ServiceUp partnered with Stellantis Pro One to give fleets using its repair and maintenance platform access to the Stellantis franchise dealer network across the U.S. The integration allows fleets to dispatch vehicles for service, authorize repairs, monitor progress, and receive consolidated billing through ServiceUp.
The partnership brings more than 2,500 Stellantis franchise dealers spanning Dodge, Ram, Jeep, Chrysler, Fiat, and Alfa Romeo into ServiceUp’s repair network.
ServiceUp Centralizes Dealer Repair Workflows
Fleet operators can use ServiceUp to route vehicles to participating Stellantis dealers while managing work orders, repair tracking, and billing through the platform.
“This is not a listing agreement,” said Brett Carlson, CEO of ServiceUp. “It is a purpose-built partnership designed to make every Stellantis repair on our platform faster and better.”
ServiceUp connects with Servicenet, Stellantis’ dealer-side billing infrastructure. Dealers can continue processing claims through their existing Servicenet workflow, while fleet customers receive a consolidated monthly statement through ServiceUp.
The system also supports electronic authorization for maintenance, mechanical repairs, and parts purchases.
Partnership Targets Commercial Fleet Service
For fleets operating Stellantis commercial vehicles, ServiceUp provides access to factory-trained dealer technicians for vehicles including Ram trucks and ProMaster vans.
Available capabilities include:
Real-time repair status tracking and performance reporting.
Warranty and recall service for Stellantis vehicles.
Electronic repair and maintenance authorization.
Consolidated billing across Stellantis dealer transactions.
Dealer matching based on proximity, availability, and repair specialization.
ServiceUp said customers with light-duty vehicles through Ram 5500 and smaller can also access participating Stellantis dealers regardless of vehicle brand.
Those dealers can provide bProAuto all-makes parts, giving mixed fleets another option when servicing non-Stellantis vehicles.
Dealers Retain Existing Billing Process
The partnership also allows participating dealers to manage fleet work without adopting a separate billing process.
Repair requests can arrive through ServiceUp with authorization information, while status updates are sent back to fleet managers through the platform. Dealers continue filing claims through Servicenet, with payment processed through Mopar under their existing process.
ServiceUp said the integrated workflow is intended to reduce phone calls, emails, manual authorizations, and separate invoices for fleets managing repairs across multiple dealer locations.