja kaupleja tarbijalem\u00fc\u00fcgi lepingu s\u00fclearvuti Lenovo IdeaPad Slim 5 ostmiseks. Tarbijalem\u00fc\u00fcgil peab asi vastama lepingutingimustele <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.riigiteataja.ee\/akt\/961235?leiaKehtiv#para217b1lg1\">v\u00f5la\u00f5igusseaduse (V\u00d5S) \u00a7 217\u00b9 l\u00f5ikele 1<\/a>.<\/p>\n<p>Kui ostetud asi ei vasta lepingutingimustele, v\u00f5ib ostja esitada m\u00fc\u00fcjale n\u00f5ude t\u00e4ita tarbijalem\u00fc\u00fcgi lepingut ja n\u00f5uda m\u00fc\u00fcjalt asja parandamist v\u00f5i asendamist (<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.riigiteataja.ee\/akt\/961235?leiaKehtiv#para222lg1\">V\u00d5S \u00a7 222 lg 1<\/a>). Tarbija v\u00e4itel esines s\u00fclearvutil vigu, mist\u00f5ttu ta soovis m\u00fc\u00fcgilepingust taganeda ja saada tagasi 947,99 eurot.<\/p>\n<p>Tarbija v\u00e4itis, et kogu s\u00fclearvuti m\u00e4lu 32 GB ei olnud t\u00e4ielikult tema kasutada, vaid tegelikult sai ta kasutada vaid 27,3 GB. Lisaks m\u00e4rkis tarbija, et arvuti heli tekitas YouTube\u2019i muusika kuulamisel kl\u00f5psimisprobleeme.<\/p>\n","protected":false},"excerpt":{"rendered":"Tarbija ostis 25. septembril Klickist s\u00fclearvuti Lenovo IdeaPad Slim 5 15ARP10 hinnaga 947,99 eurot. Viis p\u00e4eva hiljem, 30.&hellip;\n","protected":false},"author":2,"featured_media":55588,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[14],"tags":[28293,131,130,37,33,35,34,36,28294,28291,28292,28290,28289,28295,12847],"class_list":["post-55587","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ari","tag-32-gb-ram-malu","tag-ari","tag-business","tag-ee","tag-eesti","tag-eesti-keel","tag-estonia","tag-estonian","tag-heli-probleemid","tag-klick","tag-lenovo-ideapad-slim-5","tag-muugileping","tag-ostetud-sulearvuti","tag-taganemisoigus","tag-tarbijavaidluste-komisjon"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ee\/115651734680996538","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts\/55587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/comments?post=55587"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts\/55587\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/media\/55588"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/media?parent=55587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/categories?post=55587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/tags?post=55587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}