Hi everyone,

I had a Swiss mobile contract for CHF 37.45 per month (24 months, March 2025 to March 2027). I cancelled in December 2026, so only 3 months were left. The remaining contract value is CHF 112.35.

However, the provider charged me CHF 378 for “vorzeitige Vertragskuendigung” because my contract included a promotion and they are now reclaiming the entire discount for the whole 2-year period.

From what I understand, Swiss law only allows providers to claim their actual financial damage. Reclaiming all historical discounts at the very end of the contract seems more like a penalty than real damage?!



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Competitive-Try-9439

9 comments

  2. If the discount was conditionally tied to full two years possibly. Not a lawyer though.

  4. I cant give you legal advice here (nobody can) but you should never do this. Just switch to a different provider at the end of the term. This way you also dont have to deal with the paperwork of actually cancelling the contract.

  5. Did you time travel to the future to cancel? Because it looks like you have 15 months left

  7. Let me guess: Sunrise.

    They are a super shitty company, especially when you want to leave them.

  8. You do have a calendar right? It’s January 2026 your contract ends in March 2027 therefore if you cancel today all the remaining months up until contract ends needs to be paid.

  9. Have you read the terms of service?
    As much as i know the early termination of a contract with salt means you have to pay penalty costs for it.
    How much exactly would mean that i have to read through the contract.
    But since you always read what you sign… you probably know that already.

    Also… you did probably not cancelled in December 2026… i guess you mean 2025.

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