Australia’s best supermarket has been revealed, with Aldi taking the top spot in Canstar’s 2026 Most Satisfied Customers Award for Supermarkets for the ninth year in a row.
The consumer group said that customers are looking for supermarket deals and specials, over value for money or produce freshness.
Canstar took on feedback from 2,738 Australians to determine which supermarket would be crowned the country’s best.
Aldi has been crowned Australia’s best supermarket by Canstar.
(Yahoo Lifestyle)
The categories included deals and specials, the freshness of meat and produce, the checkout experience, the product range, stock availability, store layout, and customer service.
Jordan Lack, Aldi Australia’s chief commercial officer, said the supermarket was proud to be recognised.
“Our Price Promise is built on one simple commitment to Australians, Aldi won’t be beaten on the cost of their weekly shop,” Jordan said.
“That’s why we’re continuing to lower prices across our range, giving customers more opportunities to save on everyday essentials.
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“Every price reduction, every efficiency and every decision we make is focused on helping Aussies get more value from every dollar they spend, thanks to our exceptionally low Aldi prices.”
Eden Radford, Canstar’s consumer expert, congratulated Aldi for its win.
“This is an impressive achievement that demonstrates the combination of everyday low pricing, much-loved home brands, and exciting weekly specials is what Australians are looking for,” she said.
“Canstar’s analysis revealed shoppers feel much more satisfied when they walk out the supermarket feeling like they’ve secured a bargain, not just that they’ve paid the lowest price.”
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Canstar also revealed the lengths people are going to in order to keep their grocery bill from blowing the budget.
Despite Aldi being crowned the best, Canstar revealed that cross-shopping – the act of visiting multiple supermarkets for your weekly shop – has gained popularity.
Around 65 per cent of people visit at least two supermarkets as part of their weekly shop, up four per cent from the year before.
Australians are focusing more on low-cost items.
(Yahoo Lifestyle)
A family of four spends an average of $245 per week on groceries, an increase of two per cent.
“Over 80 per cent of shoppers Canstar surveyed have said they changed their habits in the past 12 months to save money by doing things like checking unit prices, opting for frozen items, or buying marked down products,” Eden said.
“Supermarket loyalty is dropping, with nearly half of Aussies visiting two supermarkets to complete their regular grocery run, and 18 per cent visiting three or more stores.”
Around 40 per cent of Australians have cut back on treats and snacks, while 38 per cent spend more time checking unit prices.
Others cut back on buying name-brand products, while some solely buy marked-down items.
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