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FILE PHOTO – Visitors of Gamescom walk past the Nintendo logo. (is associated with: \u00abNintendo fined millions of euros in France over controller fault\u00bb) Christophe Gateau\/dpa <\/p>\n FILE PHOTO – Visitors of Gamescom walk past the Nintendo logo. (is associated with: \u00abNintendo fined millions of euros in France over controller fault\u00bb) Christophe Gateau\/dpa <\/p>\n
Nintendo’s European subsidiary has been ordered to pay a fine of \u20ac35 million ($40 million) in France due to malfunctions in first-generation controllers for the Switch console.<\/p>\n
The Paris-based competition and anti-fraud authority DGCCRF said on Monday that the Nintendo of Europe subsidiary accepted the fine offered as part of a settlement to bring an investigation into misleading business practices to a close.<\/p>\n
The French authority said Nintendo of Europe, which is part of the major Japanese video game group, failed to provide consumers with transparent information about defects in certain Joy-Con controllers for the Switch 1, released in 2017.<\/p>\n
This concerns a problem known as “drift,” which leads to unintended movements of game characters and controller malfunctions. The Joy-Con controllers are detachable from the handheld console.<\/p>\n
The DGCCRF found that Nintendo only began informing consumers about the “drift” fault in 2020, rather than from the moment the company became aware of the problem.<\/p>\n
The “delayed and incomplete communication” deterred consumers from contacting Nintendo\u2019s customer service and led some to buy new controllers, according to the DGCCRF\u2019s statement. The authority said this conduct constituted a misleading commercial practice between 2018 and 2023.<\/p>\n
In 2023, Nintendo of Europe officially committed to repair controllers affected by the defect across Europe free of charge, even in cases where the statutory warranty period had expired.<\/p>\n
Nintendo of Europe emphasized to dpa that agreeing to the settlement did not constitute an admission of guilt. It merely reflected the “amicable settlement of legal proceedings.”<\/p>\n","protected":false},"excerpt":{"rendered":"FILE PHOTO – Visitors of Gamescom walk past the Nintendo logo. (is associated with: \u00abNintendo fined millions of…\n","protected":false},"author":2,"featured_media":32722,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[8154,23453,5,23452],"class_list":["post-32721","post","type-post","status-publish","format-standard","has-post-thumbnail","category-france","tag-dgccrf","tag-european-subsidiary","tag-france","tag-nintendo"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/posts\/32721","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/comments?post=32721"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/posts\/32721\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/media\/32722"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/media?parent=32721"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/categories?post=32721"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/tags?post=32721"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}