Hello, I have a question. If a
customer service representative uses the address “du” and my first name in a Email to me, can I do the too to reply to him or is it considered rude?
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Stepenwolff
Hello, I have a question. If a
customer service representative uses the address “du” and my first name in a Email to me, can I do the too to reply to him or is it considered rude?
—
Stepenwolff
8 comments
Don’t reply, this looks like scam/spam
Yes.
Yes you can, but I hope you attached the wrong screenshot, because that mail is scammy as fuck
In any case, only reply if you do remember actively entering this exact competition and if you’re sure that it was legit.
Her last name is even “censored”, so “du” is the appropriate option.
Looks like scam
Even if the file name start with img, it looks like a download file/ apk. Don’t click on it!
Also, without seeing the email address I guess it has a very weird one, like many random numbers or letters.
Do you even remember to took part in any competition?
Unluckily, if you give your data to some websites or newsletters they will be selled and sometimes to some very untrustworthy companies which try to get your money by telling you that you won sth, they just need more data or that you got a free trial of sth which you can only use when giving your bank data and so on.
Never trust some weird looking email addresses and some too good to be true promises. Or warnings/ threads which try to force you to act **immediately**.
You duz back. But you can also maintain distance and keep it at „Sie“. This can be very disrespectful, but not in this case.
It’s up to you, they probably say “du” to you because their marketing agenda wants to appear young, fresh and build intimacy with customers, but it wouldn’t be rude at all to use “Sie” when replying back to them.