{"id":172097,"date":"2025-06-13T00:36:25","date_gmt":"2025-06-13T00:36:25","guid":{"rendered":"https:\/\/www.europesays.com\/fr\/172097\/"},"modified":"2025-06-13T00:36:25","modified_gmt":"2025-06-13T00:36:25","slug":"the-north-face-choisit-prolong-pour-renforcer-son-service-de-reparation-au-royaume-uni","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/fr\/172097\/","title":{"rendered":"The North Face choisit Prolong pour renforcer son service de r\u00e9paration au Royaume-Uni"},"content":{"rendered":"<p class=\"article-content col-md-8 offset-md-1\">\n                                La marque d\u2019outdoor <a class=\"fnwAddLinks\" href=\"https:\/\/tn.fashionnetwork.com\/tags-the-north-face\" title=\"The North Face\" target=\"_blank\" rel=\"noopener\">The North Face<\/a> renforce son service de r\u00e9paration au Royaume-Uni en s\u2019alliant \u00e0 Prolong. En s\u2019unissant \u00e0 l\u2019entreprise fran\u00e7aise, The North Face esp\u00e8re fluidifier ce service apr\u00e8s-vente, qui a \u00e9t\u00e9 utilis\u00e9 par plus de mille clients depuis son lancement en 2024.<\/p>\n<p><img decoding=\"async\" class=\"news-image\" style=\"width:100%;max-width:968px;\" src=\"https:\/\/www.europesays.com\/fr\/wp-content\/uploads\/2025\/06\/9cb8.jpg\" alt=\"La solution fran\u00e7aise Prolong a \u00e9t\u00e9 choisie par The North Face\" loading=\"lazy\"\/>La solution fran\u00e7aise Prolong a \u00e9t\u00e9 choisie par The North Face &#8211; The North Face<\/p>\n<p class=\"col-md-8 offset-md-1 article-content--texte\">Si Prolong est un outil visant \u00e0 \u00ab\u00a0orchestrer et am\u00e9liorer l\u2019ensemble de l\u2019exp\u00e9rience apr\u00e8s-achat\u00a0\u00bb, notamment gr\u00e2ce \u00e0 un suivi approfondi et une interface claire, The North Face travaille en collaboration avec Advanced Clothing Solutions (ACS) au Royaume-Uni. Cette entreprise r\u00e9cup\u00e8re les pi\u00e8ces confi\u00e9es par les clients et les remet en \u00e9tat.<\/p>\n<p>La marque d\u2019outdoor propose \u00e9galement ce service de r\u00e9paration en Allemagne, o\u00f9 elle travaille en partenariat avec United Repair Centre (URC). \u00ab\u00a0The North Face s&rsquo;engage \u00e0 \u00e9tendre progressivement son service de r\u00e9paration payant dans toute la r\u00e9gion, en priorit\u00e9 dans les pays o\u00f9 la demande des clients est la plus forte, en s&rsquo;associant avec les bons fournisseurs\u00a0\u00bb, explique Marta Pellegrino, responsable d\u00e9veloppement durable et RSE.<\/p>\n<p class=\"col-md-8 offset-md-1 article-content--texte\">Le service de r\u00e9paration est actuellement concentr\u00e9 sur les magasins The North Face, et devrait \u00eatre disponible sur le site e-commerce de la marque \u00e0 l\u2019avenir.<\/p>\n<p>Pour l\u2019heure, ce service apr\u00e8s-vente s\u2019applique \u00e0 divers articles, exception faite des chaussures, des bagages rigides et du remplacement des fermetures \u00e9clair imperm\u00e9ables, entre autres.<\/p>\n<p>La r\u00e9paration est gratuite dans le cadre d\u2019une garantie, lors d\u2019un retour d\u00fb \u00e0 un d\u00e9faut de fabrication. Dans le cas d\u2019une r\u00e9paration payante, The North Face prend en charge la logistique et couvre les frais de livraison. Les prix sont disponibles en ligne et \u00e9galement visibles en magasin.<\/p>\n<p>\u00ab\u00a0Le d\u00e9lai de traitement et de r\u00e9paration est g\u00e9n\u00e9ralement compris entre 7 et 14 jours, en fonction des transporteurs\u00a0\u00bb, pr\u00e9cise Marta Pellegrino.\u00a0\n                            <\/p>\n<p>\n                                Tous droits de reproduction et de repr\u00e9sentation r\u00e9serv\u00e9s.<br \/>\u00a9 2025 FashionNetwork.com\n                            <\/p>\n","protected":false},"excerpt":{"rendered":"La marque d\u2019outdoor The North Face renforce son service de r\u00e9paration au Royaume-Uni en s\u2019alliant \u00e0 Prolong. En&hellip;\n","protected":false},"author":2,"featured_media":172098,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1588],"tags":[11,2424,537,2423,1777,674,2425,985,12,2298,2426,2427,2421,473,1853,2422,30696,1851,1850,1852],"class_list":{"0":"post-172097","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-royaume-uni","8":"tag-actualites","9":"tag-beaute","10":"tag-contact","11":"tag-cosmetiques","12":"tag-eu","13":"tag-europe","14":"tag-luxe","15":"tag-mode","16":"tag-news","17":"tag-parfum","18":"tag-professionnel","19":"tag-professionnels","20":"tag-reseau","21":"tag-royaume-uni","22":"tag-royaume-uni-de-grande-bretagne-et-dirlande-du-nord","23":"tag-textile","24":"tag-the-north-face","25":"tag-uk","26":"tag-united-kingdom","27":"tag-united-kingdom-of-great-britain-and-northern-ireland"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@fr\/114673259882509031","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/posts\/172097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/comments?post=172097"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/posts\/172097\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/media\/172098"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/media?parent=172097"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/categories?post=172097"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/tags?post=172097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}