I got this message but it’s not under my name, nor did I even send anything for repairs…?

This can’t really be a scam since they aren’t asking anything of me, but I don’t know if I should contact them and tell them they got the wrong number or if I should leave it.



—
DexButOnRed

11 comments

  2. What would the scam even be? Write them an e-mail saying they got the wrong number

  3. You are obviously a customer of then as you saved their number. So maybe they assigned this repair to the wrong customer. Just tell them. Also, don’t post other people’s names publicly.

  4. Phone number is correct for Transa Basel. Probably just a mix up

  5. Probably just the wrong number. I would call them and tell them they got the wrong number.

  6. Does not look fishy for me. The e-mail and phone number is correct.

    Maybe they mixed something up. You can either delete it and live your life or be a kind person and call Transa and tell them they mixed something up. This way they can inform the right person about the pickup

  7. Either they mixed something up, or you have dementia, Andrais.

  8. This is not a scam, it is the real Transa email and phone number. Transa is a major outdoor goods store

    Looks like Andrais or the Transa shop clerk made a mistake when they gave their number. Send them an email that they have to inform Andrais through another means or they might never pick up their repaired item. Do not call, it will cost you.

  10. It’s their real phone number (googled it) and also a real e-mail address.
    [https://www.transa.ch/de/services/onlineberatung-chat-oder-telefon/](https://www.transa.ch/de/services/onlineberatung-chat-oder-telefon/)
    My guess would be that somebody with a similar number as yours brought in something to repair and either they mixed up two digits in the number when giving their contact info or the employee sending the text for pick up.
    If you want to be nice, you can let them know about the error or you can also ignore it so it works itself out. The person who wants their thing repaired might reach out to them to ask about the progress…

  11. the first time in history where someone on reddit ask if something is a scam and it probably isn’t

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