{"id":240319,"date":"2026-05-06T13:36:11","date_gmt":"2026-05-06T13:36:11","guid":{"rendered":"https:\/\/www.europesays.com\/fi\/240319\/"},"modified":"2026-05-06T13:36:11","modified_gmt":"2026-05-06T13:36:11","slug":"tuhansilla-opn-asiakkailla-aiheettomia-tilinylitysmaksuja","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/fi\/240319\/","title":{"rendered":"Tuhansilla OP:n asiakkailla aiheettomia tilinylitysmaksuja"},"content":{"rendered":"<p>Pankki pahoittelee virhett\u00e4.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/fi\/wp-content\/uploads\/2026\/05\/1778074571_135_468.jpg\" alt=\"Pankki lupaa palauttaa rahat nopeasti.\" class=\"_Img_1rerz_1\" style=\"aspect-ratio:1920\/1080\" loading=\"eager\"\/><\/p>\n<p class=\"font-[family-name:--picture-caption-font-family] text-[length:--picture-caption-font-size] font-[--picture-caption-font-weight] leading-[--picture-caption-leading] text-[color:--picture-caption-color]\">Pankki lupaa palauttaa rahat nopeasti. Kuva:\u00a0Aleksi Jalava \/ IS, lukijan kuva<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">OP on perinyt asiakkailtaan perusteettomia tilinylitysmaksuja. Ilta-Sanomilla on tiedossaan tapauksia, joissa pankki on perinyt tileilt\u00e4 12 euron huomautusmaksuja.<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">Tiistaina veloitetuksi joutunut asiakas kertoo, ettei t\u00e4llaisen pit\u00e4isi olla mahdollista. H\u00e4n sanoo, ettei ole ylitt\u00e4nyt tili\u00e4\u00e4n.<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">Asiakas kysyi asiaa pankin chatbotilta, jonka mielest\u00e4 veloitus oli aiheellinen.<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">T\u00e4m\u00e4n j\u00e4lkeen h\u00e4n soitti pankin asiakaspalveluun. Siell\u00e4 todettiin kyseess\u00e4 olevan virhe, joka koskee useampaa ihmist\u00e4.<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">\u2013 Mit\u00e4\u00e4n viesti\u00e4 pankki ei omatoimisesti l\u00e4hett\u00e4nyt eilisen j\u00e4lkeen. Asia vain todettiin kovin ylimalkaisesti ilman sen kummempaa pahoitteluakaan. J\u00e4i tunne, olisiko asiakas saanut mit\u00e4\u00e4n tietoa tai olisiko asia korjaantunut ilman yhteydenottoa, koska asiasta ei ole uutisoitukaan, pankin asiakas kertoo Ilta-Sanomille.<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">Toinen veloitettu asiakas ihmetteli, oliko h\u00e4n saanut tilinylistysmaksun siirretty\u00e4\u00e4n rahaa omalta tililt\u00e4\u00e4n toiselle. T\u00e4m\u00e4n ei pit\u00e4isi kuitenkaan olla mahdollista, sill\u00e4 pankin sis\u00e4iset rahansiirrot estet\u00e4\u00e4n katteen puuttuessa.<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">\u2013 12 euroa n\u00e4in pienituloisena on todellakin merkitt\u00e4v\u00e4 summa rahaa menett\u00e4\u00e4, h\u00e4n kertoi Ilta-Sanomille.<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">OP:n viestint\u00e4 kertoo, ett\u00e4 kyseess\u00e4 on tekninen virhe.<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">\u2013 Pienell\u00e4 osalla asiakkaista on muodostunut 12 euron aiheeton huomautusmaksu. Virhe koskettaa joitain tuhansia asiakkaita OP Pohjolan 3,3 miljoonasta henkil\u00f6asiakkaasta.<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">Pankki sanoo palauttavansa kaikki rahat \u201dmahdollisimman pikaisesti\u201d eik\u00e4 asiakkaiden tarvitse tehd\u00e4 mit\u00e4\u00e4n.<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">\u2013 Pahoittelemme virhett\u00e4, pankki toteaa.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/fi\/wp-content\/uploads\/2026\/05\/1778074571_281_468.jpg\" alt=\"Tuhannet OP:n asiakkaat saivat yll\u00e4tt\u00e4vi\u00e4 tilinylitysmaksuja.\" class=\"_Img_1rerz_1\" style=\"aspect-ratio:1080\/1920\" loading=\"eager\"\/><\/p>\n<p class=\"font-[family-name:--picture-caption-font-family] text-[length:--picture-caption-font-size] font-[--picture-caption-font-weight] leading-[--picture-caption-leading] text-[color:--picture-caption-color] picture-with-caption__caption picture-with-caption__caption--default-full\">Tuhannet OP:n asiakkaat saivat yll\u00e4tt\u00e4vi\u00e4 tilinylitysmaksuja. Kuva:\u00a0lukijan kuva<\/p>\n<p class=\"article-body mb-nof-24 px-nof-16\">Asiasta kertoi ensimm\u00e4isen\u00e4 <a class=\"underline underline-offset-[0.12em] [text-decoration-thickness:--generic-link-underline-thickness] [text-decoration-color:--generic-link-underline-color] [text-decoration-skip-ink:--generic-link-underline-skip-ink] break-words\" href=\"https:\/\/www.iltalehti.fi\/digiuutiset\/a\/08099d9d-6451-4a3d-9562-bc850fb058e0\" rel=\"nofollow noopener\" target=\"_blank\">Iltalehti<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Pankki pahoittelee virhett\u00e4. Pankki lupaa palauttaa rahat nopeasti. Kuva:\u00a0Aleksi Jalava \/ IS, lukijan kuva OP on perinyt asiakkailtaan&hellip;\n","protected":false},"author":2,"featured_media":240320,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[22,23,26,27,33,31,30,17,34,24,25,28,29,15,18,21,32,19,20,16],"class_list":{"0":"post-240319","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-otsikot","8":"tag-breaking-news","9":"tag-breakingnews","10":"tag-featured-news","11":"tag-featurednews","12":"tag-fi","13":"tag-finland","14":"tag-finnish","15":"tag-headlines","16":"tag-ilta-sanomat","17":"tag-latest-news","18":"tag-latestnews","19":"tag-main-news","20":"tag-mainnews","21":"tag-news","22":"tag-otsikot","23":"tag-paauutiset","24":"tag-suomi","25":"tag-top-stories","26":"tag-topstories","27":"tag-uutiset"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@fi\/116527902694733799","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/fi\/wp-json\/wp\/v2\/posts\/240319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/fi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/fi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/fi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/fi\/wp-json\/wp\/v2\/comments?post=240319"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/fi\/wp-json\/wp\/v2\/posts\/240319\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/fi\/wp-json\/wp\/v2\/media\/240320"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/fi\/wp-json\/wp\/v2\/media?parent=240319"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/fi\/wp-json\/wp\/v2\/categories?post=240319"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/fi\/wp-json\/wp\/v2\/tags?post=240319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}