{"id":79985,"date":"2026-01-07T13:03:06","date_gmt":"2026-01-07T13:03:06","guid":{"rendered":"https:\/\/www.europesays.com\/ee\/79985\/"},"modified":"2026-01-07T13:03:06","modified_gmt":"2026-01-07T13:03:06","slug":"valusad-malestused-lhv-muutis-klientide-pahameele-peale-kiirkorras-aasta-kokkuvotte-sonastust","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ee\/79985\/","title":{"rendered":"Valusad m\u00e4lestused. LHV muutis klientide pahameele peale kiirkorras aasta kokkuv\u00f5tte s\u00f5nastust"},"content":{"rendered":"<p>Sotsiaalmeedias ja kliendisuhtluses t\u00f5status arutelu LHV uue funktsiooni \u00fcle, mis sarnaselt paljudele teistele digiteenustele kuvab kasutajale informatsiooni tema eelmise aasta k\u00e4itumise kohta. Kuigi selliste kokkuv\u00f5tete eesm\u00e4rk on tavaliselt positiivne tagasivaade, tekitas \u00fcks konkreetne lahendus mitmetes klientides pahameelt.<\/p>\n<p>Nimelt t\u00f5i rakendus esile kliendi suurima kulutuse kategooria. Kriitika kohaselt ei arvestanud algoritm kontekstiga ning paljude inimeste jaoks oli aasta suurim v\u00e4ljaminek seotud mitte meelelahutuse v\u00f5i ostlemisega, vaid isiklike trag\u00f6\u00f6diate v\u00f5i raskustega, mida nad ei soovinud meeleolukas kokkuv\u00f5ttes meenutada.<\/p>\n<p>Oled juba tellija?Logi sisse<\/p>\n<p><a href=\"https:\/\/arileht.delfi.ee\/artikkel\/120427844\/valusad-malestused-lhv-muutis-klientide-pahameele-peale-kiirkorras-aasta-kokkuvotte-sonastust\/kommentaarid\" class=\"article-body-bottom__comment article-body-bottom__comment--write button button--primary button--size-auto\" rel=\"nofollow noopener\" target=\"_blank\"> Kommenteeri <\/a><a href=\"https:\/\/arileht.delfi.ee\/artikkel\/120427844\/valusad-malestused-lhv-muutis-klientide-pahameele-peale-kiirkorras-aasta-kokkuvotte-sonastust\/kommentaarid\" class=\"article-body-bottom__comment article-body-bottom__comment--read button button--size-auto\" rel=\"nofollow noopener\" target=\"_blank\"> Loe kommentaare <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Sotsiaalmeedias ja kliendisuhtluses t\u00f5status arutelu LHV uue funktsiooni \u00fcle, mis sarnaselt paljudele teistele digiteenustele kuvab kasutajale informatsiooni tema&hellip;\n","protected":false},"author":2,"featured_media":79986,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[37,33,35,173,34,36,14440,3243,140,397],"class_list":{"0":"post-79985","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-meelelahutus","8":"tag-ee","9":"tag-eesti","10":"tag-eesti-keel","11":"tag-entertainment","12":"tag-estonia","13":"tag-estonian","14":"tag-kriitika","15":"tag-lhv","16":"tag-meelelahutus","17":"tag-sotsiaalmeedia"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ee\/115853957671115190","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts\/79985","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/comments?post=79985"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/posts\/79985\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/media\/79986"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/media?parent=79985"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/categories?post=79985"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ee\/wp-json\/wp\/v2\/tags?post=79985"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}