FCA US LLC announced the voluntary recall Aug. 17, involving an estimated 848,511 vehicles in the U.S. The recall is identified by FCA as 78D.
Why was the recall initiated?
According to Stellantis, radio software in the affected vehicles may prevent the rearview camera image from appearing on the vehicle’s media screen while the driver is reversing.
Failure to display the rearview image can reduce the driver’s view behind the vehicle and increase the risk of a collision.
The problem may occur without advance warning, according to the company. Stellantis said the rearview camera itself is not defective; the recall addresses the radio software responsible for displaying the camera image.
The company said it is unaware of any accidents or injuries related to the issue.
Which vehicles are affected?
The recall involves certain:
What should consumers do?
Affected customers will get an over-the-air radio software update, which is expected to become available in September. According to the company, a prompt will appear on the vehicle’s media screen when the update is available, and drivers are encouraged to accept it and follow the on-screen instructions.
Customers who successfully install the over-the-air update will not need to visit a dealership. The company said if the update cannot be completed over the air, a dealer can install it free of charge.
Stellantis said customers can continue driving their vehicles before the update is installed but should remain aware of their surroundings and use their rearview and side mirrors when reversing.
Recall notices are expected to be mailed to affected customers beginning in September with additional information and instructions.
Customers with questions can call FCA customer care at 1-800-853-1403 or visit recalls.mopar.com for more information.