{"id":35749,"date":"2026-06-13T06:21:10","date_gmt":"2026-06-13T06:21:10","guid":{"rendered":"https:\/\/www.europesays.com\/germany\/35749\/"},"modified":"2026-06-13T06:21:10","modified_gmt":"2026-06-13T06:21:10","slug":"sap-autonomous-suite-inisights-from-jan-gilg-pres-for-customer-success","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/germany\/35749\/","title":{"rendered":"SAP Autonomous Suite: Inisights from Jan Gilg, Pres. for Customer Success"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"95\" src=\"https:\/\/www.europesays.com\/germany\/wp-content\/uploads\/2026\/06\/cloud-wars-logo-95h.jpg\" alt=\"\" class=\"wp-image-70759\" style=\"object-fit:cover\"  \/><\/p>\n<p>Welcome to the <a data-type=\"URL\" data-id=\"https:\/\/cloudwars.com\/category\/cloud-wars\/cloud-wars-minute\/\" href=\"https:\/\/cloudwars.com\/category\/cloud-wars\/cloud-wars-minute\/\" rel=\"nofollow noopener\" target=\"_blank\">Cloud Wars Minute<\/a> \u2014 your daily cloud news and commentary show. Each episode provides insights and perspectives around the \u201creimagination machine\u201d that is the cloud.<\/p>\n<p>In today\u2019s Cloud Wars Minute, explore how SAP\u2019s Autonomous Suite could become the operating system for <a href=\"https:\/\/cloudwars.com\/ai\/microsoft-tools-optimize-performance-of-foundry-ai-agents-based-on-user-defined-criteria\/\" type=\"link\" id=\"https:\/\/cloudwars.com\/ai\/microsoft-tools-optimize-performance-of-foundry-ai-agents-based-on-user-defined-criteria\/\" rel=\"nofollow noopener\" target=\"_blank\">AI<\/a>-powered enterprises<\/p>\n<p>Highlights<\/p>\n<p>00:02 \u2014 The company that more than 50 years ago really started the whole enterprise applications business, SAP, last month at its big <a href=\"https:\/\/cloudwars.com\/innovation-leadership\/sap-cto-philipp-herzig-explains-saps-enterprise-ai-strategy-at-sapphire\/\" type=\"link\" id=\"https:\/\/cloudwars.com\/innovation-leadership\/sap-cto-philipp-herzig-explains-saps-enterprise-ai-strategy-at-sapphire\/\" rel=\"nofollow noopener\" target=\"_blank\">Sapphire<\/a> event rolled out the latest, greatest, newest AI-powered version of their long-running ERP suite, but this time it\u2019s called the Autonomous Suite, so that\u2019s a huge change.<\/p>\n<p>00:33 \u2014 I had a chance to sit down with Jan Gilg, who\u2019s Global President for Customer Success for the Americas at SAP headquarters and asked about a number of things that customers have the opportunity to move into with this newer, more fully integrated, more AI-powered Autonomous Suite. And I know there\u2019s been some risk that SAP took in selecting this name.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"516\" src=\"https:\/\/www.europesays.com\/germany\/wp-content\/uploads\/2026\/06\/Speciality-Summit-NA-Nashville-2026-1024x516.png\" alt=\"\" class=\"wp-image-80119\" style=\"aspect-ratio:1.9860751939526557;width:311px;height:auto\"  \/><\/p>\n<p class=\"has-very-light-gray-background-color has-background\"><a href=\"https:\/\/www.summitna.com\/\" data-type=\"URL\" data-id=\"https:\/\/www.summitna.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Community Summit North America<\/a> is the largest independent innovation, education, and training event for Microsoft business applications delivered by Expert Users, Microsoft Leaders, MVPs, and Partners. <a href=\"https:\/\/www.summitna.com\/2026-summit-registration\/\" data-type=\"link\" data-id=\"https:\/\/www.summitna.com\/2026-summit-registration\/\" rel=\"nofollow noopener\" target=\"_blank\">Register now<\/a> to attend Community Summit in Nashville, TN from October 11-15. <\/p>\n<p>01:49 \u2014 Jan\u2019s been in SAP for about 15 years. He was on the development side for a long time, and he was leading, several years ago, the development of <a href=\"https:\/\/cloudwars.com\/cloud\/s-4-hana-cloud-industry-specific-functionality-generative-ai-thomas-saueressig-on-sap-products\/\" type=\"link\" id=\"https:\/\/cloudwars.com\/cloud\/s-4-hana-cloud-industry-specific-functionality-generative-ai-thomas-saueressig-on-sap-products\/\" rel=\"nofollow noopener\" target=\"_blank\">S\/4HANA<\/a> and that whole version of the suite.<\/p>\n<p>02:36 \u2014 We talked about this issue of trust. Autonomous is right there in the name. It\u2019s one thing for different autonomous technologies to manage things. But, when you talk about the autonomous enterprise \u2026 we got into the discussion of what SAP has to do to build up trust among its customers.<\/p>\n<p>03:28 \u2014 What\u2019s the interplay between agentic AI and applications going in both directions? Oracle can now refer to its Fusion Applications as Agentic Applications. Is SAP doing everything it can to clarify in the minds of customers where applications end and agents begin, and the same thing in the other direction? Jan has some great thoughts on that.<\/p>\n<p>04:12 \u2014 Everybody in the company, I guess, was running tokens 24 hours a day. So, Jan has some good thoughts on this. And then we talked about customer examples. Let\u2019s see, there was one from the retailer H&amp;M, there was one from a manufacturing company, and we had some different ones in here that he brought up. But he really brought some good perspectives on that.<\/p>\n<p>Check out my full interview with Jan Gilg<a href=\"https:\/\/cloudwars.com\/ai\/saps-jan-gilg-explains-why-trust-will-determine-the-future-of-enterprise-ai\/\" type=\"link\" id=\"https:\/\/cloudwars.com\/ai\/saps-jan-gilg-explains-why-trust-will-determine-the-future-of-enterprise-ai\/\" rel=\"nofollow noopener\" target=\"_blank\"> here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Welcome to the Cloud Wars Minute \u2014 your daily cloud news and commentary show. Each episode provides insights&hellip;\n","protected":false},"author":2,"featured_media":35750,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21036],"tags":[6409,22696,3216,9695],"class_list":["post-35749","post","type-post","status-publish","format-standard","has-post-thumbnail","category-sap","tag-ai","tag-erp","tag-featured","tag-sap"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/posts\/35749","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/comments?post=35749"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/posts\/35749\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/media\/35750"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/media?parent=35749"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/categories?post=35749"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/germany\/wp-json\/wp\/v2\/tags?post=35749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}