A binman has explained refuse collectors can refuse to take away rubbish. In January, one particular error could cause people a problem when it comes to waste management
Katie-Ann Gupwell Content Editor
10:32, 06 Jan 2026Updated 10:32, 06 Jan 2026
The binman said waste may not be collected (stock image)(Image: Miravision via Getty Images)
There’s nothing worse than being left with piles of stinking rubbish, and a refuse collector has recently shared a straightforward mistake can stop it from being taken away. It’s something you might not consider regularly, but there are actually regulations you need to follow to ensure waste collectors take your refuse each week, and it’s super important to take note of in January when there is so much rubbish lying around.
Now a binman, known as The No1 Binman on TikTok, has shared vital expert guidance to make sure people aren’t stuck with any rubbish that they simply don’t want cluttering up their property. If you have a lot of waste hanging around following the festive season, now is a good time to start thinking about your actions.
It’s not the only essential piece of post-Christmas guidance people have received either. Just a few weeks ago, important information was provided regarding how to correctly dispose of wrapping paper.
In the clip, he explained: “Now, we get told, if it’s overfilled (the bin), if it’s open a bit, and it’s not flush, it’s more likely to fall over on the floor. So, if they pile it up nice and high, we get told not to take them, record it on our TomTom as overfilled bins, and we’re not going to take them because it’s guaranteed to fall over the floor.
“You pay for one bin, which is where the lid closes, and that’s it. And, also, sometimes it does spit out of the lorry if the well isn’t cleared properly enough. Binmen should, and do, pick it up.
“If it gets blown out of the back, and no one’s there and doesn’t see it, then it’s not our fault, but otherwise we do pick it up as we go along. But yes, please don’t overfill your bins, because otherwise it will go everywhere, and maybe the binmen might not take it, and then you’re going to be having a go at us when it’s your fault.”
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What many people don’t realise is that there are several reasons why refuse collectors can decline to take your bins, and they’re perfectly entitled to do so. When residents make mistakes or fail to position their bins properly outside, collectors have every right to refuse collection.
Are refuse collectors allowed to reject your rubbish?
Many people are unaware that bin crews can actually turn away overstuffed bins, and they frequently do when it becomes problematic. This happens because overflowing containers create safety hazards, can harm collection equipment, cause spillages, draw vermin and sometimes result in excess weight fees at disposal facilities.
Typically, the lid must be properly shut for waste to be collected. When there’s excessive rubbish put out for collection, crews may sometimes leave “side waste” (bags placed beside the bin) or containers with unsealed lids, attaching a notice explaining the problem so residents can resolve it before the next collection.
Overstuffed bins can spill their contents when being moved, resulting in littered streets. Additionally, cramming too much into bins often means inappropriate items get mixed in, contaminating entire recycling batches.
Bins may also be rejected if they are too heavy, but there are some adjustments you can make to ensure your bins are collected. Firstly, always ensure your bin lid is fully closed to contain waste.
Make sure there is no waste on the side, and place all your rubbish inside the bin. You can also minimise waste by recycling correctly and reducing packaging to prevent overflow.
If you frequently have too much rubbish, you could request a larger bin. This could help to solve the problem.
When it comes to waste management, always consult with your local council to understand the rules in your area. It’s crucial that you adhere to the advice provided.