{"id":42277,"date":"2026-06-27T01:55:25","date_gmt":"2026-06-27T01:55:25","guid":{"rendered":"https:\/\/www.europesays.com\/france\/42277\/"},"modified":"2026-06-27T01:55:25","modified_gmt":"2026-06-27T01:55:25","slug":"french-regulator-fines-socgen-e20m-over-customer-disclosure-failings","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/france\/42277\/","title":{"rendered":"French regulator fines SocGen \u20ac20m over customer disclosure failings"},"content":{"rendered":"\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">France&#8217;s banking watchdog has levied a \u20ac20m ($23.3m) sanction on Societe Generale over disclosure failures affecting some retail clients, reported Reuters.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">In a statement, the Autorit\u00e9 de contr\u00f4le prudentiel et de r\u00e9solution (ACPR) said the lender did not inform customers in 2018 that an insurance policy was being added automatically when they opened a new account product known as &#8220;Sobrio&#8221;.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">The watchdog said the bank fell short of requirements on pre-contract disclosure and failed in its obligation, as an insurance intermediary, to serve customers&#8217; best interests.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">Societe Generale said it had noted the ruling and moved to address the matters once they were identified during the ACPR&#8217;s 2024 inquiry, the news publication added.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">The bank also said clients had been reimbursed.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">SocGen said: &#8220;Our interpretation of the law applicable to combined banking and insurance product offerings \u2060differed from that of the authorities, and we are carefully examining the appropriate next steps \u2060in response to this decision, including the possibility of appealing to the Council of State.&#8221;  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">Meanwhile, in January, the French lender outlined a proposal to <a href=\"https:\/\/www.retailbankerinternational.com\/news\/societe-generale-axe-1800-roles\/\" data-ylk=\"slk:trim%20its%20workforce;elm:context_link;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkText&quot;:&quot;trim its workforce&quot;,&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;}\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">trim its workforce<\/a> in France by 1,800 positions, primarily through &#8220;natural attrition&#8221;.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">As part of its restructuring efforts, Societe Generale recently conducted a collaborative programme involving nearly 2,000 staff members.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">In a statement at the time, the bank said: &#8220;In line with its strategic roadmap announced in September 2023 and its ambition for sustainable performance, Societe Generale continues to enhance its operational efficiency, simplify its organisation, and invest in skills development and internal mobility.&#8221;  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">Last year, Societe Generale \u202f<a href=\"https:\/\/www.retailbankerinternational.com\/news\/societe-generale-palantir-tech-financial-crime\/\" data-ylk=\"slk:introduced%20anti-financial%20crime%20technology;elm:context_link;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkText&quot;:&quot;introduced anti-financial crime technology&quot;,&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;}\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">introduced anti-financial crime technology\u202f<\/a> from Palantir Technologies into its international retail banking operations.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">The bank is making use of a range of tools developed on the Palantir Foundry platform. These tools feature analytics and machine learning capabilities aimed at identifying and addressing financial crimes such as money laundering and fraud.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">&#8220;French regulator fines SocGen \u20ac20m over customer disclosure failings&#8221; was originally created and published by <a href=\"https:\/\/www.retailbankerinternational.com\/news\/french-regulator-fines-socgen-disclosure-failings\/\" data-ylk=\"slk:Retail%20Banker%20International;elm:context_link;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkText&quot;:&quot;Retail Banker International&quot;,&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;}\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Retail Banker International<\/a>, a GlobalData owned brand.  <\/p>\n","protected":false},"excerpt":{"rendered":"France&#8217;s banking watchdog has levied a \u20ac20m ($23.3m) sanction on Societe Generale over disclosure failures affecting some retail&hellip;\n","protected":false},"author":2,"featured_media":42278,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12932],"tags":[28799,16216,28800,14868,12955],"class_list":["post-42277","post","type-post","status-publish","format-standard","has-post-thumbnail","category-societe-generale","tag-acpr","tag-disclosure","tag-retail-clients","tag-socgen","tag-societe-generale"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/posts\/42277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/comments?post=42277"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/posts\/42277\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/media\/42278"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/media?parent=42277"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/categories?post=42277"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/france\/wp-json\/wp\/v2\/tags?post=42277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}