{"id":291515,"date":"2025-12-16T16:54:16","date_gmt":"2025-12-16T16:54:16","guid":{"rendered":"https:\/\/www.europesays.com\/es\/291515\/"},"modified":"2025-12-16T16:54:16","modified_gmt":"2025-12-16T16:54:16","slug":"cuando-la-inteligencia-artificial-y-la-gestion-humana-se-entienden-la-experiencia-de-cliente-se-transforma-faconauto","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/es\/291515\/","title":{"rendered":"\u201cCuando la inteligencia artificial y la gesti\u00f3n humana se entienden, la experiencia de cliente se transforma\u201d \u2013 Faconauto"},"content":{"rendered":"<p data-start=\"271\" data-end=\"626\">En En Primera Fila, <strong>C\u00e9sar L\u00f3pez<\/strong>, CEO de Covisian Espa\u00f1a y LATAM, nos explica c\u00f3mo est\u00e1n revolucionando la relaci\u00f3n entre cliente y concesionario. Gracias a una tecnolog\u00eda propia que integra inteligencia artificial y atenci\u00f3n humana, m\u00e1s de 500 concesionarios ya est\u00e1n optimizando sus procesos de atenci\u00f3n, reduciendo costes y mejorando cada interacci\u00f3n.<\/p>\n<p data-start=\"271\" data-end=\"626\">\n<p data-start=\"628\" data-end=\"802\">\u201cEstamos convencidos de que la tecnolog\u00eda no sustituye, sino que potencia: la clave est\u00e1 en equilibrar lo digital con lo humano para generar confianza y eficiencia\u201d, asegura.<\/p>\n<p data-start=\"804\" data-end=\"900\">Una entrevista para entender c\u00f3mo la innovaci\u00f3n se traduce en impacto real en el punto de venta.<\/p>\n","protected":false},"excerpt":{"rendered":"En En Primera Fila, C\u00e9sar L\u00f3pez, CEO de Covisian Espa\u00f1a y LATAM, nos explica c\u00f3mo est\u00e1n revolucionando la&hellip;\n","protected":false},"author":2,"featured_media":291516,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[80],"tags":[82,95,94,25,24,23],"class_list":{"0":"post-291515","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-economia","8":"tag-business","9":"tag-economia","10":"tag-economy","11":"tag-es","12":"tag-espana","13":"tag-spain"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@es\/115730297917407433","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/es\/wp-json\/wp\/v2\/posts\/291515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/es\/wp-json\/wp\/v2\/comments?post=291515"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/es\/wp-json\/wp\/v2\/posts\/291515\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/es\/wp-json\/wp\/v2\/media\/291516"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/es\/wp-json\/wp\/v2\/media?parent=291515"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/es\/wp-json\/wp\/v2\/categories?post=291515"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/es\/wp-json\/wp\/v2\/tags?post=291515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}