{"id":79943,"date":"2026-01-07T12:10:06","date_gmt":"2026-01-07T12:10:06","guid":{"rendered":"https:\/\/www.europesays.com\/ee\/79943\/"},"modified":"2026-01-07T12:10:06","modified_gmt":"2026-01-07T12:10:06","slug":"pettuste-hirm-sundis-teliat-muutma-telefoni-teel-isikutuvastuse-korda","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ee\/79943\/","title":{"rendered":"Pettuste hirm sundis Teliat muutma telefoni teel isikutuvastuse korda"},"content":{"rendered":"<p>Hiljuti sattus Telia klient ettev\u00f5tte klienditeenindusega suheldes vastuolulisse olukorda. Klient kasutas operaatori pakutavat \u201ehelista mulle tagasi\u201c teenust. Kui teenindaja kokkulepitud ajal helistas, paluti kliendil lepingute vaatamiseks ja isiku tuvastamiseks sisestada <a rel=\"noopener nofollow\" target=\"_blank\" href=\"https:\/\/www.delfi.ee\/teema\/76151643\/smart-id\" tag-id=\"76151643\">Smart-ID<\/a> PIN1 kood.<\/p>\n<p>Klient keeldus sellest, viidates \u00fcldistele turvareeglitele, mis hoiatavad telefoni teel PIN-koodide sisestamise eest sissetulevate <a rel=\"noopener nofollow\" target=\"_blank\" href=\"https:\/\/www.delfi.ee\/teema\/38573815\/kone\" tag-id=\"38573815\">k\u00f5nede<\/a> ajal. Seepeale teatas teenindaja, et klienti ei olegi v\u00f5imalik telefoni teel teisiti teenindada ning alternatiiviks on minna esindusse. Telia \u00fchendusteenuste osakonna juht Evelin Neerot \u00fctleb, et kui Telia konsultant palus kliendil hoolimata kehtivatest uutest reeglitest siiski PIN-koodi sisestada, oli tegemist eksitusega. \u201ePalume selle p\u00e4rast vabandust,\u201c \u00fctles Neerot.<\/p>\n<p>Oled juba tellija?Logi sisse<\/p>\n<p><a href=\"https:\/\/arileht.delfi.ee\/artikkel\/120427740\/pettuste-hirm-sundis-telia-muutma-telefoni-teel-isikutuvastuse-korda\/kommentaarid\" class=\"article-body-bottom__comment article-body-bottom__comment--write button button--primary button--size-auto\" rel=\"nofollow noopener\" target=\"_blank\"> Kommenteeri <\/a><a href=\"https:\/\/arileht.delfi.ee\/artikkel\/120427740\/pettuste-hirm-sundis-telia-muutma-telefoni-teel-isikutuvastuse-korda\/kommentaarid\" class=\"article-body-bottom__comment article-body-bottom__comment--read button button--size-auto\" rel=\"nofollow noopener\" target=\"_blank\"> Loe kommentaare (5)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Hiljuti sattus Telia klient ettev\u00f5tte klienditeenindusega suheldes vastuolulisse olukorda. Klient kasutas operaatori pakutavat \u201ehelista mulle tagasi\u201c teenust. Kui&hellip;\n","protected":false},"author":2,"featured_media":79944,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[131,130,37,33,35,34,36,4813,386,2919,10923,1409,11018,1999],"class_list":{"0":"post-79943","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ari","8":"tag-ari","9":"tag-business","10":"tag-ee","11":"tag-eesti","12":"tag-eesti-keel","13":"tag-estonia","14":"tag-estonian","15":"tag-kone","16":"tag-mobiiltelefon","17":"tag-pettused","18":"tag-pin-kood","19":"tag-raha","20":"tag-smart-id","21":"tag-telia"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ee\/115853749459836409","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts\/79943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/comments?post=79943"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts\/79943\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/media\/79944"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/media?parent=79943"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/categories?post=79943"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/tags?post=79943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}