SAP Advanced Success Plan for Omnichannel CX
Modern B2B buyers expect seamless experiences across web, mobile, marketplaces, and partner portals. In fact, 84% of B2B…
What’s New in SAP CX Q2 2026
AI has made it easier than ever to identify the next best action. Yet for many organizations, executing…
Unified Customer Data: Advanced Success Plan for SAP CX
Each day, businesses invest in new software tools: marketing platforms, commerce engines, service systems, and sales technology. They…
Anaphora Events Now Available on SAP Store, Bringing On-Brand Event Execution into SAP CX Workflows
Embedded event execution capabilities for SAP Engagement Cloud and SAP Sales Cloud V2 A three-minute walkthrough of Anaphora…
Anaphora Events Now Available on SAP Store, Bringing On-Brand Event Execution into SAP CX Workflows
Embedded event execution capabilities for SAP Engagement Cloud and SAP Sales Cloud V2 A three-minute walkthrough of Anaphora…
Hyper-Personalization Advanced Success Plan for CX
Customers expect brands to know them, anticipate their needs, and engage them with relevance across every channel and…
Shine On: SAP CX Celebrates G2 Leadership Across Multiple Categories
SAP Customer Experience has been recognized as a Leader across multiple categories in the G2 SUMMER 2026 Grid®…
SAP and Google Cloud Partnership to Deploy Multi-Agent AI
Customers can deploy Joule Agents in SAP CX Solutions to build, launch, and optimize marketing campaigns Gemini Enterprise…
SAP Engagement Cloud: Transforming Customer Experience
WALLDORF — SAP SE (NYSE: SAP) today announced that the SAP Emarsys solution has been renamed to SAP…
Accelerate Outcomes with Advanced Success Plan for SAP CX
This year at SAP Sapphire, SAP introduced Autonomous CX as a core pillar of the Autonomous Enterprise, including…
SAP and Google Cloud Build What Comes Next in AI and CX
Imagine your customer opening your app after receiving a personalized email offer. They are expecting a seamless experience.…