Van Uptime Monitor<\/a>, a service that monitors a vehicle\u2019s technical condition, highlighting issues before they result in downtime, to help mitigate this.<\/p>\nVan Uptime Monitor links with Mercedes-Benz workshops, allowing service teams to identify issues early, working with fleets to schedule repairs at convenient times.<\/p>\n
Mercedes-Benz Vans also offers 24\/7 MobiloVan roadside assistance across Europe, which resolves 82% of callouts at the roadside.<\/p>\n
Rochelle Carrey, director at Boujee Boxes Limited, said: \u201cIf we don\u2019t have a van, we can\u2019t fulfil our role \u2013 it\u2019s as simple as that. <\/p>\n
\u201cOur entire business relies on being able to transport stock, set up activations and deliver for our clients.<\/p>\n
\u201cIf our van is off the road, we have to hire a replacement just to keep going. It can easily add up to around \u00a31,000 a month\u2026 so downtime has a real financial impact on the business.<\/p>\n
\u201cOn the days we needed it, Mercedes-Benz Service24 were able to come out to us for repairs. And when the van needed to go into the garage, we\u2019ve always been given a courtesy vehicle.\u201d<\/p>\n
Simon Neill, operations director at Mercedes-Benz Vans UK, said:\u00a0\u201cFor many UK businesses, a van isn\u2019t just a van. It\u2019s the business showing up.<\/p>\n
\u201cOur new research lays bare what happens when vans \u2013 which are often at the heart of our communities \u2013 go off the road. <\/p>\n
\u201cVehicle uptime isn\u2019t something you can park in the operations folder and forget about. It shapes productivity, customer relationships, and it lands on people first.<\/p>\n
\u201cThe ambition at Mercedes-Benz Vans isn\u2019t just to be the best at fixing vans when they go wrong, but at stopping them going wrong in the first place using data and experience. <\/p>\n
\u201cBecause prevention will always be better than cure. We know the pressures businesses are under right now, big and small, and we want them to know we have their backs.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"The survey found that the average UK business has faced six and a half days of disruption over…\n","protected":false},"author":2,"featured_media":17576,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20951],"tags":[21328,21329,21330,21331,21332,3622,21333,21334],"class_list":["post-17575","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mercedes-benz","tag-downtime-reduction","tag-fleet-downtime","tag-fleet-management","tag-maintenance","tag-maintenance-compliance","tag-mercedes-benz","tag-mercedes-benz-vans","tag-vehicle-downtime"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/posts\/17575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/comments?post=17575"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/posts\/17575\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/media\/17576"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/media?parent=17575"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/categories?post=17575"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/tags?post=17575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}