L\u2019UFC-Que Choisir publie une analyse de la qualit\u00e9 de service des transports ferroviaires r\u00e9gionaux. Leur fiabilit\u00e9 est tr\u00e8s variable selon les lignes. Des perturbations persistent sur les RER B, C et D. Alors que plus de 3,4 millions de Franciliens utilisent quotidiennement ces trains, les lignes B et D, parmi les plus fr\u00e9quent\u00e9es, affichent des taux de ponctualit\u00e9 inf\u00e9rieurs \u00e0 70 % et 80 %. L\u2019association d\u00e9nonce aussi un dispositif d\u2019indemnisation jug\u00e9 trop restrictif, qui ne prend pas en compte les annulations ou retards courts. Elle r\u00e9clame une transparence compl\u00e8te des donn\u00e9es de qualit\u00e9 de service ainsi qu\u2019une r\u00e9forme du syst\u00e8me de compensation.<\/p>\n
\u00a0<\/p>\n
Nicolas Chacun<\/p>\n
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