A woman claims that getting her oil changed resulted in her car breaking entirely. But how?<\/p>\n
In a video with over 44,000 views, TikTok user NeNe (@nene_thecreator) alleges that her vehicle, a BMW X6 she says she\u2019s owned without issue for over a year, is now unusable. The reason, she claims, is that a Tire South location performed an oil change incorrectly. She says this caused her engine to blow, with BMW claiming her motor \u201cseized due to lack of oil.\u201d<\/p>\n
Here\u2019s how she says it went down.<\/p>\n
What Happened To This Woman\u2019s BMW?<\/p>\n
According to NeNe, she took her car to a Tire South location for an alignment. Although she had received an alignment several months prior, she says the car started \u201cpulling to the opposite side.\u201d<\/p>\n
While she was waiting for the car\u2019s alignment to be fixed, she noticed a sign saying that this Tire South location performed oil changes. NeNe was concerned that they could not change the oil on her BMW, so she asked some qualifying questions.<\/p>\n
\u201cI said, \u2018Can you change the oil on my car?\u2019… I have a BMW. It’s a foreign car, so I get it\u2014a lot of places don’t like to touch those cars,\u201d she recalls. \u201cThey said, \u2018Yes.\u2019 I said, \u2018Do y’all have the oil for my car?\u2019 They said, \u2018Yes.\u2019\u201d<\/p>\n
\u201cSo, again, with them checking yes on all of the boxes that I’m asking these questions for, it\u2019s what made me feel comfortable to go ahead and allow them to change the oil on my car,\u201d she continues.<\/p>\n
Initially, things seemed fine. However, problems soon arose.<\/p>\n
Things Go Wrong<\/p>\n
After leaving the Tire South location on Saturday, she says she looked at her car on Sunday to see something leaking from underneath it\u2014possibly oil. She took photos to document this, but she continued to use the car.<\/p>\n
Then, on Monday, she noticed a burning smell coming from the engine. Assuming it was \u201cthe old oil that’s burning off,\u201d she carried on.<\/p>\n
But, later that day, her car began making a strange clicking sound. Eventually, after exiting an expressway, her car stopped entirely, and smoke began billowing out of the hood.<\/p>\n
\u201cI get this car towed to BMW, and sure enough, BMW confirmed that \u2018Your motor is seized due to lack of oil,\u2019\u201d NeNe states.\u00a0<\/p>\n
\u201cHmm, now, how, when I just got my oil changed two days ago, how do I not have any oil?\u201d she continues. \u201cPlease explain to me, Tire South, how I did not have oil two days after you guys changed my oil.”<\/p>\n
This incident, she says, has rendered her car unusable for months.<\/p>\n
Can This Really Happen?<\/p>\n
It\u2019s uncertain if this was caused by the actions of Tire South. That said, the events outlined in NeNe\u2019s videos are totally possible.<\/p>\n
While an oil change is usually relatively simple, there are a lot of little things that can go wrong. Even a slight mistake can result in a problem that could ruin your engine. For example, one internet user documented how an incorrectly installed O-ring nearly destroyed the motor of a $60,000 car.<\/p>\n
In short, when the oil level or pressure in a car gets too low, the engine\u2019s oil film breaks down. This causes metal parts to rub together without lubrication\u2014in turn, causing heat to build. All of these elements put together can make the engine \u201cseize.\u201d<\/p>\n
An oil leak or an incorrectly performed oil change can cause a car\u2019s oil level to be lower than the vehicle requires. This can lead to the engine seizing.\u00a0<\/p>\n
While there are some guides on how to unseize an engine<\/a>, most experts agree that, once an engine is seized, the damage that has been done<\/a> to it is likely serious<\/a>. Repairing the motor may simply involve replacing it.<\/p>\n As far as who is liable, it depends on multiple factors, including whether NeNe can prove it was the shop\u2019s doing that caused the issue and whether she provably ignored warning signs that something was amiss.<\/p>\n \u2018You Can\u2019t Take A BMW To A Tire Shop\u2019<\/p>\n In the comments section of her video, users said that NeNe\u2019s first mistake was taking her car anywhere but the dealership.<\/p>\n \u201cI ain\u2019t taking my 2025 Audi nowhere else but Audi,\u201d declared a user.<\/p>\n \u201cNo way I would\u2019ve let a tire place change my oil especially on a car like that,\u201d added another.<\/p>\n \u201cI like going to the dealership for my oil change. I know it\u2019s more expensive but I\u2019ll deal with them,\u201d offered a third.<\/p>\n Motor1 reached out to Tire South via email and NeNe via TikTok direct message and comment. We will update this story if we receive a response.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n \n \t\tWe want your opinion!\n\t<\/p>\n What would you like to see on Motor1.com?<\/p>\n