{"id":739040,"date":"2026-02-16T19:12:12","date_gmt":"2026-02-16T19:12:12","guid":{"rendered":"https:\/\/www.europesays.com\/fr\/739040\/"},"modified":"2026-02-16T19:12:12","modified_gmt":"2026-02-16T19:12:12","slug":"encombrants-sur-rendez-vous-un-nouveau-prestataire-et-des-demarches-simplifiees","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/fr\/739040\/","title":{"rendered":"Encombrants sur rendez-vous : un nouveau prestataire et des d\u00e9marches simplifi\u00e9es"},"content":{"rendered":"<p class=\"introduction\">La collecte des encombrants sur rendez-vous \u00e9volue sur le territoire de la M\u00e9tropole europ\u00e9enne de Lille (MEL). Un nouveau prestataire, Urbaser Environnement, assure d\u00e9sormais le service, en remplacement d\u2019Esterra.<\/p>\n<p data-start=\"793\" data-end=\"919\">Pour les habitants de Roubaix comme pour les bailleurs et syndics, les modalit\u00e9s de prise de rendez-vous ont \u00e9t\u00e9 mises \u00e0 jour.<\/p>\n<p>Comment prendre rendez-vous ?<\/p>\n<p data-start=\"956\" data-end=\"983\">Le service est accessible :<\/p>\n<p data-start=\"1141\" data-end=\"1256\">La plateforme t\u00e9l\u00e9phonique est ouverte du <strong data-start=\"1183\" data-end=\"1216\">lundi au vendredi de 8h \u00e0 17h<\/strong>, sans interruption (hors jours f\u00e9ri\u00e9s).<\/p>\n<p>Comment se d\u00e9roule la collecte ?<\/p>\n<ul data-start=\"1296\" data-end=\"1843\">\n<li data-start=\"1296\" data-end=\"1383\">\n<p data-start=\"1298\" data-end=\"1383\">Les rendez-vous sont fix\u00e9s par <strong data-start=\"1329\" data-end=\"1359\">cr\u00e9neau horaire \u00e0 domicile<\/strong>, entre <strong data-start=\"1367\" data-end=\"1380\">6h et 20h<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1384\" data-end=\"1454\">\n<p data-start=\"1386\" data-end=\"1454\">La <strong data-start=\"1389\" data-end=\"1435\">pr\u00e9sence de l\u2019usager n\u2019est pas obligatoire<\/strong> lors du passage.<\/p>\n<\/li>\n<li data-start=\"1455\" data-end=\"1530\">\n<p data-start=\"1457\" data-end=\"1530\">Le d\u00e9lai de prise de rendez-vous est de <strong data-start=\"1497\" data-end=\"1527\">10 jours ouvrables maximum<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1531\" data-end=\"1690\">\n<p data-start=\"1533\" data-end=\"1690\">En cas de situation urgente (d\u00e9c\u00e8s, d\u00e9m\u00e9nagement), un enl\u00e8vement peut \u00eatre organis\u00e9 sous <strong data-start=\"1622\" data-end=\"1629\">48h<\/strong>, via les m\u00eames modalit\u00e9s (site internet ou num\u00e9ro unique).<\/p>\n<\/li>\n<li data-start=\"1691\" data-end=\"1843\">\n<p data-start=\"1693\" data-end=\"1843\">Une fois le rendez-vous confirm\u00e9, l\u2019usager re\u00e7oit un <strong data-start=\"1746\" data-end=\"1768\">courriel et un SMS<\/strong> pr\u00e9cisant les consignes de pr\u00e9paration et de pr\u00e9sentation des encombrants.<\/p>\n<\/li>\n<\/ul>\n<p>Bon \u00e0 savoir<\/p>\n<p data-start=\"1863\" data-end=\"1893\">\ud83d\udd39 <strong data-start=\"1866\" data-end=\"1891\">Pour les particuliers<\/strong><\/p>\n<ul data-start=\"1894\" data-end=\"1997\">\n<li data-start=\"1894\" data-end=\"1955\">\n<p data-start=\"1896\" data-end=\"1955\">Maximum <strong data-start=\"1904\" data-end=\"1953\">6 rendez-vous par ann\u00e9e civile et par adresse<\/strong><\/p>\n<\/li>\n<li data-start=\"1956\" data-end=\"1997\">\n<p data-start=\"1958\" data-end=\"1997\">Volume autoris\u00e9 : entre <strong data-start=\"1982\" data-end=\"1997\">0,5 et 5 m\u00b3<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1999\" data-end=\"2037\">\ud83d\udd39 <strong data-start=\"2002\" data-end=\"2035\">Pour les bailleurs et syndics<\/strong><\/p>\n<p data-start=\"2158\" data-end=\"2282\">La liste des d\u00e9chets accept\u00e9s et interdits est consultable sur le site de la MEL, rubrique <a href=\"https:\/\/www.lillemetropole.fr\/encombrantssurrendez-vous\" rel=\"nofollow noopener\" target=\"_blank\">Encombrants sur rendez-vous<\/a>.<\/p>\n<p data-start=\"2284\" data-end=\"2428\">Avec ces nouvelles modalit\u00e9s, la MEL poursuit son objectif : proposer un service plus lisible, plus r\u00e9actif et adapt\u00e9 aux besoins des habitants.<\/p>\n","protected":false},"excerpt":{"rendered":"La collecte des encombrants sur rendez-vous \u00e9volue sur le territoire de la M\u00e9tropole europ\u00e9enne de Lille (MEL). Un&hellip;\n","protected":false},"author":2,"featured_media":739041,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[2815],"tags":[1111,11,10957,3008,48904,1777,674,1011,27,811,1307,12,25],"class_list":["post-739040","post","type-post","status-publish","format-standard","has-post-thumbnail","category-lille","tag-actu","tag-actualites","tag-collecte","tag-dechets","tag-encombrants","tag-eu","tag-europe","tag-fr","tag-france","tag-hauts-de-france","tag-lille","tag-news","tag-republique-francaise"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@fr\/116081901310949041","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/posts\/739040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/comments?post=739040"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/posts\/739040\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/media\/739041"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/media?parent=739040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/categories?post=739040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/fr\/wp-json\/wp\/v2\/tags?post=739040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}